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No sound since i got new MotherBoard


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#1
adambuckeye21

adambuckeye21

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I have a Dell Dimension 2400 and my motherboard went out my cousin got me a new one and unfortunately its not the same as the one i had.

Heres what the sticker says on the MB -HP Pin 5187-4113- which is what led me to find what motherboard i have obviously. My computer is also telling me im missing the SM bus Controller and Ethernet Controller Drivers. Ive also noticed when i restart my computer its pretty slow now it stays on the Windows is shutting down... screen for a while before it finally reboots. When it does reboot a HP blue screen comes up then a black screen comes up with a flashing line then finally the windows screen shows up and everything is normal. For what its worth people in chat told me my cousin bought a piece of junk motherboard which is known for not letting you add stuff to it or something like that so i dont know. I cant stand not having sound ive been trying to fix this for two days straight i wish there was some easy place i could go and download whatever i need and have this thing back to normal. This machine is 6 years old and is nothing special ill give you the specs on it incase it will help. Ive tried downloading the Realtek AC 97 or whatever it is and nothing happens lol i guess because i dont have the drivers that go with it sigh idk. All i do know is theres many many many versions of the realtek ac and drivers and i have no clue what ones i need or what i need so if anyone can help me i would really really really be thankful.

-------------------------------------------
my specs

Windows xp home edition 5.1 build 2600
system manufacturer HP Pavilion 061 \ I guess it says that bc of my new MB /
system model DF279A-ABA-A245C
BIOS VER- 08.00.08
PROCESSOR-AMD athlon xp 2800 plus mmx 3Dnow 2.1ghz
memory 448 MB
directx 9.0
---------------------------------------------

When i go to control panel - sounds and devices- under the HARDWARE tab it looks exactly like this
AUDIO CODECS
LEGACY AUDIO DRIVERS
MEDIA CONTROL DEVICES
LEGACY VIDEO CAPTURE DEVICES
VIDEO CODECS

---------------------------------------------





Part/Feature Specification
Motherboard Description

* Manufacturer's name - ASUS A7N8X-LA
* HP/Compaq name - Explorer 2

Motherboard Supplier ASUS
System BIOS Supplier ASUS/AMI
Form Factor uATX
Processor Brand AMD
Processor Socket Type Socket A (PGA462)
Processor Family AthlonXP (Barton, Thoroughbred, Palomino)
Processor FSB Frequency 266/333 MHz
Chipset Name NVIDIA nForce2
Chipset 'Northbridge', Revision/Stepping IGP, A03
Chipset 'Southbridge', Revision/Stepping MPC2, A04
Super I/O, Revision/Stepping ITE, 8712F-A
Flash BIOS Device 4 Mbit
Memory Type DDR
Memory Speed PC2700/PC2100
Memory Sockets 2DDR DIMM (184-pin)
Maximum Memory 2 GB (PC manufacturer's maximum memory may differ)
Graphics Supplier NVIDIA nForce2
Graphics Configuration On-Board
Onboard Graphics Memory UMA up to 128 MB
Graphics Connector AGP 8X
TV-Out Device No
TV-Out Configuration No
Audio AC'97 On-Board
AC'97 CODEC Device Realtek ALC650

Audio Jacks Microphone, Line-In, Line-Out, Speaker, MIDI/Game
External Audio Connectors Microphone, Line-In
Ethernet 10/100 LAN Supplier Realtek 8201BL
Ethernet Configuration Integrated, On-Board
IDE UDMA Modes ATA-133/100/66/33
Expansion Slots AGP 8X, Three PCI
USB Ports Six USB 2.0 (2 front, 4 back)
External Ports One Serial, One Parallel, One Floppy, PS/2 Keyboard, PS/2 Mouse, One 1394 (front)
Serial Port Front Chassis Option No
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#2
cbarnard

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Welcome to Geeks to go

My first question would be...

Do you have the drivers cd that came with the motherboard?

if this MOBO is not the same Model # did you reinstall windows?

Sometimes windows will not run that well on hardware it was not originally installed with. (ie. MOBO, CPU) you may need to reinstall windows...

Did you make sure all the wires are properly attached to the mobo for the sound to work?

