Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

logon logoff loop - cant find fix


  • Please log in to reply

#1
teccmo

teccmo

    New Member

  • Member
  • Pip
  • 4 posts
To anyone who cares...thanks in advance,

I'm trying to fix my brother-in-laws' computer and all I know is that he is stuck at the logon screen of windows xp (home edition).. I have an xp pro install cd and have tried the fix that i found for blazefind on the net but it did not work. Now it freezes with at the backround and doesn't log out again, that i can undo. An error comes up at the logon screen saying theres a reference error involving svchost, but I don't know what that entails. Can anyone help me? He said he remembers having mcafee virus scanner find a file that was deleted before it crashed, but it was a while ago and he can't really remember.
  • 0

Advertisements


#2
Broni

Broni

    Kraków my love :)

  • Member
  • PipPipPipPipPipPipPipPip
  • 12,300 posts
We will have to create a small 'fix CD' to solve this problem.
Please download RC.ISO and save it somewhere you can find it.
Also download MagicISO and install it.

Start MagicISO. You should see a window informing you about the full version of MagicISO.
In the bottom right select Try It! and the program will open.
Click on File and then on Open and navigate to the RC.ISO file you downloaded. Select it, and click Open.

First, we'll need to add a clean version of userinit.exe to the current RC.ISO
  • In the upper right pane, double click on the i386 folder.
  • Right click in the upper right pane and select Add Files...
  • Navigate to C:\Windows\System32 and select userinit.exe
  • Then click Open to add userinit.exe to the CD image.
  • Click File and select Save As...
  • Name the file RCplus and save it somewhere you can find it.
Next, we'll need to burn the newly created image to a disk that we can use to fix the problem.
  • Put a blank CD-R disk in your CD burner and close the tray. If an AutoPlay window opens, close it.
  • Click on Tools and select Burn CD/DVD with ISO.... A window will appear.
  • Click on the little folder to the right of CD/DVD Image File then navigate to the newly created RCplus.iso Image file and click Open.
  • In the CD/DVD Writing Speed drop-down menu choose the 8X setting.
  • Under Format make sure that Mode 1 is selected.
  • And finally, click on the Burn it! button to burn RCplus.iso to disk.
Once the disk is burned, put it in the machine you want to fix and restart it.
Boot to the CD just as you would with a Windows XP disk.
At the Welcome to Setup screen, press R to enter the Recovery Console.
Choose the installation to be repaired by number (usually 1) and press Enter.
When you are asked for the Administrator password, enter the password or leave it blank (default) and press Enter.

At the C:\Windows> prompt, type the following commands pressing Enter after each one. Note: Watch the spaces.
D:
cd i386
copy userinit.exe c:\windows\system32
exit
After putting in the third command, you should receive the message 1 file copied which will indicate that the operation succeeded.
Now take out the CD and reboot your computer to normal mode. Try to log in and it should let you back in.
  • 0

#3
teccmo

teccmo

    New Member

  • Topic Starter
  • Member
  • Pip
  • 4 posts
Would there be any difference between this and expanding userinit to the windows/system32 directory? I have a windows xp pro install disk. I tried "expand d:\i386\userinit.ex_ c:\windows\system32\userinit.exe and all it did was freeze the backround screen after trying to log in, so i undid that step and deleted it. I will try this but I haven't yet, just want to know if I've effectively done it already.


Ok, i tried this step and once i click on a profile to load at the logon screen it takes me to the backround, no icons load, and an error occurs with svchost, 0x000000xc (something like that) referenced memory that "could not be read" .. it freezes there but the hard drive still works on something for a minute, but nothing shows up. I also tried bootfix yesterday, and tried the 8 commands in RC that i found here on a sticky....to no avail.

Edited by teccmo, 15 July 2009 - 06:44 AM.

  • 0

#4
teccmo

teccmo

    New Member

  • Topic Starter
  • Member
  • Pip
  • 4 posts
I tried this suggestion, it didn't work.
  • 0

#5
Broni

Broni

    Kraków my love :)

  • Member
  • PipPipPipPipPipPipPipPip
  • 12,300 posts
If you have more than one RAM module installed, try starting computer with one RAM stick at a time.
NOTE Keep in mind, the manual check listed above is always superior to the software check, listed below.
If you have only one RAM stick installed...
...run memtest: http://www.techspot....topic62524.html
  • 0

#6
teccmo

teccmo

    New Member

  • Topic Starter
  • Member
  • Pip
  • 4 posts
I ran windows vista recovery disk (even though its xp) and a specially designed antispyware program i found at a website called thinking in pixels. (sorry not trying to plug it but it got me back into the desktop) .... I can see now that the comp is loaded with spyware/viruses.... I have a hijackthis log if you'd like me to post it... I'm currently running windows malicious software removal, then I'm going to scan with superantispyware and then malware's antimalwarebytes. I'll let you know what happens, this thing is LOOOADED with infections.
  • 0

#7
Broni

Broni

    Kraków my love :)

  • Member
  • PipPipPipPipPipPipPipPip
  • 12,300 posts
Ha!

I suggest that you start a new topic in the Malware Removal and Spyware Removal area.

Before you start a new topic click on this link --> Malware and Spyware Cleaning Guide, Please read before starting a new topic. This will give you a few preparations to make, as well as instruction for posting your OTListIt2 log.

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP