Can anyone help with my problem. A site called www.quicknavigate.com has taken over my IE homepage. I have tried many of the suggestions from your website but so far no luck . i have run hijack this and below is a copy of its report. If anyone can help me out I would be very grateful - I have lots of reports to write and really need my computer to work
here is he log
Logfile of HijackThis v1.99.1
Scan saved at 14:44:22, on 12/05/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\spoolsv.exe
D:\WINDOWS\Explorer.EXE
D:\Program Files\AVPersonal\AVWUPSRV.EXE
D:\WINDOWS\System32\CTsvcCDA.EXE
D:\WINDOWS\System32\gearsec.exe
D:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\System32\shnlog.exe
D:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
D:\Program Files\QuickTime\qttask.exe
D:\Program Files\iTunes\iTunesHelper.exe
D:\Program Files\Common Files\Real\Update_OB\realsched.exe
D:\Program Files\Common Files\Adaptec Shared\CreateCD\CreateCD50.exe
D:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
D:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
D:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-gb\msnappau.exe
D:\Program Files\iPod\bin\iPodService.exe
D:\WINDOWS\System32\ctfmon.exe
D:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
D:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
D:\WINDOWS\System32\intmon.exe
D:\WINDOWS\System32\wuauclt.exe
D:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
D:\Program Files\Google\Google Desktop Search\GoogleDesktopDisplay.exe
D:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe
D:\WINDOWS\system32\NOTEPAD.EXE
D:\Program Files\Mozilla Firefox\firefox.exe
D:\Documents and Settings\Nick\Local Settings\Temp\Temporary Directory 2 for hijackthis.zip\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.quicknavi...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.quicknavigate.com/bar.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.quicknavi...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.quicknavi...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.quicknavi...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.quicknavi...earch.php?qq=%1
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.quicknavigate.com/
O2 - BHO: (no name) - {FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFF} - D:\WINDOWS\System32\hpD03.tmp
O3 - Toolbar: REALBAR - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - D:\PROGRA~1\COMMON~1\Real\Toolbar\realbar.dll (file missing)
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - D:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-gb\msntb.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - D:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - D:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "D:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] D:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [TkBellExe] "D:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [CreateCD50] "D:\Program Files\Common Files\Adaptec Shared\CreateCD\CreateCD50.exe" -r
O4 - HKLM\..\Run: [AdaptecDirectCD] "D:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] D:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [msnappau] "D:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-gb\msnappau.exe"
O4 - HKLM\..\Run: [Easy-PrintToolBox] D:\Program Files\Canon\Easy-PrintToolBox\BJPSMAIN.EXE /logon
O4 - HKCU\..\Run: [ctfmon.exe] D:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Creative Detector] D:\Program Files\Creative\MediaSource\Detector\CTDetect.exe /R
O4 - HKCU\..\Run: [Google Desktop Search] "D:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - Startup: Konfabulator.lnk = D:\Program Files\Pixoria\Konfabulator\Konfabulator.exe
O4 - Startup: LimeWire On Startup.lnk = D:\Program Files\LimeWire\LimeWire.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = D:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = D:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://D:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://D:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://D:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://D:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Microsoft AntiSpyware helper - {8514258A-8D3B-4EFA-9C6F-48E142C9632B} - D:\WINDOWS\System32\wldr.dll (file missing)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {8514258A-8D3B-4EFA-9C6F-48E142C9632B} - D:\WINDOWS\System32\wldr.dll (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: Microsoft AntiSpyware helper - {8514258A-8D3B-4EFA-9C6F-48E142C9632B} - D:\WINDOWS\System32\wldr.dll (file missing) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {8514258A-8D3B-4EFA-9C6F-48E142C9632B} - D:\WINDOWS\System32\wldr.dll (file missing) (HKCU)
O14 - IERESET.INF: START_PAGE_URL=http://www.wanadoo.co.uk/
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg...l_v1-0-3-18.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pdownloader.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.app.../ITDetector.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{384650A9-628A-4627-BFC6-7E71A4590C0B}: NameServer = 62.241.162.200 158.43.240.3
O23 - Service: AntiVir Update (AVWUpSrv) - H+BEDV Datentechnik GmbH, Germany - D:\Program Files\AVPersonal\AVWUPSRV.EXE
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - D:\WINDOWS\System32\CTsvcCDA.EXE
O23 - Service: Gear Security Service (GEARSecurity) - GEAR Software - D:\WINDOWS\System32\gearsec.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - D:\Program Files\iPod\bin\iPodService.exe
hopefully
NT