Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

Javascript Disabled Detected

You currently have javascript disabled. Several functions may not work. Please re-enable javascript to access full functionality.

DVD burner not showin up anymore

Started by SINCITY192 , Jul 02 2009 10:45 AM

Please log in to reply

#1
SINCITY192

Posted 02 July 2009 - 10:45 AM

New Member

Member
5 posts

i brought a new dvd burner like you guys said just in case my old one was bad and i installed it and i started to put the nero disk on that came with the burner and then i noticed that the drive was able to burn without the software even done installing so i stop the installation and continued to burn and i burned 2 disk it took me a week to get some more disk and when i went to burn the drive is not even there i dont know when this happened but its killing me please help
in device manager it has a yellow mark next to it
it says:

Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)

Click 'Check for solutions' to send data about this device to Microsoft and to see if there is a solution available.

i dont know what this means so please help me

#2
Broni

Posted 02 July 2009 - 09:19 PM

Kraków my love :)

Member
12,300 posts

One of these may help:
1. Uninstall the drive through Device Manager.
Restart computer. The drive will be automatically reinstalled.
or...
2. http://support.microsoft.com/kb/314060
Restart computer.
or...
3. Download, and run Restore Missing CD Drive patch
Double click on cdgone.zip to unzip it.
Right click on cdgone.reg, click Merge.
Accept registry merge.
Restart computer.
or...
4. Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers.
You'll see two items:
- ATA Channel0 (or Primary Channel)
- ATA Channel1 (or Secondary Channel)
Right click on each of them, and click Uninstall. Confirm.
Restart Windows. They'll be automatically reinstalled.