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cannot update driver for sound card


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#16
rshaffer61

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Download and install EVEREST
Open it.
1: In left pane expand Computer folder.
2: Click once on Summary
3: In upper menu, go Report
4: And then to Quick Report-Summary
5: Save it in text file, and paste it in your next post.


DO NOT INCLUDE ANYTHING UNDER THE LINE THAT SAYS "DEBUG- PCI"
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#17
CollinsLL2

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ok sry for the delay. here is the report

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#18
rshaffer61

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OK go HERE! for all MOBO drivers including newest.

MOBO is Intel Rexburg D845GRG
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#19
happyrock

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its here...get the chipset driver installed first then the Audio AC97 driver...
I recommend you grab them all while your there and burn them to a cd for sometime down the road you may need one or all of them
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#20
CollinsLL2

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ok i downloaded and installed the chipset driver. then rebooted my computer. then i downloaded and installed the Audio 97 ADI driver, wen i did that it ran the setup all the way then says driver not found reboot and run this setup again. i have done that 3 times and its still the same every time.

this is what i downloaded and istalled and the files i have for the Audio 97 ADI driver.


the picture is backwards, i installed the chipset driver first, and the Audio driver 2nd

Attached Files


Edited by CollinsLL2, 12 July 2009 - 04:44 PM.

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#21
happyrock

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look in the device manager...any yellow or red...
have you tried to play any music yet...
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#22
CollinsLL2

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yes i have tried to play music and it wont let me, when i try thru i tunes the song just wont play, its not just no sound. and wen i go to the device manager, the only thing that has anything next to it is multimedia audio controller. wen i right click it it gives me the options to uninstall, update driver, disable, or scan for hardware changes.
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#23
happyrock

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update the multimedia audio controller and you should be back in business...
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#24
CollinsLL2

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thats what i've been trying to do, wen i try to update it it tells me i need that file mentioned in my first post, then wen i got that file on my usb drive, it told me i needed another file.
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#25
happyrock

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try going to Microsoft updates...custom...on the left side get any hardware updates it says you need...
do you have any sounds at all ..like windows start up or shutdown tunes...
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#26
CollinsLL2

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ok first no i dont have any sound at all, not even start up or shut dow sounds. I just went to windows and downloaded and installed all updates, i am attaching a list of the ones i downloaded and installed, these are the only 9 available to me.

The problem with this was that after i installed them all, of course i had to restart my system, but wen it started back up it was like my graphics card was disabled, i could only use the lowest color setting and it looked similar to safe mode, only not in safe mode. so i did a system restore to before the installation and that fixed the problem. so before i try this again which update should i not install to keep this from happening again?? O and i also tried my sound before i did the rollback, still didnt work.

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#27
The Skeptic

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i recently wiped my computer screen and started over from scratch


Could you explain what you did? was it clean install of XP, a repair? What is this "wiping of computer screen"? Did you change anything in the BIOS?
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#28
happyrock

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go to the device manager and get a screenshot of the driver you need...
for how to post screenshot...go here...

Edited by happyrock, 14 July 2009 - 03:36 PM.

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#29
CollinsLL2

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ok sry that was a typo, i didnt wipe my computer screen, i wiped it clean. Yes it was a clean install of windows. im not really sure of the tech term but what i did was deleate windows and everything else out of my computer then re installed windows.


Here is the screenshot of my device manager

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#30
happyrock

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go back to post # 19...follow that link and get ALL the drivers...burn them to a cd...then go to the device manager...click on the multimedia audio controller...up at the top click on action...then from the drop down menu...select update driver...

Edited by happyrock, 17 July 2009 - 06:46 AM.

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