Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Dead USB ports?


  • Please log in to reply

#1
Mae-Chan

Mae-Chan

    New Member

  • Member
  • Pip
  • 5 posts
So I have a computer that runs on Windows XP and am a literal computer dummy. I have a printer that has to plug into a USB port to communicate with my computer in order to print anything. Well here in lies the problem- no matter what I plug into a USB.. :) ....nothing happens! It's like my computer doesn't even know I did anything. I've tried i-Pods, cell phones, cameras and nothing connects. SO, How do i fix this problem? :)

  • 0

Advertisements


#2
SRX660

SRX660

    motto - Just get-er-done

  • Technician
  • 4,345 posts
For this problem you will probably need to download that motherboard drivers. Since you did not identify your computer we will need this information to help you find the drivers. Please tell us what model and make of computer you have. It would also be nice if you could look inside the computer at the motherboard and see if you could identify what the motherboard model it is.

SRX660
  • 0

#3
Mae-Chan

Mae-Chan

    New Member

  • Topic Starter
  • Member
  • Pip
  • 5 posts
Alrighty then, my computer specs are: it's a HP Compaq Presario AMD Sempron Processor
3400+
994 MHz, 448 MB of RAM
it's from 2002.
If that isn't the info you are looking for then please speak again as if I were a 5 year old. OH- and motherboards...drivers...no idea what that is/looks like so you'll need alot of patience with me.
  • 0

#4
123Runner

123Runner

    Member 4k

  • Member
  • PipPipPipPipPipPipPip
  • 4,307 posts
Assuming XP....
Go to start
Go to run...
Type in devmgmt.msc and hit enter

Are there any ? or ! in the devices?
  • 0

#5
Mae-Chan

Mae-Chan

    New Member

  • Topic Starter
  • Member
  • Pip
  • 5 posts
No, there are not any ! or ?
  • 0

#6
rshaffer61

rshaffer61

    Moderator

  • Moderator
  • 34,114 posts

Alrighty then, my computer specs are: it's a HP Compaq Presario AMD Sempron Processor
3400+
994 MHz, 448 MB of RAM
it's from 2002.
If that isn't the info you are looking for then please speak again as if I were a 5 year old. OH- and motherboards...drivers...no idea what that is/looks like so you'll need alot of patience with me.


There should be a Model number after the presario. If not then do the following.


Download SIW from HERE and get the Standalone English version
It will install itself and when finished
Then Click on SIW Icon to run program
On the left side click on the Motherboard directory and then on the right, copy and paste the information in your next reply
  • 0

#7
Mae-Chan

Mae-Chan

    New Member

  • Topic Starter
  • Member
  • Pip
  • 5 posts
Property Value
Manufacturer MSI
Model AMETHYST-M
Version 1.0
Serial Number

North Bridge ATI Xpress 200 (RS480) Revision 10
South Bridge ATI SB400 Revision 10

CPU AMD Sempron™ Processor 3400+
Cpu Socket Socket 939

System Slots 3 PCI

Memory Summary
Maximum Capacity 2048 MBytes
Maximum Memory Module Size 4096 MBytes
Memory Slots 4
Error Correction None

Warning! Accuracy of DMI data cannot be guaranteed
  • 0

#8
rshaffer61

rshaffer61

    Moderator

  • Moderator
  • 34,114 posts
We still need the model number of the Presario.
Something like this...Presario Media Center SR2050NX
It should be located on the Front, Side or Back of the system.
If you have the little sticker on the top right side(looking from the front of the system) there might even be a model number on it.
This will help us get the correct MOBO drivers for you.
The AMETHUST-M MOBO was included in several models.

Edited by rshaffer61, 20 July 2009 - 03:30 PM.

  • 0

#9
SRX660

SRX660

    motto - Just get-er-done

  • Technician
  • 4,345 posts
You might try using this webpage to help find the correct drivers you need.

http://h10025.www1.h...n...lc=en&cc=us

To identify your motherboard use this H-P site.

http://h10025.www1.h...n...=en&dlc=en#

More than Likely these are your motherboard drivers, but check with the above website to make sure.

http://h20000.www2.h...SeriesId=457124

SRX660

Edited by SRX660, 20 July 2009 - 04:59 PM.

  • 0

#10
Mae-Chan

Mae-Chan

    New Member

  • Topic Starter
  • Member
  • Pip
  • 5 posts
SR1620NX
  • 0

#11
SRX660

SRX660

    motto - Just get-er-done

  • Technician
  • 4,345 posts
This is the chipset drivers for your computer. Included in the drivers there should be USB drivers. If this does not fix the problem with the USB then more than likely the connection to the motherboard is bad. If this is the problem a USB PCI card would be the cheapest method to fix this.

Chipset drivers

http://h10025.www1.h...r...228&lang=en

You might download the XP SP3 utility from the website if you are going to install SP3.

SRX660
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP