Can only connect to Google on new Laptop
Started by
darcylou
, Jul 14 2009 02:45 PM
#1
Posted 14 July 2009 - 02:45 PM
#2
Posted 17 July 2009 - 08:05 AM
Hello darcylou. My name is Untalented and I will help you with this matter. Please do the following for me:
Step 1 - Determine your Default Gateway and DNS Addresses:
Step 1 - Determine your Default Gateway and DNS Addresses:
- Select Start
- Click Run
- Type cmd and click Ok
- In the new command prompt window, please type the following commands:
- ipconfig /all
- Make note of the Default Gateway and DNS Servers
- Please type in the following commands into the cmd prompt:
*Note: each ping will take approximately 10 seconds to complete; wait for the command prompt to return before you type the next one. Also, the single '>' and double '>>' are intentional; please type the commands exactly as they appear*- ipconfig /all > C:\results.txt
- route print >> C:\results.txt
- ping 127.0.0.1 >> C:\results.txt
- ping DefaultGateway >> C:\results.txt
- ping DNSServer1 >> C:\results.txt
- ping DNSServer2 >> C:\results.txt
- ping google.com >> C:\results.txt
- ping 209.85.171.100 >> C:\results.txt
- ping slashdot.org >> C:\results.txt
- ping 216.34.181.45 >> C:\results.txt
- Once the above commands have completed, navigate to your C: drive and open the text file results.txt -- please copy/paste the contents of this file into your next response.
#3
Posted 18 July 2009 - 03:09 AM
I fixed the problem. thank you though!
#4
Posted 19 July 2009 - 08:15 PM
Okay great.
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