Do you have the speaker wire plugged into the "green" output port?

is the volume muted? adjust all the slider settings to middle to make sure they aren't affecting your sound...

is the volume up on your speakers?

Are your speakers plugged in(powerwise)?

Let me know and we can continue to figure this out if this doesn't work...

Good luck

Cbarnard

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#3
adambuckeye21

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My cousin ordered and installed the motherboard for me it didnt come with a CD and he didnt reinstall windows. I have power to my speakers and i have the wire in the green output port. I have the volume on the speaker dial all the way up just for kicks i guess lol. when i go and click on volume control a box comes up and says there are no active mixer devices available. So i guess i have nothing i need to be able to hear a thing right now. It also says to install mixer device go to control panel and click printers,and other hardware, and then click add hardware.
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#4
adambuckeye21

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I went to Add Hardware and it showed a Multimedia something or other and the RealTtek AC 97 Audio which it says it installed now.. hmm
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#5
adambuckeye21

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Ok so now i can open the master volume control all the levels are up and i still dont have sound so i dont know what else i need but i need something i guess.
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#6
cbarnard

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I can't find your specific MOBO model number with Asus...

Can you open the side panel and double check the model number?

I can't find your # ending in LA

are you using the "broke" computer to post this or are you using another computer?

good luck

Cbarnard
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#7
adambuckeye21

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OS Name Microsoft Windows XP Home Edition
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
System Name ADAMSBEAST
System Manufacturer HP Pavilion 061
System Model DF279A-ABA A245C
System Type X86-based PC
Processor x86 Family 6 Model 10 Stepping 0 AuthenticAMD ~2079 Mhz
BIOS Version/Date American Megatrends Inc. 3.17, 2/24/2004
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
User Name ADAMSBEAST\Owner
Time Zone Mid-Atlantic Daylight Time
Total Physical Memory 512.00 MB
Available Physical Memory 26.47 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 1.03 GB
Page File C:\pagefile.sys

-----------------------------------------------------------
IRQ 0 System timer OK
IRQ 1 Standard 101/102-Key or Microsoft Natural PS/2 Keyboard OK
IRQ 3 Ethernet Controller OK
IRQ 4 Communications Port (COM1) OK
IRQ 6 Standard floppy disk controller OK
IRQ 8 System CMOS/real time clock OK
IRQ 9 Microsoft ACPI-Compliant System OK
IRQ 10 NVIDIA nForce PCI System Management OK
IRQ 11 Multimedia Audio Controller OK
IRQ 13 Numeric data processor OK
IRQ 14 Primary IDE Channel OK
IRQ 15 Secondary IDE Channel OK
IRQ 16 NVIDIA GeForce4 MX Integrated GPU (Microsoft Corporation) OK
IRQ 20 Standard OpenHCD USB Host Controller OK
IRQ 21 Standard OpenHCD USB Host Controller OK
IRQ 21 OHCI Compliant IEEE 1394 Host Controller OK
IRQ 22 Standard Enhanced PCI to USB Host Controller OK
-----------------------------------------------------------------------------------

I/O Port 0x00000000-0x00000CF7 PCI bus
I/O Port 0x00000000-0x00000CF7 Direct memory access controller

I/O Port 0x000003C0-0x000003DF PCI standard PCI-to-PCI bridge
I/O Port 0x000003C0-0x000003DF NVIDIA GeForce4 MX Integrated GPU (Microsoft Corporation)

IRQ 21 Standard OpenHCD USB Host Controller
IRQ 21 OHCI Compliant IEEE 1394 Host Controller

Memory Address 0xA0000-0xBFFFF PCI bus
Memory Address 0xA0000-0xBFFFF PCI standard PCI-to-PCI bridge
Memory Address 0xA0000-0xBFFFF NVIDIA GeForce4 MX Integrated GPU (Microsoft Corporation)

