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the older version of bonjour cannot be removed. contact your technical


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#1
MarkyMark890

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Ok I got a new IPhone and tryed to load music on it from I Tunes and it said it needed itunes 8.2 and I had 8.0 so I tryed to up date Itunes and got this message (the older version of bonjour cannot be removed. contact your technical support group) so I look around and try to remove BonJour and and I did but still got the message so I got a hold of itunes they tell me to uninstalle and reinstale so it took forever to back up my itunes and uninstalled I go to reinstalle same message (the older version of bonjour cannot be removed. contact your technical support group) now I have no I tunes my computer is running real real slow and I dont know what to do can you help?

MarkyMark
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#2
rshaffer61

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Try this:

Go to Start then to Run
Type the following commands and click eneter after each.
PROGRAMFILES\Bonjour\mDNSResponder.exe -remove
regsvr32 /u PROGRAMFILES\Bonjour\mdnsNSP.dll

Now restart and you can safely delete the Bonjour folder without errors.

If the above does not work or you get a error then type it this way

“%PROGRAMFILES%\Bonjour\mDNSResponder.exe” -remove
regsvr32 /u “%PROGRAMFILES%\Bonjour\mdnsNSP.dll”

Let me know iof this works for you

After you restart, you can safely delete the Bonjour folder without errors.
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#3
MarkyMark890

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when I type them in to run it says that they are not found.

Thanks for your help
MarkyMark
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#4
rshaffer61

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Download Revo Uninstaller
Run the program and when it starts look for any entries of the bonjour.
If found highlight and uninstall
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#5
MarkyMark890

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None in there no BonJour in there...
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#6
rshaffer61

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1. Go to Start > Run > type the command below and hit OK.
“%PROGRAMFILES%\Bonjour\mDNSResponder.exe” -remove
2. Navigate to C:\Program Files\Bonjour
3. Rename the mdnsNSP.dll file in that folder to mdnsNSP.old
4. Restart your computer
5. Delete the Program Files\Bonjour folder


This is just a little different command. I found this while researching your issue.
Copy and paste the command as it needs to be exact.

Edited by rshaffer61, 11 July 2009 - 02:17 PM.

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#7
MarkyMark890

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Ther is no folder or program name that it looks like there is no bonjour on the computer I did a search.
Mark
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#8
Broni

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Download Autoruns for Windows: http://technet.micro...s/bb963902.aspx
No installation required.
Simply unzip Autoruns.zip file, and double click on autoruns.exe file to run the program.
Click Options, then Hide Microsoft Entries.
Click File, then Refresh.
Go File>Export As, and save AutoRuns.txt file to know location.
Attach AutoRuns.txt file to your next reply.
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#9
rshaffer61

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:) Broni :)
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#10
MarkyMark890

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Ok here it is...Hope it is what you want...
Thanks again for the help.

MarkyMark The Bartender
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#11
MarkyMark890

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How do I know if it is Attac???? I up loaded it??
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#12
Broni

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Nothing is attached.
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#13
Broni

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To attach a file, do the following:

  • Click Add Reply
  • Under the reply panel is the Attachments Panel
  • Browse for the attachment file you want to upload, then click the green Upload button
  • Once it has uploaded, click the Manage Current Attachments drop down box
  • Click on Posted Image to insert the attachment into your post

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#14
MarkyMark890

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Upload successful and is available from the 'Manage Current Attachments' menuAttached File  AutoRuns.txt   23.15KB   1707 downloadsAttached File  AutoRuns.txt   23.15KB   1707 downloads
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#15
MarkyMark890

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Got it thanks a tom...

MarkyMark
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