Interesting Malware Problem

I am getting sound advertisements for various household products after downloading a program to create a website. After I close out of a .tmp file with several 234829409 before the extension, the advertisements cease, but I still cannot access SpyBot's website to clear the problem. I have succeeded in downloading the program now, but I still cannot update it: the malware has blocked the server.

HELP!!!!

Here's my HijackThis! Log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:42:26 PM, on 6/22/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18248)
Boot mode: Normal

Running processes:
C:\Windows\SYSTEM32\WISPTIS.EXE
C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Dell AIO Printer 948\dldfmon.exe
C:\Program Files\Dell AIO Printer 948\memcard.exe
C:\Program Files\Corel\Corel Snapfire Plus\Corel Photo Downloader.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Alwil Software\Avast4\ashDisp.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\AIM6\aim6.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Lexmark 5600-6600 Series\lxduMsdMon.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.gateway.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Lexmark Printable Web - {D2C5E510-BE6D-42CC-9F61-E4F939078474} - C:\Program Files\Lexmark Printable Web\bho.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD\Language\Language.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Performance Center] C:\Program Files\Ascentive\Performance Center\APCMain.exe -m
O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
O4 - HKLM\..\Run: [lxdumon.exe] "C:\Program Files\Lexmark 5600-6600 Series\lxdumon.exe"
O4 - HKLM\..\Run: [lxduamon] "C:\Program Files\Lexmark 5600-6600 Series\lxduamon.exe"
O4 - HKLM\..\Run: [dldfmon.exe] "C:\Program Files\Dell AIO Printer 948\dldfmon.exe"
O4 - HKLM\..\Run: [MemoryCardManager] "C:\Program Files\Dell AIO Printer 948\memcard.exe"
O4 - HKLM\..\Run: [Dell AIO Printer 948 Fax Server] "C:\Program Files\Dell AIO Printer 948\fm3032.exe" /s
O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Snapfire Plus\Corel Photo Downloader.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [avast!] "C:\Program Files\Alwil Software\Avast4\ashDisp.exe"
O4 - HKLM\..\RunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe
O4 - HKLM\..\RunOnce: [InstallShieldSetup] "C:\Program Files\InstallShield Installation Information\{C4A4722E-79F9-417C-BD72-8D359A090C97}\setup.exe" -reboot"C:\Program Files\InstallShield Installation Information\{C4A4722E-79F9-417C-BD72-8D359A090C97}\reboot.ini"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files\DAEMON Tools Lite\daemon.exe" -autorun
O4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [Window Washer] C:\Program Files\Webroot\Washer\wwDisp.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: WNW Tray Agent.lnk = C:\Program Files\Wiley\Webster's New World\HKML_SRV.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra button: PalTalk - {4EAFEF58-EEFA-4116-983D-03B49BCBFFFE} - C:\Program Files\Paltalk Messenger\Paltalk.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O13 - Gopher Prefix:
O15 - Trusted Zone: blackboard.moreheadstate.edu
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebo...toUploader5.cab
O16 - DPF: {50647AB5-18FD-4142-82B0-5852478DD0D5} (Keynote Connector Launcher 2) - http://webeffective....torLauncher.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://www.phreik.co...s/msnchat45.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{296A1242-8B95-48CC-98C5-AC80459F5B73}: NameServer = 85.255.112.148,85.255.112.108
O17 - HKLM\System\CCS\Services\Tcpip\..\{9D1BC6A1-D51C-49CF-9570-F48AF869B738}: NameServer = 85.255.112.148,85.255.112.108
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.112.148,85.255.112.108
O17 - HKLM\System\CS1\Services\Tcpip\..\{296A1242-8B95-48CC-98C5-AC80459F5B73}: NameServer = 85.255.112.148,85.255.112.108
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.112.148,85.255.112.108
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: dldfCATSCustConnectService - Unknown owner - C:\Windows\system32\spool\DRIVERS\W32X86\3\\dldfserv.exe
O23 - Service: dldf_device - - C:\Windows\system32\dldfcoms.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: lxdu_device - - C:\Windows\system32\lxducoms.exe
O23 - Service: Pharos Systems ComTaskMaster - Pharos Systems International - C:\PROGRA~1\PHAROS~1\Core\CTskMstr.exe
O23 - Service: ProtexisLicensing - Unknown owner - C:\Windows\system32\PSIService.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: Window Washer Engine (wwEngineSvc) - Webroot Software, Inc. - C:\Program Files\Webroot\Washer\WasherSvc.exe

--
End of file - 11842 bytes

First we need to address your DNS hijack as seen in these 5 lines:

