[stupidhomer]

I wonder why they do not offer support for free to business systems.

The steps I went through were:

• Windows Vista Ultimate (All Languages)
• I use it for my own personal use
• Was vista installed when you purchased the system? yes
• Windows Update -> Issues after installing... -> Other

And it says: No-Charge options: Unlimited Support requests.


What steps did you follow?

• Windows vista business (All Languages)
• Was Windows Vista Business (All Languages) installed on your computer when you purchased it? YES
• E-mail Support
  Response Time: By the end of the next working day.
  
  PAID SUPPORT OPTIONS
  
  £46.00 VAT inclusive per request

Also i did do the automatic startup repair and it told me to do a restore, so i pressed restore and it had same glitch

Edited by stupidhomer, 10 July 2009 - 07:27 PM.

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Then there is nothing more I can do for you. Maybe Broni has other ideas.

[NeonFx]

Then there is nothing more I can do for you. Maybe Broni has other ideas.

[stupidhomer]

Also i cannot reinstall the OS because the only option is deleting everything and reseting to factory settings and stuff by the recovery disks I burnt from the sony recovery thing.
EDIT: And i can't do that because a lot of the programs are irreplaceable

Edited by stupidhomer, 10 July 2009 - 07:24 PM.

[stupidhomer]

BUMP!? Come on, somebody help

[stupidhomer]

Hey, sorry for bumping this old topic, BUT, I found the perfect fix here:
http://social.techne...88-1bbfb4900f65

As Nader said:

You wouldn't even need to do a roll back of the sytem. Here is what you need to do.

1. Boot the computer into the “Safe Mode” options by pressing F8 prior the Windows Logo. 
2. Select the option “Repair Your Computer” 
Note: If you do not have this option, you will need the client’s Windows Disc. Once you have that disc, boot into it as if you were to install windows and after you select the language you will get the “Repair Your Computer” option. 
3. Now you can get into Command Prompt 
4. From the Command Prompt window, navigate to \Windows\winsxs folder 
5. Then type: rename pending.xml to pending.old.xml 
6. Now reboot the PC, you might still see the configuring updates, but this time it will go away. 

And walaa, there you go, problem fixed.

Thank You

It worked perfectly and my windows vista is back to normal.

[NeonFx]

Thank you for getting back to us.

Let me just add this link in here for anyone else who finds this topic:

http://support.microsoft.com/kb/949358

It's Microsoft's writeup on the problem.