Graphics card issue
Posted 14 July 2009 - 05:45 PM
Posted 14 July 2009 - 08:10 PM
I believe the artifacts is the problem but we need to narrow this down alittle more
Is this happening as soon as windows starts?
Does it happen when you are watching a video
How about playing a game?
Does it happen when something graphic wise is being displayed and as soon as it is done does the artifacting go away?
Posted 14 July 2009 - 08:33 PM
Does it happen when you are watching a video? Not during the video, but when you close the video/program, yes, the desktop image is gone and has been replaced with the artifact pattern.
How about playing a game? This answer would be the same one as the above answer.
Does it happen when something graphic wise is being displayed and as soon as it is done does the artifacting go away? No and No. It mostly does it when you "wake" the machine from standby mode or after you close programs. Sometimes it will do it on the internet by replacing icons and in programs like Microsoft word2007 by replacing graphics or icons with this same artifact pattern. Once it starts replacing graphics and icons with this pattern, it doesn't stop until I do a restart and then it may or may not do it again for a while.
Posted 14 July 2009 - 08:41 PM
This is what I would suggest.
Reboot and go into Safe Mode
Uninstall graphic card drivers.
Reboot and let the OS find the new video card.
Then reinstall drivers in normal mode.
Let us know if this works. I am researching more on this.
Posted 14 July 2009 - 08:52 PM
Posted 14 July 2009 - 09:20 PM
Posted 14 July 2009 - 10:11 PM
Go to Start and then to Run and Type in dxdiag and then click Enter
At the bottom of the System page click on Save All Information
Save As a Text file and save to Desktop.Include this file with your next reply.
On the DirectX Files tab, check at the bottom of the window for any problem notes.
On the Display Tab click the
Test DirectDraw button and wait for the results.
Then click the Test Direct3D button and wait for the results.
In your next reply include results of each of the above steps.
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