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Deleteing Corrupted User Account


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#1
Lenny vs

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Hello

For the past year, my family computer has been having troubles with a certain user account that has been corrupted beyond repair. It hasn't been stirring too much trouble until now because it is now causing our virus scanner to continually restart. (Mind you, our virus scanner is terrible, but nonetheless efficient...enough)

I've been trying to delete the account, however a microsoft error keeps popping up. Here are the details:

Microsoft ® HTML Application host has encountered a problem and needs to close. We are sorry for the inconvience.

Faulting application mshta.exe, version 7.0.5730.11, faulting module ntdll.dll, version 5.1.2600.5512, fault address 0x00036f33.

I would really appreciate it if anyone could help me and tell me what to do to get rid of this account. If there is anything else you need to know, please reply.
Thanks
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#2
diabillic

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Have you tried in Safe Mode?
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#3
Lenny vs

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I don't think so.
how do I do that?
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#4
diabillic

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http://www.pchell.co.../safemode.shtml
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#5
Lenny vs

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Okay. I got safe mode up and running, but when I tried to delete the account, it was not listed.

To double-check, I tried making a new account under the same name, but it said that account had already been created.
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