I/O Port 0x000003B0-0x000003BB PCI standard PCI-to-PCI bridge
I/O Port 0x000003B0-0x000003BB NVIDIA GeForce4 MX Integrated GPU (Microsoft Corporation
----------------------------------------------------------------------------------------------------------
1394 Net Adapter V1394\NIC1394\E01800217237 This device is disabled.
Ethernet Controller PCI\VEN_10DE&DEV_0066&SUBSYS_80A71043&REV_A1\3&267A616A&0&20 This device is disabled.
Multimedia Audio Controller PCI\VEN_10DE&DEV_006A&SUBSYS_80951043&REV_A1\3&267A616A&0&30 This device is disabled.


when i had those devices enabled it said none of them were working properly so yeah. I still have no sound and im on the verge of killing myself this thing is driving me insane. Someone has to know how can i get the right stuff installed that i need.

i wish i could get this thing fixed

Edited by adambuckeye21, 04 July 2009 - 05:43 PM.

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#8
adambuckeye21

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5187-4113 HP System Board ( Motherboard ) Explorer 2, GL6E


* Manufacturer's name - ASUS A7N8X-LA
* HP/Compaq name - Explorer 2

Motherboard Supplier ASUS

Edited by adambuckeye21, 04 July 2009 - 05:41 PM.

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#9
123Runner

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Welcome to Geeks to Go.

The hard drive from your computer has all the chipset (motherboard) drivers from the old board. Installing a new board has the system confused.
You need to update the chipset drivers. You should have received a CD with the motherboard that has the drivers on it. Since you do not have it, we have to do this the hard way.

Download Everest from my signature.
On the left side...expand out computer.
Click on summary
Go to report at the top
Go to quick report-summary
Go to Plain text
Paste the report in your next post.
Do not copy anything below Debug-PCI

A7N8X-LA (Explorer 2) Specifications

123runner
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#10
adambuckeye21

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EVEREST Home Edition © 2003-2005 Lavalys, Inc. ]------------------------------------------------------------

Version EVEREST v2.20.405
Homepage http://www.lavalys.com/
Report Type Quick Report
Computer ADAMSBEAST
Generator Owner
Operating System Microsoft Windows XP Home Edition 5.1.2600 (WinXP Retail)
Date 2009-07-05
Time 22:45


--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Operating System Microsoft Windows XP Home Edition
OS Service Pack Service Pack 3
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name ADAMSBEAST
User Name Owner

Motherboard:
CPU Type AMD Athlon XP, 2083 MHz (12.5 x 167) 2800+
Motherboard Name Asus A7N8X-LA (3 PCI, 1 AGP, 2 DDR DIMM, Audio, Video, LAN, IEEE-1394)
Motherboard Chipset nVIDIA nForce2 IGP
System Memory 448 MB (PC3200 DDR SDRAM)
BIOS Type Asus AMI (02/24/04)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)

Display:
Video Adapter NVIDIA GeForce4 MX Integrated GPU (Microsoft Corporation) (64 MB)
3D Accelerator nVIDIA nForce2
Monitor Dell E773c [17" CRT] (641803AF32X8)

Multimedia:
Audio Adapter nVIDIA MCP2 - Audio Codec Interface

Storage:
IDE Controller Standard Dual Channel PCI IDE Controller
Floppy Drive Floppy disk drive
Disk Drive WDC WD400EB-75CPF0 (37 GB, IDE)
Optical Drive Lite-On LTN486S 48x Max (48x CD-ROM)
Optical Drive SONY CD-RW CRX216E (48x/32x/48x CD-RW)
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 38154 MB (17279 MB free)

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse HID-compliant mouse

Network:
Network Adapter Compact Wireless-G USB Network Adapter with SpeedBooster ver.2 (192.168.0.3)
Modem Communications cable between two computers

Peripherals:
Printer Microsoft XPS Document Writer
USB1 Controller nVIDIA MCP2 - OHCI USB Controller
USB1 Controller nVIDIA MCP2 - OHCI USB Controller
USB2 Controller nVIDIA MCP2 - EHCI USB 2.0 Controller
USB Device Compact Wireless-G USB Network Adapter with SpeedBooster ver.2
USB Device Logitech Mic (Communicate STX)
USB Device Logitech QuickCam Communicate STX #7
USB Device Logitech USB Camera (Communicate STX)
USB Device USB Human Interface Device


