Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

windows does not load.


  • Please log in to reply

#1
gooeeaa

gooeeaa

    New Member

  • Member
  • Pip
  • 5 posts
help. My computer does not open when I go to desktop or the start menu. It starts fine. Ive tried system restore and also safe mode. After the system restore however, I could click on norton antivirus. When I wanted to do a system scan it froze on run scan. I ran in safe mode, tried a system scan in that and I could remove one minor item, no biggy. What next? gooeeaa
  • 0

Advertisements


#2
rcramm

rcramm

    Member

  • Member
  • PipPipPip
  • 188 posts
Hello gooeeaa,

It sounds like you could be infected.
I suggest starting Here

If this doesn't fix the problem. Post in the Malware Forum Here. Once they have given you a clean bill of health if you have any other problems feel free to come here and ask for additional assistance. :)
  • 0

#3
gooeeaa

gooeeaa

    New Member

  • Topic Starter
  • Member
  • Pip
  • 5 posts
I would like to try to rid my system of viruses. I believe I would need access to the internet to do this program? I can't log on with my computer. Nothing starts from desktop or the start menu. I am currently using another computer that is fine. How can I do this program on my computer if I cant download on the disabled computer? gooeeaa
  • 0

#4
rcramm

rcramm

    Member

  • Member
  • PipPipPip
  • 188 posts
This isn't the Malware forum. We have trained experts to deal with the worst of the worst viruses. They will walk you through all the steps to help you remove the infection. Even on how to get the software needed to the computer your trying to disinfect.

Post in the Malware Forum Here. Once they have given you a clean bill of health if you have any other problems feel free to come here and ask for additional assistance.


  • 0

#5
rshaffer61

rshaffer61

    Moderator

  • Moderator
  • 34,114 posts
Maybe i can assist a little here.

I suggest you go to the Malware Forum and run all the steps located in the START HERE. These self-help tools will help you clean up 70% of problems on your own. If you are still having problems after doing the steps, then please post the reguested logs in THAT forum. If you are unable to run any of the tools then start a new topic in the malware forum and put this in the subject line...I am unable to run any malware tools

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).

Add a link to this topic so that malware tech can see what steps have been taken here
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP