Jump to content

Welcome to Geeks to Go - Register now for FREE
Geeks To Go is a helpful hub, where thousands of friendly volunteers serve up answers and support. Get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more. This message and all ads will be removed once you have signed in.
Create an Account Login to Account

the older version of bonjour cannot be removed. contact your technical


  • Please log in to reply

#1
MarkyMark890

MarkyMark890

    Member

  • Member
  • PipPip
  • 29 posts
Ok I got a new IPhone and tryed to load music on it from I Tunes and it said it needed itunes 8.2 and I had 8.0 so I tryed to up date Itunes and got this message (the older version of bonjour cannot be removed. contact your technical support group) so I look around and try to remove BonJour and and I did but still got the message so I got a hold of itunes they tell me to uninstalle and reinstale so it took forever to back up my itunes and uninstalled I go to reinstalle same message (the older version of bonjour cannot be removed. contact your technical support group) now I have no I tunes my computer is running real real slow and I dont know what to do can you help?

MarkyMark
  • 0

Advertisement


#2
rshaffer61

rshaffer61

    Moderator

  • Moderator
  • 34,037 posts
Try this:

Go to Start then to Run
Type the following commands and click eneter after each.
PROGRAMFILES\Bonjour\mDNSResponder.exe -remove
regsvr32 /u PROGRAMFILES\Bonjour\mdnsNSP.dll

Now restart and you can safely delete the Bonjour folder without errors.

If the above does not work or you get a error then type it this way

“%PROGRAMFILES%\Bonjour\mDNSResponder.exe” -remove
regsvr32 /u “%PROGRAMFILES%\Bonjour\mdnsNSP.dll”

Let me know iof this works for you

After you restart, you can safely delete the Bonjour folder without errors.
  • 0

#3
MarkyMark890

MarkyMark890

    Member

  • Member
  • PipPip
  • 29 posts
when I type them in to run it says that they are not found.

Thanks for your help
MarkyMark
  • 0

#4
rshaffer61

rshaffer61

    Moderator

  • Moderator
  • 34,037 posts
Download Revo Uninstaller
Run the program and when it starts look for any entries of the bonjour.
If found highlight and uninstall
  • 0

#5
MarkyMark890

MarkyMark890

    Member

  • Member
  • PipPip
  • 29 posts
None in there no BonJour in there...
  • 0

#6
rshaffer61

rshaffer61

    Moderator

  • Moderator
  • 34,037 posts
1. Go to Start > Run > type the command below and hit OK.
“%PROGRAMFILES%\Bonjour\mDNSResponder.exe” -remove
2. Navigate to C:\Program Files\Bonjour
3. Rename the mdnsNSP.dll file in that folder to mdnsNSP.old
4. Restart your computer
5. Delete the Program Files\Bonjour folder


This is just a little different command. I found this while researching your issue.
Copy and paste the command as it needs to be exact.

Edited by rshaffer61, 11 July 2009 - 02:17 PM.

  • 0

#7
MarkyMark890

MarkyMark890

    Member

  • Member
  • PipPip
  • 29 posts
Ther is no folder or program name that it looks like there is no bonjour on the computer I did a search.
Mark
  • 0

#8
Broni

Broni

    Kraków my love :)

  • Member
  • PipPipPipPipPipPipPipPip
  • 12,300 posts
Download Autoruns for Windows: http://technet.micro...s/bb963902.aspx
No installation required.
Simply unzip Autoruns.zip file, and double click on autoruns.exe file to run the program.
Click Options, then Hide Microsoft Entries.
Click File, then Refresh.
Go File>Export As, and save AutoRuns.txt file to know location.
Attach AutoRuns.txt file to your next reply.
  • 0

#9
rshaffer61

rshaffer61

    Moderator

  • Moderator
  • 34,037 posts
:) Broni :)
  • 0

#10
MarkyMark890

MarkyMark890

    Member

  • Member
  • PipPip
  • 29 posts
Ok here it is...Hope it is what you want...
Thanks again for the help.

MarkyMark The Bartender
  • 0
<

Advertisement


#11
MarkyMark890

MarkyMark890

    Member

  • Member
  • PipPip
  • 29 posts
How do I know if it is Attac???? I up loaded it??
  • 0

#12
Broni

Broni

    Kraków my love :)

  • Member
  • PipPipPipPipPipPipPipPip
  • 12,300 posts
Nothing is attached.
  • 0

#13
Broni

Broni

    Kraków my love :)

  • Member
  • PipPipPipPipPipPipPipPip
  • 12,300 posts
To attach a file, do the following:

  • Click Add Reply
  • Under the reply panel is the Attachments Panel
  • Browse for the attachment file you want to upload, then click the green Upload button
  • Once it has uploaded, click the Manage Current Attachments drop down box
  • Click on Posted Image to insert the attachment into your post

  • 0

#14
MarkyMark890

MarkyMark890

    Member

  • Member
  • PipPip
  • 29 posts
Upload successful and is available from the 'Manage Current Attachments' menuAttached File  AutoRuns.txt   23.15KB   1739 downloadsAttached File  AutoRuns.txt   23.15KB   1739 downloads
  • 0

#15
MarkyMark890

MarkyMark890

    Member

  • Member
  • PipPip
  • 29 posts
Got it thanks a tom...

MarkyMark
  • 0

Advertisement



0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

featured