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Word (2003) resetting reference to global template


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#1
crooz

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Hi all,
Iíve had a recurring problem at work for several years and canít find a solution. In another forum way back in July 2005, someone had offered a possible solution. It didnít work.

Application info:
Windows XP, Word 2003

Problem:
I maintain a few hundred Word documents for several departments at a university. These documents are all referenced to a global template (located on a network directory) that processes information from a database and inserts address (and such) information into the document. Sporadically a reference to the global template will be reset to a temp file e.g. ~wrc00003.tmp which is saved and stored on the local C: drive. Obviously the next person that tries to open that same file receives a ďCompile error in hidden moduleĒ warning.
So, wanting to correct the problem, I open the VBA editor and remove the missing reference and replace it with the correct one. I compile the project, save it, close the document and reopen it only to find that the reference has been reset to a .tmp file. :) Tried a gazillion times all day yesterday to try and rectify the problem, but no luck. I have tried just about everything I could: reboot the PC (2x); used a clean Normal.dot; searched the internet and Microsoft Support extensively. All to no avail.

Does anybody know what causes this and the solution to the problem? I really would appreciate any feedback.

Crooz
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#2
starjax

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Don't know that I have any fixes for you, but I have at least some starting points;
http://support.microsoft.com/kb/826839
http://support.microsoft.com/kb/247028
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#3
crooz

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Thanks for the quick reply starjax.
I think I might have used the wrong term when referring to the 'global template.' What I meant by this is that the Word documents were referenced to a 'Work Group' template.
Your KnowledgeBase links refer to (corrupt) Normal.dots

I'll just wait it off till hopefully someone can come up with a suggestion/fix.
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#4
crooz

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Does anyone have a solution to this proplem?
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