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Connection is good BUT big differences....


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#1
JoxonDandry

JoxonDandry

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Are there any programs out there that scan my network and correct all possible errors, the problem that im having is, whenever i try to load a program that needs to login, it takes '35' seconds, where as if i enable 'HotSpotShield' it log's in within 2 seconds, something is very weird and unhealthy about my organic internet connection, when using artificial help (proxy aka HotSpotShield) connection problems seem to be cured, the only downside is -Slow Browsing-, another weird thing when im not using my proxy is, Internet Explorer seems to be going very very slow but Firefox is just normal and fast, but ofcourse AGAIN when im using the 'ProxyHSS' internet explorer returns normal and goes faster than normal connection, as you can see it's so strange, it doesn't look like a very DEEP connection issue but a rather strange one? when it comes to connection issues i have 0.01 percent knowledge, i wish this was a virus issue, but i don't think it is since nothing hear is reporting anything bad and no bad processes are running either, so yeah... help would be Much much much appreciated

Oh and i forgot, this connection issue seemed to have happened 'Out of the Blue' i really don't know how this has evolved..

Personal Computer
Windows XP - Pro
SP3
GeForce 8600 (x8)
450Watt HQ PSU
3GIG RAM
Connection: Router. Other people using your internet?: Yes (1 laptop with XP)
WEP Protection on my router? Yep.
Static or Dynamic IP?: Dynamic.
Router Make?: HUAWEI - EchoLife HG520s
ISP?: UK (OPAL TELECOM - TalkTalk)
Connection Speed: 8MegaBit or 1 Megabyte
What I See In: Network Connection: Local Area Connection 7 - Connected - NVIDIA nForce Networking Controller #3
Security Programs: Kaspersky Internet security 09 & ThreatFire & Winpatrol (Overkill yes but it's defenently not my security programs since ive closed them and plus my internet was fine before too..)

New update: IE8 wouldn't install, it was just an endless 'Downloading'

Edited by JoxonDandry, 24 June 2009 - 03:45 PM.

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#2
Dan

Dan

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Hey Jaxon,

Does Internet Explorer still run slowly in Safe Mode with Networking?

Step 1 - Restart your machine in Safe Mode with Networking:
Please restart the problematic machine in Safe Mode with Networking and then see if IE still runs slowly.
*Note: You will not be able to use a wireless connection while in Safe Mode; please ensure all tests are performed with a wired (Ethernet) connection.

Please also do a tracert to google and post the results.
  • Press Start
  • Select Run
  • Type cmd and press OK
  • In the new command prompt window, type tracert google.com > C:\trace.txt
  • This command will take a few minutes to complete -- wait for your command prompt to return. Navigate to your C: drive and open the text file trace.txt -- please copy/paste the contents of this file into your next response.
Step 3 - Generate a startup and uninstall list:
Please download HijackThis (if you do not already have it) and install it -- once it is installed, restart your computer. Once the computer starts up, launch HijackThis and then select the option Open the Misc Tools section -- select Generate StartupList log. Save the startup list in a safe location. Now select the option Open Uninstall Manager and then click Save list -- save it to a safe location. Please post the contents of the startup list and the uninstall list in your next response.

- Dan

Edited by Dan, 23 June 2009 - 07:30 PM.

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#3
JoxonDandry

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1: Internet Explorer still runs very slowly in Safe Mode with Networking it took 20 seconds to load www.google.co.uk

2:

Tracing route to google.com [74.125.67.100]

over a maximum of 30 hops:



1 1 ms 1 ms 1 ms 192.168.1.1

2 37 ms 36 ms 36 ms 92.28.176.1

3 37 ms 37 ms 36 ms 78.151.230.67

4 39 ms 75 ms 38 ms xe-11-0-0-rt001.bir.as13285.net [78.151.225.67]

5 41 ms 42 ms 41 ms xe-11-1-0-rt001.bre.as13285.net [62.24.240.11]

6 43 ms 42 ms 43 ms xe-10-2-0-rt001.sov.as13285.net [62.24.240.21]

7 43 ms 44 ms 42 ms xe-10-2-0-scr001.sov.as13285.net [78.144.1.128]

8 46 ms 46 ms 42 ms host-78-144-0-213.as13285.net [78.144.0.213]

9 43 ms 42 ms 42 ms google-pp-sov.as13285.net [78.144.5.6]

10 115 ms 44 ms 43 ms 209.85.252.76

11 117 ms 114 ms 116 ms 216.239.43.192

12 115 ms 113 ms 116 ms 216.239.43.113

13 243 ms 138 ms 135 ms 209.85.251.9

14 139 ms 137 ms 136 ms 72.14.239.131

15 146 ms 148 ms 143 ms 209.85.255.194

16 137 ms 140 ms 136 ms gw-in-f100.google.com [74.125.67.100]



Trace complete.