--------[ DMI ]---------------------------------------------------------------------------------------------------------

[ BIOS ]

BIOS Properties:
Vendor American Megatrends Inc.
Version 3.17
Release Date 02/24/2004
Size 512 KB
Boot Devices Floppy Disk, Hard Disk, CD-ROM, ATAPI ZIP, LS-120
Capabilities Flash BIOS, Shadow BIOS, Selectable Boot, EDD, BBS
Supported Standards DMI, APM, ACPI, ESCD, PnP
Expansion Capabilities ISA, PCI, AGP, USB

[ System ]

System Properties:
Manufacturer HP Pavilion 061
Product DF279A-ABA A245C
Version 05/1211RE101EXPLO10
Serial Number MXR4022426 NA201
Universal Unique ID 4019E2D7-DF46D811-A8EED99B-03A4E129
Wake-Up Type Power Switch

[ Motherboard ]

Motherboard Properties:
Manufacturer ASUSTeK Computer INC.
Product A7N8X-LA
Version Rev 1.xx
Serial Number X312345678

[ Chassis ]

Chassis Properties:
Manufacturer Chassis Manufacture
Version Chassis Version
Serial Number Chassis Serial Number
Asset Tag Asset-1234567890
Chassis Type Desktop Case
Boot-Up State Safe
Power Supply State Safe
Thermal State Safe
Security Status None

[ Memory Controller ]

Memory Controller Properties:
Error Detection Method 64-bit ECC
Error Correction None
Supported Memory Interleave 1-Way
Current Memory Interleave 1-Way
Supported Memory Speeds 70ns, 60ns
Supported Memory Types SIMM, DIMM, SDRAM
Supported Memory Voltages 2.9V
Maximum Memory Module Size 4096 MB
Memory Slots 2

[ Processors / AMD Athlon™ XP 2800+ ]

Processor Properties:
Manufacturer AMD
Version AMD Athlon™ XP 2800+
Serial Number To Be Filled By O.E.M.
Asset Tag To Be Filled By O.E.M.
Part Number To Be Filled By O.E.M.
External Clock 166 MHz
Maximum Clock 2200 MHz
Current Clock 2083 MHz
Type Central Processor
Status Enabled
Socket Designation Socket A

[ Caches / L1-Cache ]

Cache Properties:
Type Internal
Status Enabled
Operational Mode Varies with Memory Address
Associativity 4-way Set-Associative
Maximum Size 64 KB
Installed Size 64 KB
Supported SRAM Type Pipeline Burst
Current SRAM Type Pipeline Burst
Error Correction Single-bit ECC
Socket Designation L1-Cache

[ Caches / L2-Cache ]

Cache Properties:
Type Internal
Status Enabled
Operational Mode Varies with Memory Address
Associativity 4-way Set-Associative
Maximum Size 512 KB
Installed Size 512 KB
Supported SRAM Type Pipeline Burst
Current SRAM Type Pipeline Burst
Error Correction Single-bit ECC
Socket Designation L2-Cache

[ Caches / L3-Cache ]

Cache Properties:
Type Internal
Status Disabled
Maximum Size 0 KB
Installed Size 0 KB
Socket Designation L3-Cache

[ Memory Modules / DIMM1 ]

Memory Module Properties:
Socket Designation DIMM1
Type DIMM
Installed Size 512 MB
Enabled Size 512 MB

[ Memory Modules / DIMM2 ]

Memory Module Properties:
Socket Designation DIMM2
Type DIMM
Installed Size Not Installed
Enabled Size Not Installed

[ Memory Devices / DIMM0 ]

Memory Device Properties:
Form Factor DIMM
Size 512 MB
Speed 100 MHz
Total Width 128-bit
Data Width 128-bit
Device Locator DIMM0
Bank Locator BANK0
Manufacturer Manufacturer0
Serial Number SerNum0
Asset Tag AssetTagNum0
Part Number PartNum0

[ Memory Devices / DIMM1 ]

Memory Device Properties:
Form Factor DIMM
Speed 100 MHz
Total Width 128-bit
Data Width 128-bit
Device Locator DIMM1
Bank Locator BANK1
Manufacturer Manufacturer1
Serial Number SerNum1
Asset Tag AssetTagNum1
Part Number PartNum1

