This is what I know. He told me that he gets sent back to his desk top when he tries to click to open an email. He also says he can do a search, but when he tries to click on a link to a web site, it sends him to his desk top. He can't even get to this site to ask for help. He has also tried using IE, and he has the same problem. If anyone one has any ideas what could be causing this, I would greatly appreciate it.
I will be going to my Dad's house later on today or tomorrow, it depends on my schedule. I would really like to help him, but I'm not real savy when it comes to solving computer problems. So, I am really hoping that someone here could offer some help. It would be greatly appreciated! Thanks in advance!