[bballallstar]

when i updated to itunes 7, i couldnt connect to the itunes store. now with 8.2 it still doesnt connect. it worked with itunes 6 but not anything higher. it says itunes could not connect to the itunes store the network connection was refused. I have windows xp and windows firewall with itunes on the exception list. I ran the diagnostic test and it gave me this Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
MICRO-STAR INTERNATIONAL CO., LTD MS-7142
iTunes 8.2.0.23
QuickTime 7.6.2
FairPlay 1.4.10
iPod Updater Library 8.1d19
CD Driver 2.1.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.5.1.3
Apple Mobile Device Driver 1.43.0.0
Bonjour 1.0.6.2 (118.5)

iTunes Serial Number 41B5E03C3972E457

Current user is an administrator.
The current local date and time is 2009-07-14 02:13:19.
iTunes is not running in safe mode.

Video Display Information

VIA/S3G UniChrome Pro IGP


**** External Plug-ins Information ****

No external plug-ins installed.

**** Network Connectivity Tests ****

Network Adapter Information

Adapter Name: {63E3FDAC-B72D-42BD-AE72-C10C024930C7}
Description: WPN311 RangeMax™ Wireless PCI Adapter - Packet Scheduler Miniport
IP Address: 192.168.1.4
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Tue Jul 14 01:57:47 2009

Lease Expires: Wed Jul 15 01:57:47 2009

DNS Servers: 192.168.1.1
192.168.1.1

Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled

Firewall Information

Windows Firewall is on.
iTunes is enabled in Windows Firewall.

Connection attempt to Apple web site was unsuccessful.
The network connection was refused.
Connection attempt to iTunes Store was unsuccessful.
The network connection was refused.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection was refused.
Secure connection attempt to iPhone activation server unsuccessful.
The network connection was refused.
Last successful store access was 2009-05-25 12:17:31.