[ System Slots / AGP ]

System Slot Properties:
Slot Designation AGP
Usage Empty
Data Bus Width 32-bit
Length Short

[ System Slots / PCI1 ]

System Slot Properties:
Slot Designation PCI1
Type PCI
Usage Empty
Data Bus Width 32-bit
Length Short

[ System Slots / PCI2 ]

System Slot Properties:
Slot Designation PCI2
Type PCI
Usage Empty
Data Bus Width 32-bit
Length Short

[ System Slots / PCI3 ]

System Slot Properties:
Slot Designation PCI3
Type PCI
Usage Empty
Data Bus Width 32-bit
Length Short

[ Port Connectors / PS/2 Mouse ]

Port Connector Properties:
Port Type Mouse Port
Internal Connector Type None
External Reference Designator PS/2 Mouse
External Connector Type PS/2

[ Port Connectors / PS/2 Keyboard ]

Port Connector Properties:
Port Type Keyboard Port
Internal Connector Type None
External Reference Designator PS/2 Keyboard
External Connector Type PS/2

[ Port Connectors / USB1 ]

Port Connector Properties:
Port Type USB
Internal Connector Type None
External Reference Designator USB1
External Connector Type USB

[ Port Connectors / USB2 ]

Port Connector Properties:
Port Type USB
Internal Connector Type None
External Reference Designator USB2
External Connector Type USB

[ Port Connectors / USB3 ]

Port Connector Properties:
Port Type USB
Internal Connector Type None
External Reference Designator USB3
External Connector Type USB

[ Port Connectors / USB4 ]

Port Connector Properties:
Port Type USB
Internal Connector Type None
External Reference Designator USB4
External Connector Type USB

[ Port Connectors / USB5 ]

Port Connector Properties:
Port Type USB
Internal Connector Type None
External Reference Designator USB5
External Connector Type USB

[ Port Connectors / USB6 ]

Port Connector Properties:
Port Type USB
Internal Connector Type None
External Reference Designator USB6
External Connector Type USB

[ Port Connectors / LPT ]

Port Connector Properties:
Port Type Parallel Port ECP/EPP
Internal Connector Type None
External Reference Designator LPT
External Connector Type DB-25 pin male

[ Port Connectors / Audio Mic In ]

Port Connector Properties:
Port Type Audio Port
Internal Connector Type None
External Reference Designator Audio Mic In
External Connector Type Mini-jack (headphones)

[ Port Connectors / Audio Line In ]

Port Connector Properties:
Port Type Audio Port
Internal Connector Type None
External Reference Designator Audio Line In
External Connector Type Mini-jack (headphones)

[ Port Connectors / Audio Line Out ]

Port Connector Properties:
Port Type Audio Port
Internal Connector Type None
External Reference Designator Audio Line Out
External Connector Type Mini-jack (headphones)

[ Port Connectors / LAN ]

Port Connector Properties:
Port Type Network Port
Internal Connector Type None
External Reference Designator LAN
External Connector Type RJ-45

[ Port Connectors / FireWire 1 ]

Port Connector Properties:
Port Type FireWire (IEEE P1394)
Internal Connector Type None
External Reference Designator FireWire 1
External Connector Type 1394

[ Port Connectors / FireWire 2 ]

Port Connector Properties:
Port Type FireWire (IEEE P1394)
Internal Connector Type None
External Reference Designator FireWire 2
External Connector Type 1394

[ Port Connectors / Serial Port 1 ]

Port Connector Properties:
Port Type Serial Port 16550A Compatible
Internal Connector Type None
External Reference Designator Serial Port 1
External Connector Type DB-9 pin male

[ Port Connectors / Primary IDE ]

Port Connector Properties:
Internal Reference Designator Primary IDE
Internal Connector Type On-Board IDE
External Connector Type None

[ Port Connectors / Secondary IDE ]

Port Connector Properties:
Internal Reference Designator Secondary IDE
Internal Connector Type On-Board IDE
External Connector Type None

[ Port Connectors / FLOPPY ]