(3 is comming up)
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#4
JoxonDandry

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STARTUP LIST:
StartupList report, 24/06/2009, 17:04:38
StartupList version: 1.52.2
Started from : C:\Firefox Downloads\HiJackThis.EXE
Detected: Windows XP SP3 (WinNT 5.01.2600)
Detected: Internet Explorer v7.00 (7.00.6000.16850)
* Using default options
==================================================

Running processes:

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\TalkTalk\bin\sprtcmd.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe
C:\Program Files\LogMeIn\x86\LogMeInSystray.exe
C:\Program Files\ThreatFire\TFTray.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\BeautifulEarth\Beautiful-Earth.exe
C:\Program Files\Internet Download Manager\IDMan.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\LogMeIn\x86\LMIGuardian.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\LogMeIn\x86\RaMaint.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Program Files\LogMeIn\x86\LMIGuardian.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\system32\PnkBstrB.exe
C:\Program Files\TalkTalk\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Supportsoft\bin\tgsrvc.exe
C:\Program Files\ThreatFire\TFService.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Program Files\Internet Download Manager\IEMonitor.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Firefox Downloads\HiJackThis.exe

--------------------------------------------------

Checking Windows NT UserInit:

[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = c:\windows\system32\userinit.exe

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

Alcmtr = "C:\WINDOWS\ALCMTR.EXE"
AVP = "C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\avp.exe"
TalkTalk = "C:\Program Files\TalkTalk\bin\sprtcmd.exe" /P TalkTalk
RTHDCPL = RTHDCPL.EXE
TkBellExe = "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
WinPatrol = C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe -expressboot
Adobe Reader Speed Launcher = "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
LogMeIn GUI = "C:\Program Files\LogMeIn\x86\LogMeInSystray.exe"
ThreatFire = C:\Program Files\ThreatFire\TFTray.exe
NvCplDaemon = RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
nwiz = nwiz.exe /install
NvMediaCenter = RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run

GGWallpaper = C:\Program Files\BeautifulEarth\Beautiful-Earth.exe
IDMan = C:\Program Files\Internet Download Manager\IDMan.exe /onboot
ctfmon.exe = C:\WINDOWS\system32\ctfmon.exe

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

[OptionalComponents]
=

--------------------------------------------------

Load/Run keys from C:\WINDOWS\WIN.INI:

load=*INI section not found*
run=*INI section not found*

Load/Run keys from Registry:

HKLM\..\Windows NT\CurrentVersion\WinLogon: load=*Registry value not found*
HKLM\..\Windows NT\CurrentVersion\WinLogon: run=*Registry value not found*
HKLM\..\Windows\CurrentVersion\WinLogon: load=*Registry key not found*
HKLM\..\Windows\CurrentVersion\WinLogon: run=*Registry key not found*
HKCU\..\Windows NT\CurrentVersion\WinLogon: load=*Registry value not found*
HKCU\..\Windows NT\CurrentVersion\WinLogon: run=*Registry value not found*
HKCU\..\Windows\CurrentVersion\WinLogon: load=*Registry key not found*
HKCU\..\Windows\CurrentVersion\WinLogon: run=*Registry key not found*
HKCU\..\Windows NT\CurrentVersion\Windows: load=
HKCU\..\Windows NT\CurrentVersion\Windows: run=
HKLM\..\Windows NT\CurrentVersion\Windows: load=*Registry value not found*
HKLM\..\Windows NT\CurrentVersion\Windows: run=*Registry value not found*
HKLM\..\Windows NT\CurrentVersion\Windows: AppInit_DLLs=??????P,C:\PROGRA~1\KASPER~1\KASPER~1\mzvkbd.dll,C:\PROGRA~1\KASPER~1\KASPER~1\mzvkbd3.dll,C:\PROGRA~1\KASPER~1\KASPER~1\adialhk.dll,C:\PROGRA~1\KASPER~1\KASPER~1\kloehk.dll

--------------------------------------------------

Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:

Shell=*INI section not found*
SCRNSAVE.EXE=*INI section not found*
drivers=*INI section not found*

Shell & screensaver key from Registry:

Shell=Explorer.exe
SCRNSAVE.EXE=*Registry value not found*
drivers=*Registry value not found*

Policies Shell key:

