I have smith fraud virus Help
Started by
kimmiesday
, May 11 2005 04:00 PM
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This topic is locked
#1
Posted 11 May 2005 - 04:00 PM
kimmiesday
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- Member
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- 3 posts
New Member
#2
Guest_Andy_veal_*
Posted 11 May 2005 - 04:02 PM
Guest_Andy_veal_*
Guest_Andy_veal_*
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- Guest
Hello kimmiesday.
Thanks for following my instructions from Chat (I'm Andy
)
Thanks for following my instructions from Chat (I'm Andy
)
#3
Guest_Andy_veal_*
Posted 11 May 2005 - 04:02 PM
Guest_Andy_veal_*
Guest_Andy_veal_*
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- Guest
In order to assist you, we need to see the log from an Ad-Aware SE 1.05 full system scan.
Important Note! Before performing a scan, be sure that you have the most recent definitions file by using WebUpdate. (Click on the Globe icon, Click connect, Click OK, Click Finish.) At this current point * SE1R44 10.05.2005 * is the most recent definition file.
Ad-Aware SE comes preconfigured with default options so we need you to make only one change. Please deselect "Search for negligible risk entries" as negligible risk entries (MRU's) are not considered to be a threat. This option can be changed when choosing your scan type.
Select "Perform Full System Scan" and press "Next". When the scan has completed, click "Show Logfile".
Please copy/paste the complete log file here using the reply button. Don't quarantine or remove anything at this time, just post a complete logfile. This sometimes takes 2-3 posts to get it all posted. You will know you are at the end when you see the "Summary of this scan" information has been posted.
When you have posted your log here, Team Lavasoft can advise on what to do next.
Please post back if you have any questions or other problems.
Good luck
Andy
Important Note! Before performing a scan, be sure that you have the most recent definitions file by using WebUpdate. (Click on the Globe icon, Click connect, Click OK, Click Finish.) At this current point * SE1R44 10.05.2005 * is the most recent definition file.
Ad-Aware SE comes preconfigured with default options so we need you to make only one change. Please deselect "Search for negligible risk entries" as negligible risk entries (MRU's) are not considered to be a threat. This option can be changed when choosing your scan type.
Select "Perform Full System Scan" and press "Next". When the scan has completed, click "Show Logfile".
Please copy/paste the complete log file here using the reply button. Don't quarantine or remove anything at this time, just post a complete logfile. This sometimes takes 2-3 posts to get it all posted. You will know you are at the end when you see the "Summary of this scan" information has been posted.
When you have posted your log here, Team Lavasoft can advise on what to do next.
Please post back if you have any questions or other problems.
Good luck
Andy
#4
Posted 11 May 2005 - 04:06 PM
kimmiesday
- Topic Starter
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- Member
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- 3 posts
New Member
how do I get webupdate?
#5
Guest_Andy_veal_*
Posted 11 May 2005 - 04:10 PM
Guest_Andy_veal_*
Guest_Andy_veal_*
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- Guest
WebUpdate
To start WebUpdate click the WebUpdate button in the toolbar or use the "Check for updates now" link on the Status screen.
Click "Connect" to check if a new definition file is available. If a new file is available click "OK" to download it.
(The file will automatically be stored to the correct location on your computer.)
To start WebUpdate click the WebUpdate button in the toolbar or use the "Check for updates now" link on the Status screen.
Click "Connect" to check if a new definition file is available. If a new file is available click "OK" to download it.
(The file will automatically be stored to the correct location on your computer.)
#6
Posted 11 May 2005 - 04:28 PM
kimmiesday
- Topic Starter
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- Member
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- 3 posts
New Member
Hi Andy
Im starting to feel really stupid at this point there is no web update in my tool bar and I dont know where to check for the update now link? I told you this would be rough my computer knowledge is how to play games on yahoo thats about it sorry
so where would I find the link ? I promise to donate hefty amount LOL shoot I already paid 150.00 to have this fixed once guess they seen me coming 
)
Im starting to feel really stupid at this point there is no web update in my tool bar and I dont know where to check for the update now link? I told you this would be rough my computer knowledge is how to play games on yahoo thats about it sorry
so where would I find the link ? I promise to donate hefty amount LOL shoot I already paid 150.00 to have this fixed once guess they seen me coming )
#7
Guest_Andy_veal_*
Posted 11 May 2005 - 04:37 PM
Guest_Andy_veal_*
Guest_Andy_veal_*
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- Guest
When you open Ad-aware SE.
Above the start button,
"Check for updates now"
Click that
Then connect
It will find a new definition file.
Download,
Wait until it says finished,
Then follow my instructions above
Above the start button,
"Check for updates now"
Click that
Then connect
It will find a new definition file.
Download,
Wait until it says finished,
Then follow my instructions above
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