Port Connector Properties:
Internal Reference Designator FLOPPY
Internal Connector Type On-Board Floppy
External Connector Type None

[ On-Board Devices / On-Board Device #1 ]

On-Board Device Properties:


--------[ Overclock ]---------------------------------------------------------------------------------------------------

CPU Properties:
CPU Type AMD Athlon XP 2800+
CPU Alias Barton
CPU Stepping A2
CPUID CPU Name AMD Athlon™ XP 2800+
CPUID Revision 000006A0h

CPU Speed:
CPU Clock 2078.94 MHz
CPU Multiplier 12.5x
CPU FSB 166.32 MHz
Memory Bus 166.32 MHz

CPU Cache:
L1 Code Cache 64 KB
L1 Data Cache 64 KB
L2 Cache 512 KB (On-Die, Full-Speed)

Motherboard Properties:
Motherboard ID Explorer$1003.017$02/24/2004-19:25:41$nFORCE
Motherboard Name Asus A7N8X-LA (3 PCI, 1 AGP, 2 DDR DIMM, Audio, Video, LAN, IEEE-1394)

Chipset Properties:
Motherboard Chipset nVIDIA nForce2 IGP
Memory Timings 2.5-3-3-7 (CL-RCD-RP-RAS)
Command Rate (CR) 1T

SPD Memory Modules:
DIMM2 512 MB PC3200 DDR SDRAM (3.0-3-3-8 @ 200 MHz) (2.5-3-3-7 @ 166 MHz) (2.0-2-2-6 @ 133 MHz)

BIOS Properties:
System BIOS Date 02/24/04
Video BIOS Date 01/08/03
DMI BIOS Version 3.17

Graphics Processor Properties:
Video Adapter nVIDIA nForce2 Integrated GeForce4 MX
GPU Code Name Crush17 (AGP 4x 10DE / 01F0, Rev A3)
GPU Clock 199 MHz
Memory Clock 50 MHz


--------[ Power Management ]--------------------------------------------------------------------------------------------

Power Management Properties:
Current Power Source AC Line
Battery Status No Battery
Full Battery Lifetime Unknown
Remaining Battery Lifetime Unknown
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#11
123Runner

123Runner

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Try this link for your driver.

NForce2 Driver

Also your system memory is quite low (System Memory 448 MB PC3200 DDR SDRAM). We can work on that later.

123runner
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#12
AkmunUnRama

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I went to Add Hardware and it showed a Multimedia something or other and the RealTtek AC 97 Audio which it says it installed now.. hmm

OK Adam, Akmun here...... This is the sitch. Realtek is friggin kill BUT their drivers are very touchy.If you have other audio drivers you MUST disable all of them. On the other hand.... If you are not using the onboard sound and say you have a sound card you , In Turn MUST disable the Realtek hardware or nothing will work.It is also possible that your onboard (Realtek) sound is shot. They are notoriously fragile. One wrong amp and it's toast. Best solution.... Grab a old PCI SoundBlaster 5.1 and just go with it. If you have a kickin' surround sound system, you are not going to be able to tell the diff anyway.

Gaming Rig
Manufacturer:
Shadow Dragon Computer Co. Model # GL1
Processor:
(TWO)- Wolfdale 2.80GHz Core2Duo's... (O.C.)....3.3378 Ghz
Memory:
3070MB RAM DDR2 800...(O.C.)....1066 in each mobo.
Hard Drive:
1500GB Total
Video Card:
ATI Radeon HD 2600 PRO512 Mb x 2 at 16x.......Clk Spd. 700 x900 Mhz
Monitor:
SCEPTRE 22" widescreen HD (#1 of 4)
Sound Card:
N/A
Speakers/Headphones:
Sony Surround
Keyboard:
Saitek ECLIPSE
Mouse:
RAZER CYBER
Mouse Surface:
N/A
Operating System:
Windows 7 ultimate 64-bit Gaming (modified)
Motherboard:
(TWO)- FOXCONN P45S-A lga775 PCI-X x 3's (crossfired)
Computer Case:
GLL-01 (Custom Build) as in ..... you CAN NOT buy this tower.
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