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serious reboot problem!


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#1
lovely1

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One day I went to my computer and tried to start it, but I am unable to even get to my desktop..windows will nt start up, I'm at a loss, I've been told to start it in Safemode by holding f2 or f8, but this does not work my mouse and keyboard don't seem to be working, what can I do? :)
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#2
makai

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You don't "hold" f2 or f8... you "tap" the key contiuously right after you see the bios screen show up... and it's the F8 key you should be tapping.
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#3
happyrock

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Hi lovely1 ...welcome to Geeks To Go... :)
do as makai advised...if you select safe mode with networking you should be able to connect to the internet...let us know how it goes...
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#4
lovely1

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Ok, I'm going home to try the "tapping" of the f8 key..bios screen?.not sure my computer is getting that far!..I'm stuck on a multi color box which advises the monitor is working and so forth,and the hard drive seems to be running high..nosiy..Thanks Guys! :)
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#5
makai

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The Bios screen information is what you normally see when you first boot a computer up. It looks like the computer is running through a menu and the display is black with white words scrolling up the screen.

If you're only seeing the monitor indication your mention, you may have a more serious problem and you may not see the bios info. Try what has been advised first and if that doesn't work, let us know.

makai
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#6
lovely1

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Well I disconnected and reconnected everything and changed monitors, for some reason it helped because now windows is up and running, but I can't get on the internet!, I receive a message stating the port is already in use by another program and asks me to go to the task manager to close all programs except systray and explorer, most of the programs have this I'm confused! :)
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#7
happyrock

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TCP/IP stack repair options for use with Windows XP with SP2.

For these commands click on Start.... Run..... type in...CMD ....click OK..to open a command prompt box

Reset WINSOCK entries to installation defaults...type in ... netsh winsock reset catalog .... press ...enter

Reset TCP/IP stack to installation defaults...type in...... netsh int ip reset reset.log ... press ...enter
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