Dimension 3100 will not boot
#1
Posted 01 July 2009 - 11:18 AM
#2
Posted 01 July 2009 - 01:38 PM
Try looking at the screen from an angle and try to see something.
Also try hooking up your laptop to an external monitor and check if it works.
You can try waiting too (try an hour of waiting)
#3
Posted 01 July 2009 - 03:42 PM
When you push the power button for your Dimension 3100, does the light on the power button stay an amber color, or does the system actually startup, but it just doesn't boot into Windows?
#4
Posted 01 July 2009 - 04:25 PM
#5
Posted 01 July 2009 - 04:32 PM
What color are these if you have them?
http://support.dell....t.htm#wp1124612
Go here for some quick learning, let us know what youre finding
Edited by rosiesdad, 01 July 2009 - 04:35 PM.
#6
Posted 02 July 2009 - 12:41 AM
On the back of the tower (processor) are there 4 led's abcd in a row down near the USB plugs?
What color are these if you have them?
There are 4 led's on the front and lights numer 3 and 4 stay on after powering on.. Should there be more at the back?
#7
Posted 02 July 2009 - 05:22 AM
On the back of the tower (processor) are there 4 led's abcd in a row down near the USB plugs?
What color are these if you have them?
There are 4 led's on the front and lights numer 3 and 4 stay on after powering on.. Should there be more at the back?
Go to http://support.dell....t.htm#wp1124612 link and there will be a trouble shooting guide. (I think all 4 should be green-but read it) then post back.
#8
Posted 02 July 2009 - 06:54 AM
There are a couple things you can do. You will need to open the case to get at the memory sticks. I do not know how many you have. The default size at shipping is 512mb and this could be 1 stick of 512 or 2 sticks of 256mb.
Warning: be sure power is off and computer is unplugged. Try to ground yourself before touching any computer parts. Keep an arm or hand on the case while you swap the ram. This will dissipate static so it does not harm the components.
If only 1 stick, then try reseating it. Try rebooting
If 2 sticks, remove the 1 furthest from the processor (from bank 2). Try rebooting
Swap the 2 sticks. Again place in bank 1. Try rebooting
If only 1 stick of ram, I can have you run MemTest86.
You will need to extract/unzip the file to get the iso file. Then burn (use Burncdcc from my signature) the iso file to a cd. Burncdcc is a small no frills burner strictly for iso files.
You may need to change the bios to boot from CD. The MemTest cd should be in the drive and the computer will start testing the memory. Please post the results here when done. Let the test run as long as possible. We recommend a minimum of 2 hours, longer will be better.
123runner
#9
Posted 02 July 2009 - 11:01 AM
The Dell troubleshooting guide tells this:
When you boot up, listen to the beeps and tell us the beep code.Your computer might emit a series of beeps during start-up if the monitor cannot display errors or problems. This series of beeps, called a beep code, identifies a problem. One possible beep code (code 1-3-1) consists of one beep, a burst of three beeps, and then one beep. This beep code tells you that the computer encountered a memory problem.
#10
Posted 02 July 2009 - 04:58 PM
rosiesdad.... Are we talking a desktop or laptop??
#11
Posted 02 July 2009 - 05:02 PM
edge2022... the manual for the Dell dimension shows it as a desktop and not a laptop. I found no reference to laptops for this model in a google search.
rosiesdad.... Are we talking a desktop or laptop??
http://support.dell....t.htm#wp1124612
A Dell Dimension 3100 is a desktop, the above link is to the manual and there is a list of troubleshooting aids there.
#12
Posted 02 July 2009 - 05:04 PM
On the back of the tower (processor) are there 4 led's abcd in a row down near the USB plugs?
What color are these if you have them?
There are 4 led's on the front and lights numer 3 and 4 stay on after powering on.. Should there be more at the back?
Look at the link here http://support.dell....t.htm#wp1124612
go to troubleshooting aids, found by the index.
Lots of info on the location and hints with the led's.
My mistake earlier I posted the leds were on the back, (on my older Dell they are) but on your model they are on the front it says in the manual. Good catch..Makes it easier to see on yours, on mine I have to pull the processor tower out and bend over and look at the back.
Edited by rosiesdad, 02 July 2009 - 05:08 PM.
#13
Posted 02 July 2009 - 05:25 PM
rosiesdad... I knew it was a desktop by the search and the manual, but edge2022 kept saying laptop.
I wanted to be absolutely sure.
123runner
#14
Posted 03 July 2009 - 12:12 AM
Reseating RAM with a desktop is very easy.
#15
Posted 03 July 2009 - 05:39 AM
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