[dmartinez04]

Lately my internet browser has been having some problems. It sometimes doesn't load most of the page or sometime doesn't keep loading at all because it says it can't find the server. At other times when it is working, it sometimes stops responding constantly and I have to wait it out only to have it happen again. Just a little bit ago, it stopped responding and then my computer shutdown. When it restarted it started showing what looked like a command prompt that said something about the Fast Ethernet Network Adaptor I think and then showed media test failed. After restarting a few times I was finally able to get back on. I've had similar problems recently whether I use Internet Explorer or Apple Safari for Windows. I don't know if this is a browser problem or something else.

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said something about the Fast Ethernet Network Adaptor

Reinstall its driver.

[Broni]

said something about the Fast Ethernet Network Adaptor

Reinstall its driver.

[dmartinez04]

Well I did it but it still had the same problems so I also reinstalled the driver for the wireless network adapter but nothing has changed. It constantly stops responding when I'm surfing the web and then I either have to wait it out or sometimes I have to restart it or it'll shutdown by itself.

[Broni]

Is this laptop, or desktop?

[dmartinez04]

It is a laptop so I really only use the wireless adaptor at the moment.

[Broni]

1. Click Start>Run (Start>"Start search" in Vista).

2. Type in (or copy and paste):

cmd /c ping google.com>%temp%\$.$&notepad %temp%\$.$

and press Enter.

3. Notepad will open.

4. Copy all text in Notepad ([Ctrl-A], then [Ctrl-C]), and then post it (paste = [Ctrl-V]) in your next reply.

[dmartinez04]

Ok here it is:



Pinging google.com [74.125.127.100] with 32 bytes of data:

Reply from 74.125.127.100: bytes=32 time=60ms TTL=47

Reply from 74.125.127.100: bytes=32 time=70ms TTL=47

Reply from 74.125.127.100: bytes=32 time=60ms TTL=47

Reply from 74.125.127.100: bytes=32 time=65ms TTL=47



Ping statistics for 74.125.127.100:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 60ms, Maximum = 70ms, Average = 63ms

[Broni]

So, your connection is perfect.

I suggest you go to the Malware Forum and run all the steps located in the START HERE. These self-help tools will help you clean up 70% of problems on your own. If you are still having problems after doing the steps, then please post a OTListIt2 log in THAT forum. If you are unable to run and/or post a OTListIt2 log, then post that in your initial post in the topic you create in that forum.

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).

[dmartinez04]

Well I already posted this in the Malware section and after going through all the steps they said I had no Malware so they told me to post on here. I don't know what the problem is since it only happens when I'm online that it either doesn't load the entire page or it stops responding constantly.

[Broni]

Did you try Firefox?

Please, post some computer info:
- processor type, amount of RAM (hold Windows logo key, hit Pause/Break key)
- hard drive size/free space (open "My Computer", right click on hard drive letter, click "Properties")
- installed security programs (antivirus, firewall)

[dmartinez04]

No I didn't try firefox. I did get Safari for Windows and that one doesn't seem to freeze all the time like Internet Explorer.

Intel® Celeron® CPU 540 @ 1.86 GHz and 2.00 GB of RAM
Hard Drive space: 110 GB and Free Space: 62.4 GB
As for Anti-Virus software, I have AVG Free 8.5.

I first posted it in the Operating Systems section and then was told to try Malware, and now I'm on here.

[Broni]

What IE version is it?

[dmartinez04]

8.0.6001

[Broni]

I strongly suggest, you go back to IE7. Switching to Firefox would be even better option.

[dmartinez04]

I'll try and do that, thanks anyways for all the help.