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#16
topedge

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Yes I ran the Samsung diagnostic. It gave a couple errors and rec'd erasing the HD. I removed the diagnostic cd and rebooted. I am now in safe mode and think I can probably get back to normal. Do you have any suggestions while I am in safe mode? I don't have a USB to back up the HD and will do that tomorrow.
Thanks for your help.
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#17
topedge

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I am booted in normal without cable. I have a virus protection from our cable supplier. I have an error, 'Malicious code found in Master Boot. Record of disk MBR (0x80). Infection: Backdoor.Win32.Sinowal.deg'. In the Secure pop up it says 'the only way to remove the infection is to delete the file'. I am not sure where to find the file.
Thank you,
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#18
edge2022

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So this has been caused by an MBR infection...
Now you can boot into normal mode without any problems right?
Follow the guide here: http://www.geekstogo...uide-t2852.html
If the problem persists, then post the logs asked for in the Malware Forum.
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#19
topedge

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Thanks for your help. I am presently running malware on that machine. I will post those results, etc in a new post.
Thanks again,
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#20
edge2022

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All right... hope this gets resolved. :)
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