i brought a new dvd burner like you guys said just in case my old one was bad and i installed it and i started to put the nero disk on that came with the burner and then i noticed that the drive was able to burn without the software even done installing so i stop the installation and continued to burn and i burned 2 disk it took me a week to get some more disk and when i went to burn the drive is not even there i dont know when this happened but its killing me please help
in device manager it has a yellow mark next to it
Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)
Click 'Check for solutions' to send data about this device to Microsoft and to see if there is a solution available.
i dont know what this means so please help me