Windows Logon Problem
Started by
elliemae
, Jun 21 2009 11:52 AM
#1
Posted 21 June 2009 - 11:52 AM
#2
Posted 21 June 2009 - 01:40 PM
Hi Elliemae,
Make sure the system is completely powered off before connecting the keyboard.
Can you provide the make/model of your computer?
Make sure the system is completely powered off before connecting the keyboard.
Can you provide the make/model of your computer?
#3
Posted 21 June 2009 - 04:45 PM
I tried that it still doesn't work.
My PC was made by a friend who has since passed away. It is not a name brand like Dell, HP, etc.
My PC was made by a friend who has since passed away. It is not a name brand like Dell, HP, etc.
#4
Posted 21 June 2009 - 04:56 PM
Are you using a PS/2 keyboard and mouse? Not a USB one.
#5
Posted 21 June 2009 - 05:01 PM
I WAS using a usb bluetooth wireless mouse & keyboard---they won't work now so I tried a ps2 keyboard hoping I could hit enter to do a reinstall or either hit del key so I could change the bios setting. NEITHER works.
#6
Posted 21 June 2009 - 05:06 PM
You can try resetting your CMOS by pulling the battery in your motherboard. For pictures on how it looks like search on Google. Once you pulled the battery wait for 1 minute and put it back in.
Try cleaning your PS/2 ports with some compressed air.
Try cleaning your PS/2 ports with some compressed air.
#7
Posted 21 June 2009 - 05:09 PM
Thanks I'll try that!! Brand new motherboard!!
#8
Posted 21 June 2009 - 05:45 PM
NOPE, that didn't work. I still cannot use my keyboard!
#9
Posted 21 June 2009 - 08:06 PM
Can you try using a USB keyboard.
Also try removing the CMOS battery and waiting for about 45 minutes before putting it back.
Also try removing the CMOS battery and waiting for about 45 minutes before putting it back.
#10
Posted 21 June 2009 - 08:19 PM
I didn't leave the battery out that long so I will try again and see if that helps.
For some reason I cannot use ANY keyboard. Puzzling that a keyboard will not work --- USB or ps2.
For some reason I cannot use ANY keyboard. Puzzling that a keyboard will not work --- USB or ps2.
#11
Posted 21 June 2009 - 08:34 PM
The only thing I can think of is a motherboard problem. Try leaving the battery out longer if it helps.
#12
Posted 22 June 2009 - 10:04 AM
Thanks for the help but I took it in for repair!!!!
#13
Posted 22 June 2009 - 12:13 PM
Hope the techs that look on your computer can fix it.
Please come back here with the outcome, we would like to know!
Please come back here with the outcome, we would like to know!
#14
Posted 24 June 2009 - 09:05 AM
When I get it back I will definetely put a reply here with the info, however they won't be able to get to it until next week! BUMMEr!!
#15
Posted 24 June 2009 - 10:38 AM
I'll be waiting, I really want to know what was the problem.
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