[diabillic]

Get the spyware removed from your machine. Then run the following from a command line:

regsvr32 C:\Windows\system32\msxml3.dll

Okay. I did this and it says this succeeded.

Now try to open event viewer.

[Advertisements]

I tried and still no dice.

After running sfc /scannow and chkdsk quite a few times, and seeing many many "bad blocks" listed, I'm going to err on the side of caution and recommend the laptop owner replace her hard drive.

I followed rshaffer61's advice and followed the "How to Remove Malware" thread so the [bleep] thing is clean as a whistle, it just may be time to replace the thing.

Thank both of you for your help.

[LavCea]

I tried and still no dice.

After running sfc /scannow and chkdsk quite a few times, and seeing many many "bad blocks" listed, I'm going to err on the side of caution and recommend the laptop owner replace her hard drive.

I followed rshaffer61's advice and followed the "How to Remove Malware" thread so the [bleep] thing is clean as a whistle, it just may be time to replace the thing.

Thank both of you for your help.

[rshaffer61]

With that many bad blocks the HD should be replaced.
If the client has no recovery cd then have them contact the manufacturer of the laptop and usually for a small fee they will send one.