I can click on something like a email to open and it will shut down. Not every time. It may go 30 seconds after coming on line and do it or it might do it in 30 minutes or 60 minutes but it will shut down.
It always shuts down as a result of a left click on mouse or hitting a key function like SHIFT. And it won't do it every time.
I've called and went through hours of diagnostics with AOL folks several times and they sent me a new AOL disc that I uploaded. It still does it.
I also have Norton 360 which reports no problems?
It only does it on line and that I can remember has never done it off line working. Both our computers use same line.
Anybody got any ideas.