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windows did not start successfully...following file is missing or corr


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#16
xxdoniellexx

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when i reached the turns of agreement screen i dont have a mouse, and no way to click i except... what should i do now
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#17
happyrock

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plug in a mouse...either a PS/2 style or a USB style....
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#18
xxdoniellexx

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i have a mouse plugged into the back of the computer, where it says a mouse is suppose to go(the little picture f a mouse)..Im pretty sure that the only mouse that i have...what is a ps/2?.. is it possible that the mouse isn't installed cuz windows is down

Edited by xxdoniellexx, 22 July 2009 - 10:06 AM.

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#19
xxdoniellexx

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its plugged into the mouse spot
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#20
happyrock

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the recovery console cd will have the necessary drivers for the mouse to work...borrow a different mouse to try...

Edited by happyrock, 22 July 2009 - 09:21 AM.

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#21
rshaffer61

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On the TOA screen don't you just click F8 to accept Happyrock?
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#22
edge2022

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Read through this tutorial: http://seagate.custk...sp?DocId=201271
If your mouse won't work, you can't use the graphical based version of Seatools. You will need to borrow a mouse.

From here: http://www.seagate.c...ols/seatooldreg
Download the ISO-CD ROM EN Text v.1.10 file. Then burn it to a disc using BurnCDCC.
Boot up your computer with the CD and follow this tutorial: http://seagate.custk...sp?DocId=201271
To run a long diagnostic.
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#23
xxdoniellexx

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I actuallt burned the text and graphical versions...the text version did not work at all it just went to a white acreen with a little yellow dash at the top...it is the graphical cd that the mouse isnt working on...let me make sure that I understand...Is it just my mouse that isnt working, if i plug another one into that spot should it work?...or do I need to be plugging it in a different spot or a different type of mouse?
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#24
xxdoniellexx

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ok...I plugged in two different usb Mouses that I know work, they have the lights on them, the lights come on but they do not work still...I also tryed f8 and enter and e since that underlined in the accept i thought maybe that would work...nothing seems to want to work...??? :) :)
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#25
rshaffer61

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PS2 mouse is a little round connection usually color coded for KB and Mouse connection.
Below is a picture to show them.
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#26
xxdoniellexx

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I just noticed that before it goes to the white screen...on the black screen it says copying files to RAM drive C...unzipped files in ram...cute mouse v.2.1 freedos....error:device not found.....exact words might be a little off..its only on for a couple seconds.. then to the white terms of agreement page
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#27
xxdoniellexx

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neither the ps/2 nor usb will work...also, i tryed a couple different usb spots, none of them worked, the lights on the mouse did come on but no response on the screen
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#28
xxdoniellexx

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ok...when i unplugged the mouse and put the text cd in it started up and i had the option to click y to agree to the terms of agreement...i choose L for the long test...and its scanning now...i will let you know what it says as soon as it completes..

Edited by xxdoniellexx, 22 July 2009 - 11:54 AM.

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#29
rshaffer61

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OK thanks for the update.
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#30
xxdoniellexx

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quick note...i dont know if it matters but in the info about the drive it says that this drive is security freeze locked...?
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