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Lost msi file


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#1
shaly777

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After installing the SP3 this morning for Windows XP my Excel is no longer working. It's strange though, because Word, Outlook and front page are still accessible....but when I click on the Excel icon, it goes through a bunch of stuff saying it's installing and then says it cannot locate PROPLUS.msi
I can access it by going C:\>Windows>repair>Software
and there I find it in a list and am able to access it. But why can't I access it from the usual place? I don't have my disk. But I'm guessing there must be some kind of way to repair it since my other Office things are working. Any ideas on where I can find this proplus.msi file?

Thank you!!
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#2
Jonesey

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This might help:

http://www.kellys-ko...m/xp_tweaks.htm

Go down to row 171, there's a fix.


DISCLAIMER - THIS FIX INVOLVES MAKING A CHANGE TO THE REGISTRY - DON'T BLAME ME IF IT GOES WRONG.
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#3
shaly777

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OK. Now tell me if I understand this right:
I clicked on the fix and it showed me some values for settings in my registry. I went to look at the values indicated, and they matched with the ones on the fix.
00000000[1]
Am I correct that I'm supposed to set my registry to match the values shown on the fix?
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#4
Jonesey

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Yes I think that's how it works.

If your values already match, then that's not the problem.
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#5
shaly777

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Hmmmm??? Well...looks like I'll just have to try out Open Office. Or stay with SP2.
What's the benefit of SP3 anyway?
I mean, is it pretty much mandatory, or what?
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#6
Jonesey

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What version of Excel are you running?

I run 2003 at home, on XP SP3 and it runs perfectly.

At work, I run 2000 on Windows 2000, SP4 and again, it runs without a problem.
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#7
shaly777

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Well, It's got front page. I don't know. I'm not on that computer right now. But, before I upgraded to SP3 it was working, and even after SP3, I can use Excel if I access it through: C:\>Windows>repair>Software.
Also, Word and Power point and Outlook still work normally if that matters.
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#8
123Runner

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Temporarily then, why don't you make the executable that you are using in C:\>Windows>repair>Software a shortcut on ,say the desktop?
I assume you are clicking on some type of executable.
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#9
shaly777

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That sounds like a good idea.
"executable"? I don't know what that means. Sorry! :) But,It's an "open with" window. It says "Choose the program you want to use to open this file" and then it has a scroll bar and a list of programs. MS Excel being one of them. I can create a shortcut to the software file....
OH WAIT! Does the fact that it's got blue font instead of black indicate that it's an "executable" file? I think I remember learning that just recently.
So, anyway, the icon in the repair folder is in BLUE font, but when I created a shortcut for the desktop, that one is in black. Why is that??? :)
thanks!

Edited by shaly777, 03 July 2009 - 08:56 PM.

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