HKCU\..\Policies: Shell=*Registry key not found*
HKLM\..\Policies: Shell=*Registry value not found*

--------------------------------------------------


Enumerating Browser Helper Objects:

IDM Helper - C:\Program Files\Internet Download Manager\IDMIECC.dll - {0055C089-8582-441B-A0BF-17B458C2A3A8}
(no name) - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll - {18DF081C-E8AD-4283-A596-FA578C2EBDC3}
IEVkbdBHO - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\ievkbd.dll - {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C}
RoboForm - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll - {724d43a9-0d85-11d4-9908-00400523e39a}
(no name) - C:\Program Files\Java\jre6\bin\ssv.dll - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43}
(no name) - C:\Program Files\Java\jre6\bin\jp2ssv.dll - {DBC80044-A445-435b-BC74-9C25C1C588A9}

--------------------------------------------------

Enumerating Task Scheduler jobs:

1-Click Maintenance.job
Ad-Aware Update (Daily).job
AdAwareUpdate Weekly software update.job
GoogleUpdateTaskMachine.job
lxrulygf.job
RegCure Program Check.job
RegCure.job
SmartDefrag.job

--------------------------------------------------

Enumerating Download Program Files:

[CabBuilder]
CODEBASE = http://kiw.imgag.com...llerControl.cab
OSD = C:\WINDOWS\Downloaded Program Files\OSD13D2.OSD

[Windows Genuine Advantage Validation Tool]
InProcServer32 = C:\WINDOWS\system32\LegitCheckControl.DLL
CODEBASE = http://download.micr...heckControl.cab

[Battlefield Heroes Updater]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\BFHUpdater.dll
CODEBASE = https://www.battlefi...er_4.0.17.0.cab

[Shockwave Flash Object]
InProcServer32 = C:\WINDOWS\system32\Macromed\Flash\Flash9f.ocx
CODEBASE = http://fpdownload2.m...ash/swflash.cab

--------------------------------------------------

Enumerating Winsock LSP files:

NameSpace #4: C:\Program Files\Bonjour\mdnsNSP.dll

--------------------------------------------------

Enumerating ShellServiceObjectDelayLoad items:

PostBootReminder: C:\WINDOWS\system32\SHELL32.dll
CDBurn: C:\WINDOWS\system32\SHELL32.dll
WebCheck: C:\WINDOWS\system32\webcheck.dll
SysTray: C:\WINDOWS\System32\stobject.dll
WPDShServiceObj: C:\WINDOWS\system32\WPDShServiceObj.dll

--------------------------------------------------
End of report, 8,573 bytes
Report generated in 0.125 seconds

Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/full - to include several rarely-important sections
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only

