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help i dont know anything about computers


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#1
buddy85

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please help me i know nothing about this stuff. i have some thing telling me that i have 37 infected files and when i click on it it wants me to buy something. i have read some of the posts but do not know how to fix it even with reading them. :)
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#2
Broni

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    Kraków my love :)

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I suggest that you start a new topic in the Malware Removal and Spyware Removal area.

Before you start a new topic click on this link --> Malware and Spyware Cleaning Guide, Please read before starting a new topic. This will give you a few preparations to make, as well as instruction for posting your OTListIt2 log.

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).
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#3
buddy85

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thank you it fixed the security thing but still have the google redirect problem :)
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#4
Broni

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    Kraków my love :)

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Please, re-read my previous reply.
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#5
buddy85

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removed log
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#6
rshaffer61

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The log file is not used in this forum.
If you suspect a infection then:

I suggest you go to the Malware Removal and Spyware Removal Forum and run all the steps located in the START HERE. These self-help tools will help you clean up 70% of problems on your own. If you are still having problems after doing the steps, then please post the reguested logs in THAT forum. If you are unable to run any of the tools then start a new topic in the malware forum and put this in the subject line...I am unable to run any malware tools

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).

Add a link to this topic so that malware tech can see what steps have been taken here
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#7
buddy85

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i did do a malware removal thing 2 days ago and i helped one problem but not the google thing. i have lots of virus programs like the otl thing and that stuff but it didnt help my google thing
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#8
buddy85

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removed log
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#9
Broni

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    Kraków my love :)

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Please, how many times, you have to be told:

you start a new topic in the Malware Removal and Spyware Removal area.


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#10
buddy85

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sorry dont know how to work this forum stuff
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#11
Broni

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    Kraków my love :)

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I suggest that you start a new topic in the Malware Removal and Spyware Removal area.

Before you start a new topic click on this link --> Malware and Spyware Cleaning Guide, Please read before starting a new topic. This will give you a few preparations to make, as well as instruction for posting your OTListIt2 log.

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).
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#12
buddy85

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i posted or what ever it is called in the malware section with my otl log
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#13
Broni

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    Kraków my love :)

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Good, and stay there, please.
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