[Perma]

Hi,
I have an annoying problem with lagging sound and video on my laptop when I am listening to streaming media.
Taking Spotify as an example, with periods of one or a few minuts the music slows down and laggs heavily for a few seconds and then goes back to normal, the music doesnt run completely smooth between these periods either though. At the same time this lagging occurs I see that the CPU activity goes over 50%, sometimes to 100% (in Windows task-manager). Usually it also does this at the start of a new song, and when the cpu is at 100% the mouse-pointer also laggs at the same time. It seems like it is Spotify that take up the most of the CPU when this happens, according to task-manager. I have the same problem with most other streaming media as well. When I watch streaming TV, the video lacks constantly but not so violently as with spotify.

I would really appreciate som help with this. Thanks!
Per

Edit:
Forgot to mention my computer specs:
Compaq 6720s Laptop
Windows Vista Home Basic
Intel Celeron 530 1,7Ghz
2GB Ram
ESET Nod 32 Antivirus

Edited by Perma, 05 July 2009 - 05:17 PM.

[Advertisements]

Download and install EVEREST
Open it.
1: In left pane expand Computer folder.
2: Click once on Summary
3: In upper menu, go Report
4: And then to Quick Report-Summary
5: Save it in text file, and paste it in your next post.


DO NOT INCLUDE ANYTHING UNDER THE LINE THAT SAYS "DEBUG- PCI"

[rshaffer61]

Download and install EVEREST
Open it.
1: In left pane expand Computer folder.
2: Click once on Summary
3: In upper menu, go Report
4: And then to Quick Report-Summary
5: Save it in text file, and paste it in your next post.


DO NOT INCLUDE ANYTHING UNDER THE LINE THAT SAYS "DEBUG- PCI"

[Perma]

--------[ EVEREST Home Edition © 2003-2005 Lavalys, Inc. ]------------------------------------------------------------

Version EVEREST v2.20.405
Homepage http://www.lavalys.com/
Report Type Quick Report
Computer HP
Generator Per
Operating System Microsoft Windows Vista Home Edition 6.0.6001 (WinVista Beta)
Date 2009-07-06
Time 08:24


--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Operating System Microsoft Windows Vista Home Edition
OS Service Pack Service Pack 1
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name HP
User Name Per

Motherboard:
CPU Type Unknown, 1733 MHz (7.5 x 231)
Motherboard Name Hewlett-Packard HP Compaq 6720s
Motherboard Chipset Unknown
System Memory 2038 MB
BIOS Type Unknown (07/05/07)

Display:
Video Adapter Mobile Intel® 965 Express Chipset Family (448 MB)
Video Adapter Mobile Intel® 965 Express Chipset Family (448 MB)
Monitor Allmän PnP-bildskärm [NoDB]

Multimedia:
Audio Adapter Högtalare (SoundMAX Integrated

Storage:
IDE Controller Intel® 82801HEM/HBM SATA AHCI Controller
IDE Controller Intel® ICH8M Ultra ATA Storage Controllers - 2850
SCSI/RAID Controller Microsoft iSCSI Initiator
SCSI/RAID Controller SCSI/RAID Host Controller
Disk Drive TOSHIBA MK1237GSX (111 GB, IDE)
Disk Drive Kingston DataTraveler 2.0 USB Device (980 MB, USB)
Optical Drive MATSHITA DVD-RAM UJ-861H ATA Device
Optical Drive VL3018W RLX711O SCSI CdRom Device
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 105159 MB (5313 MB free)
E: (NTFS) 1588 MB (1342 MB free)
F: (NTFS) 7718 MB (768 MB free)
Total Size 114465 MB (7423 MB free)

Input:
Keyboard HID-tangentbordsenhet
Keyboard Standardtangentbord - PS/2
Mouse Microsoft USB Wheel Mouse Optical
Mouse Synaptics PS/2 Port TouchPad

Network:
Network Adapter Broadcom 802.11g Nätverksadapter
Network Adapter Intel® 82562GT 10/100 Network Connection (130.243.187.169)
Modem Agere Systems HDA Modem

Peripherals:
Printer \\Calypso\Canon MF3110
Printer hp deskjet 940c
Printer Microsoft XPS Document Writer
Printer PDF Complete
USB1 Controller Intel® ICH8 Family USB Universal Host Controller - 2830 [NoDB]
USB1 Controller Intel® ICH8 Family USB Universal Host Controller - 2831 [NoDB]
USB1 Controller Intel® ICH8 Family USB Universal Host Controller - 2832 [NoDB]
USB1 Controller Intel® ICH8 Family USB Universal Host Controller - 2834 [NoDB]
USB2 Controller Intel® ICH8 Family USB2 Enhanced Host Controller - 2836 [NoDB]
USB2 Controller Intel® ICH8 Family USB2 Enhanced Host Controller - 283A [NoDB]
USB Device Microsoft USB Wheel Mouse Optical
USB Device USB-masslagringsenhet
Battery Microsoft AC Adapter
Battery Microsoft ACPI-Compliant Control Method Battery

Problems & Suggestions:
Problem Disk free space is only 5% on drive C:.
Problem Disk free space is only 10% on drive F:.

[rshaffer61]

Download Autoruns from the link in my signature below:

1: Extract the Autoruns Zip file contents to a folder.
2: Double-click the "Autoruns.exe".
3: Click on the "Everything" tab
4: Remove any entries that mention "File Not Found" by right-clicking the entry and select Delete.
5: Go to File then to Export As.
6: Save AutoRuns.txt file to know location.
7: Attach to your next reply.

[Perma]

Wow, I never realized that there was so many things starting up on autostart. The list is quite long. I hope its possible for you to interpret something in the text file, since there is a lot of swedish in it.

Thanks
/Per

Attached Files

•  AutoRuns.txt   110.9KB   1728 downloads

Edited by Perma, 06 July 2009 - 04:12 PM.

[rshaffer61]

Open Autoruns, click on "Logon" tab, and UN-check:

+ iTunesHelper
+ QuickTime Task
+ SunJavaUpdateSched
+ WinampAgent
+ swg



When done restart computer and then:


Download Temp File Cleaner (TFC)
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

Download Auslogics Defrag from the link in my signature below. Auslogics Defrag in my opinion is better because:

It does a more comprehensive job at Defragging
It will actually show you what it is doing
At the end of working it will show you how much speed you picked up
You can view a online log of the files that Auslogics defragged

[Perma]

Thanks a lot rshaffer61! I followed your instructions and defragged my C: with Auslogics, and now it runs like clockwork.

Best regards
/Per

[rshaffer61]

Are you able to stream video now with no problem? Unless there is still a issue then I will say...

Congratulations. for a successful resolution for your issue. I am happy everything has been worked out for you. With that being said I am happy to say:


You are very welcome. I'm glad we could help and please let us know how everything works out for you.
If there is anything else we can do to help please feel free to ask. I appreciate that you allowed me to assist you with your issue and for your patience. Thank you for choosing GeeksToGo for help.
This issue now appears to be resolved.


If other members are reading this and have a similar problem please begin a New Topic and someone will assist you as soon as possible