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I am unable to run any malware tools

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I am having huge problems with my internet connection which keeps crashing if I can even get it to start up.
I did try to run the malware tools suggested and was successful the first time i tried but did not keep the logs - sorry! there has been no improvement in the system, which is getting slower and crashing more often. I have tried to run the tools again but this freezes after 6 minutes and I need to shut the computer down to restart.
I a currently working from another computer while still trying to get my own to work.
Any help would be great.
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