i keep getting this message (program: c:\program files\microsoft office\office10\winword.exe) when i open microsoft word and do not save it immediately. once the message pops up, i have to shut down and reopen word in recovery mode (i think that is what it is called). is there something i can do to prevent this problem? any help would be greatly appreciated!!
runtime error
Started by
hollijo
, Jul 07 2009 10:20 PM
#1
Posted 07 July 2009 - 10:20 PM
i keep getting this message (program: c:\program files\microsoft office\office10\winword.exe) when i open microsoft word and do not save it immediately. once the message pops up, i have to shut down and reopen word in recovery mode (i think that is what it is called). is there something i can do to prevent this problem? any help would be greatly appreciated!!
#2
Posted 13 July 2009 - 12:34 PM
Hi hollijo. What is the exact and full error message? Does it specify a file?
It sounds like perhaps an add-in isn't playing nice-nice with Word. Check this link: http://support.microsoft.com/kb/555220. If you can start Word with no add-ins and it works fine, then we need to locate the specific add-in that's messed up.
Hope this helps.
It sounds like perhaps an add-in isn't playing nice-nice with Word. Check this link: http://support.microsoft.com/kb/555220. If you can start Word with no add-ins and it works fine, then we need to locate the specific add-in that's messed up.
Hope this helps.
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