O17 - HKLM\System\CCS\Services\Tcpip\..\{296A1242-8B95-48CC-98C5-AC80459F5B73}: NameServer = 85.255.112.148,85.255.112.108
O17 - HKLM\System\CCS\Services\Tcpip\..\{9D1BC6A1-D51C-49CF-9570-F48AF869B738}: NameServer = 85.255.112.148,85.255.112.108
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.112.148,85.255.112.108
O17 - HKLM\System\CS1\Services\Tcpip\..\{296A1242-8B95-48CC-98C5-AC80459F5B73}: NameServer = 85.255.112.148,85.255.112.108
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.112.148,85.255.112.108

When you type in "aumha.org" that means nothing to the internet which runs on IP Addresses which are in the form A.B.C.D. In order to get the correct IP address that the internet understands your PC asks another computer called a DNS for the IP Address associated with aumha.org. Normally the DNS is your local router or one belonging to your ISP. In your case, thanks to an infection, the DNS computer is located in the Ukraine. This evil DNS computer can easily redirect you to a wrong site by giving you the wrong IP Address or block access to an antivirus site by telling your computer that it can't find the address.

1. Click "Start," (click "Settings,") click "Control Panel," click "Network and Sharing Center," and then click "View Status", Click "Properties,"
2. Click on Internet Protocol Version 4 (TCP/IPv4) (On the text not the check box) then Click on Properties

3. Click "Use the following DNS server addresses," and then type 199.166.28.10 in the Preferred DNS server and 4.2.2.1 in the Alternate DNS server boxes.

4. Click "OK" and close all of the windows that have opened.

Verify that the changes worked:

Start, Programs, Accessories, then right click on Command Prompt and select Run As Administrator, to bring up a Command Prompt.

ipconfig /release

ipconfig /renew

ipconfig /flushdns

ipconfig /all

(Space before each / ) There will be an entry for DNS Server. Verify that it has the 199.168.28.10 and 4.2.2.1 addresses.)

exit.

You should now be able to get where you want to go.

Run:

Malwarebytes' Anti-Malware
:!: If you have a previous version of MalwareBytes', remove it via Add or Remove Programs and download a fresh copy. :!:

http://www.malwarebytes.org/mbam.php

SAVE Malwarebytes' Anti-Malware to your desktop.

* Richtclick on mbam-setup.exe and Run As Administrator and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform full scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.

* Be sure that everything is checked, and click Remove Selected.

* When completed, a log will open in Notepad. Please save it to a convenient location.
* The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
* Post that log back here.

Download but do not yet run ComboFix
:!: If you have a previous version of Combofix.exe, delete it and download a fresh copy. :!:

:!: It must be saved to your desktop, do not run it :!:

:!: Disable your Antivirus software when downloading or running Combofix. If it has Script Blocking features, please disable these as well. See: http://www.bleepingc...opic114351.html

Download and Rename this file -- (call it george.exe ) to your Desktop -- from either of these two sources:
http://download.blee...Bs/ComboFix.exe
http://subs.geekstogo.com/ComboFix.exe

Right click on george and Run As Administrator to start the program.

* :!: Important: Have no other programs running. Your Task Bar should be clear of any program entries including your Browser.

* A window may open with a series of Disclaimers. Accept the Disclaimers to start the fix. Allow it to install the Recovery Console then Continue. When the scan completes Notepad will open with with your results log open. Do a File, Exit and answer 'Yes' to save changes.

A caution - Do not run Combofix more than once. Do not touch your mouse/keyboard until the scan has completed, as this may cause the process to stall or your computer to lock. The scan will temporarily disable your desktop, and if interrupted may leave your desktop disabled. If this occurs, please reboot to restore the desktop. Even when ComboFix appears to be doing nothing, look at your Drive light. If it is flashing, Combofix is still at work.

A file will be created at => C:\Combofix.txt. I'll need to see that in your reply.

Re-activate your protection programs at this time :!:

Reboot now, please :!:

Start, Programs, Accessories, then right click on Command Prompt and select Run As Administrator, to bring up a Command Prompt.

Type with an Enter after the line:

netsh winhttp reset proxy

(close command window.)

Post Back (copy/paste the .txt files, do not use attachments)
After following the above, post back with:

1.Contents of C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

2. Contents of C:\Combofix.txt;

3. any signs of improvement

Ron
PS If you can't get to the download sites, have a friend download the files and put them on a CD. Don't use a USB drive unless it's never been on your PC and you can leave it in until we finish. Copy the tools to your desktop and then proceed as above. If a program won't run try the next one.

#1
Eric LeMaster

Posted 22 June 2009 - 08:58 PM

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#2
RKinner

Posted 25 June 2009 - 07:23 AM

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