Uninstall List
3DVIA player 4.1
AC3Filter (remove only)
Adobe AIR
Adobe AIR
Adobe Anchor Service CS3
Adobe Asset Services CS3
Adobe Bridge CS3
Adobe Bridge Start Meeting
Adobe Camera Raw 4.0
Adobe CMaps
Adobe Color - Photoshop Specific
Adobe Color Common Settings
Adobe Color EU Extra Settings
Adobe Color JA Extra Settings
Adobe Color NA Recommended Settings
Adobe Default Language CS3
Adobe Device Central CS3
Adobe ExtendScript Toolkit 2
Adobe Flash Player 10 Plugin
Adobe Flash Player ActiveX
Adobe Fonts All
Adobe Help Viewer CS3
Adobe Linguistics CS3
Adobe PDF Library Files
Adobe Photoshop CS3
Adobe Photoshop CS3
Adobe Reader 9.1.1
Adobe Setup
Adobe Shockwave Player 11
Adobe Stock Photos CS3
Adobe Type Support
Adobe Update Manager CS3
Adobe Version Cue CS3 Client
Adobe WinSoft Linguistics Plugin
Adobe XMP Panels CS3
AI RoboForm (All Users)
Atlantica Online
Audiosurf
Battlefield Heroes
Beautiful Earth 6.5
Call of Duty Game of the Year Edition
Call of Duty® - World at War™ 1.1 Patch
Call of Duty® 2
Call of Duty® 4 - Modern Warfare™
Call of Duty® 4 - Modern Warfare™ 1.6 Patch
Call of Duty® 4 - Modern Warfare™ 1.7 Patch
Camtasia Studio 6
CCleaner (remove only)
Cheat Engine 5.5
Choice Guard
CodeHook Login System
Combat Arms EU
CommView
Compatibility Pack for the 2007 Office system
Counter-Strike™
Counter-Strike: Source
Counter-Strike: Source
Critical Update for Windows Media Player 11 (KB959772)
Delta Force Xtreme 2
DivX Codec
Driving Test Success - All Tests (2008-2009)
DyynoPlayer 0.8.6f.2
EA Download Manager
Euro Truck Simulator
ffdshow [rev 2228] [2008-10-17]
Free YouTube to Mp3 Converter version 3.1
Futuremark SystemInfo
Google Earth
Google Earth
Google Update Helper
Graboid Video 1.5
Gunbound Revolution
High Definition Audio Driver Package - KB888111
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB961118)
hpHosts
ijji Auto Installer
Internet Download Manager
iTunes
Java™ 6 Update 10
Kaspersky Internet Security 2009
Kaspersky Internet Security 2009
L&H TTS3000 British English
Logitech QuickCam
Logitech® Camera Driver
LogMeIn
Malwarebytes' Anti-Malware
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Internet Explorer Administration Kit 5
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft National Language Support Downlevel APIs
Microsoft Office Professional Edition 2003
Microsoft Office XP Resource Kit Tools
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable
Microsoft WSE 3.0 Runtime
mIRC
Mozilla ActiveX Control v1.7.12
Mozilla Firefox (3.0.11)
MSVCRT
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 Parser and SDK
MSXML 6.0 Parser (KB933579)
Multi-screen Remote Desktop 3.2.0.53
MVision
Need for Speed Hot Pursuit 2
Nero 9
neroxml
NVDVD
NVIDIA Drivers
NVIDIA PhysX
PDF Settings
PunkBuster Services
Quake Live Mozilla Plugin
QuickTime
RadarSync
Real Hide IP
RealPlayer
Realtek High Definition Audio Driver
RegCure 1.5.0.1
Revo Uninstaller 1.83
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB970238)
SeePassword
Segoe UI
Seismovision 3 (remove only)
Skype™ 3.8
Smart Defrag 1.11
Sophos Anti-Rootkit 1.3.1
SpeedFan (remove only)
SpywareBlaster 4.2
Steam™
SUPERAntiSpyware Free Edition
System Requirements Lab
TalkTalk Assist & Go
TeamSpeak 2 RC2
The Sims™ 3
ThreatFire
TRACTION In-Game Radio Player 1.0 Beta
Tube Increaser
Unlocker 1.8.6
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB961503)
Update for Windows XP (KB967715)
VC 9.0 Runtime
Veetle TV 0.9.14
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
VLC media player 0.9.9
WinAVI Video Converter
Windows Driver Package - Advanced Micro Devices (AmdK8) Processor (05/27/2006 1.3.2.0)
Windows Driver Package - NVIDIA (NVENETFD) Net (07/11/2006 65.2.1)
Windows Driver Package - NVIDIA Corporation (nvata) HDC (08/14/2006 5.10.2600.0686)
Windows Driver Package - NVIDIA System (06/08/2006 4.5.7)
Windows Imaging Component
Windows Installer 3.2 (KB893803)
Windows Live Communications Platform
Windows Live Messenger
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows Media Player Firefox Plugin
Windows Presentation Foundation
Windows XP Service Pack 3
WinPatrol 2008
WinPcap 3.1
WinRAR archiver
Xfire (remove only)
Xvid 1.2.1 final uninstall
Zombie Panic! Source
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#5
Dan

Dan

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Thanks Joxon. If the issue persisted while in Safe Mode, then it's unlikely to be a software-based issue. I believe that your issue is most likely due to a persistent registry entry which is affecting Internet Explorer (i.e. pointing it to a proxy server). The best way to identify and resolve this is through the use of HijackThis; however HJT logs can only be posted in the malware forum.

For this reason, I'm going to get you to go over there and start a new thread. I'll post the steps you need to follow below; however one additional step you'll need to take is to include a HJT log in your post, and mention specifically that you would like them to look at possible proxy setting issues.

Run HijackThis again and select Do a system scan and save the log -- this is the HJT log you'll need to include in your malware post, along with the other logs I'll mention below.

I suggest you go to the Virus, Spyware and Trojan Removal forum and run all the steps located in the START HERE thread. These self-help tools will allow you to clean up to 70% of problems on your own. If you are still having problems after performing these steps, then please follow Step Five: Rootkit Detection and Step Six: Post an OTListIt2 Log; ensure you post your logs in the Virus, Spyware and Trojan Removal forum. If you are unable to run and/or post any of these logs, then mention that in your initial post in the topic you create in that forum.

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).

- Dan
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#6
JoxonDandry

JoxonDandry

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Thanks for the help!, will do.
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