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Problem opening the computer


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#1
indis

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Hi,
First of all, thanks for your amazing work which helps so many people..
My problem occurs when I switch on my computer, as it begins to write so many lines, with the same sentence although the numbers change. It was written in french, as it's a french computer, but if I translate it, it would be something as:
Insertion of an entry of index with ID...(lots of differents numbers)into the index $SII...(lots of numbers!)of file 9.
It lasted a while and then opened normally but still, I wonder what happened..
It there something I have to check, could my computer could be infected?
Thanks for your help!
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#2
BMTHmisfit

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Hi,
When did this start happening? Did the lines always write during the boot up?
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#3
indis

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hI BMTHmisfit
Thanks for your answer. Well, it just happened once yesturday and did not make it again. Is everything all right then ? After, I run spyhunter and it finds a trojan generic. I drope the infected file. I don't know if there was a relation with what happened..
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#4
BMTHmisfit

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Hi,
Please reply back if it happens again, maybe the Trojan changed something within the boot sector, but seeing as you have removed it, that screen shouldn't pop up again.


Anymore problems reply back and we will help :)
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#5
indis

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Ok, thanks, I will do that and write back if I have any problem..
Regards
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#6
rshaffer61

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Your system was booting into safe mode. The lines you describe are the drivers that seem to be loading.
Since this started with a infection


I suggest you go to the Malware Removal and Spyware Removal Forum and run all the steps located in the START HERE. These self-help tools will help you clean up 70% of problems on your own. If you are still having problems after doing the steps, then please post the reguested logs in THAT forum. If you are unable to run any of the tools then start a new topic in the malware forum and put this in the subject line...I am unable to run any malware tools

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).
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#7
indis

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Ok, thanks a lot ! I'm going to read and do all that, and write back if I meet any problem.
Merci !
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#8
indis

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removed logs
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#9
rshaffer61

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This is not the forum for the logs.
Please edit your post and take out the logs.
You need to start a new topic in the Malware forum and include the logs in that topic.
The techs there have been specially trained to deal with malware.
We can only assist with technical and software issues in this forum.
Please reread post #6 as i have included step by step instructions for the posting of the logs in the correct forum.
Thank you and we will continue to monitor this topic for your return after your system has been declared healthy again.
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#10
Michka

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Ha, sorry, I understood that THAT forum was this one.. Sorry again, my english get confused sometimes..
Anyway I post my question about the microgaming malware i have on the right forum now, 1 hour ago but no answer to my topic, maybe it's not a very important one..
Thanks for answering me
Have a nice day
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#11
rshaffer61

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Malware Techs are very busy. They have the busiest forum on GTG. They are specialists and most will handle several issues at one time. Have some patience and they will get to you. Please do not BUMP also known as replying to your topic as this will make them believe that someone else is assisting.
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