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Problems Installing Outlook 2007

Started by nothsur , Jul 05 2009 03:44 PM

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#1
nothsur

Posted 05 July 2009 - 03:44 PM

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17 posts

I had installed on my computer a trial version of Microsoft Office Outlook 2007. A few days before the trial was up I went online and purchased the full version of outlook 2007. When I went to convert to the full version it came up with the following error message....Microsoft Office Outlook 2007 encountered an error during setup. I then went to the help files in Outlook and it said the sometimes you have to delete the trial version and install the full version. I tried to delete the trail version through my add/dletebut it wouldn't do it so I used another program to delete it. The problem now is I am still getting the same message when I try to install the full version. I was looking through my registry and I see there is things still in there that have to do with Outlook 2007.
What would be my best option to remove Outlook 2007 completely from my computer/registry so I can install the full version?

Joan

#2
diabillic

Posted 05 July 2009 - 04:26 PM

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1,370 posts

Download Revo and get rid of all remnants of Office, reboot, then try to install the full version again.

#3
nothsur

Posted 06 July 2009 - 07:29 PM

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Topic Starter
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17 posts

I downloaded Revo and I think I have deleted everything but it seems to stop the install about halfway. could there still be something that I am missing in the removal?