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Spyware removed, but Internet Connection Is Messed Up

Started by thatguy431 , Jun 22 2009 03:36 PM

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thatguy431

Posted 22 June 2009 - 03:36 PM

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My friends computer (Windows XP) was recently infected with the System Security spyware. I removed the spyware from his computer, but the internet connection will not work.

I used Internet Explorer to Diagnose Connection problems and in told me that his Winsock settings had been modified. I used WinsockxpFix as well as the command prompt to reset his winsock settings. When I run Diagnose Connection Problems now, the winsock settings error message has been removed, and replaced with a "Contact the company that provides you with Windows XP Product Support."

Obviously, this doesn't help me figure out what's wrong, or help others. I'm pretty much stuck at this point. I really don't know what to do. Any help would be greatly appreciated!