It's under 4mb and should be a direct download, but if you get a countdown timer, sorry, the trafficshare may have been used up (though it is 5gb and shoulod be plenty).
Basically, he is shaking the laptop and the screen starts to flicker. Now I'm not there, but he says this does happen occassionally on its own.
I think it sounds and looks as though the cable connected to the screen is slightly loose or damaged. I say this because I think I recall him not being able to screenshot it, but I asked him to be sure.
This will go into repairs, but last time we called them they tried to convince him it was a bad graphics driver... SO the more info we can through at them to make them shut up, the better, basically.