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Google Installer Encountered Problem/Comp Freezing [Solved]


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#1
Tiny164

Tiny164

    Member

  • Member
  • PipPip
  • 23 posts
Hey! I know for a fact I have spyware/adware.
I went to Microsoft, who didn't do much, but were able to let me start up my computer in Normal Mode, before I was not able.
I can't run MalwareBytes, SpybotSD, or any other program. I've tried renaming but that didn't help.
Every so often I get a "Google Installer has encountered a problem"
I uninstalled Google Chrome to see if that helped, but it didn't.
It also won't let me download anything.
Also, I click on a site that i've searched in google, and a random pop up comes up.
Thank you so much for any help you can give me. I have provided my HjackThis log.



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:01:32, on 2009-07-21
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16850)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\AGI\common\win32\PythonService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Internet Explorer\Iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,First Home Page = http://go.microsoft....k/?LinkId=54843
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft....k/?LinkId=74005
R3 - URLSearchHook: AGSearchHook Class - {0BC6E3FA-78EF-4886-842C-5A1258C4455A} - C:\Program Files\AGI\common\agcutils.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Spybot - Search & Destroy\SDHelper.dll
O16 - DPF: {01111F00-3E00-11D2-8470-0060089874ED} - http://supportsoft.a...ad/tgctlins.cab
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebo...toUploader5.cab
O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zon...kr.cab56986.cab
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace....ploader1006.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onec...lscbase1140.cab
O16 - DPF: {639658F3-B141-4D6B-B936-226F75A5EAC3} (CPlayFirstDinerDash2Control Object) - http://www.shockwave...h2.1.0.0.53.cab
O16 - DPF: {72C9EA8F-8965-40C2-ABAD-D460A5815F86} (hostCntrlIE Class) - http://host-d.oddcas...ostClientIE.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zon...nt.cab56907.cab
O16 - DPF: {F8C5C0F1-D884-43EB-A5A0-9E1C4A102FA8} (GoPetsWeb Control) - https://secure.gopet...v/GoPetsWeb.cab
O23 - Service: AG Windows Service (AGWinService) - Unknown owner - C:\Program Files\AGI\common\win32\PythonService.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Google Update Service (gupdate1c98f0e22051aa6) (gupdate1c98f0e22051aa6) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

--
End of file - 7229 bytes

Edited by Tiny164, 21 July 2009 - 10:03 AM.

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#2
Rorschach112

Rorschach112

    Ralphie

  • Retired Staff
  • 47,710 posts
hi

Please download ComboFix from Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved and renamed following this process directly to your desktop**
  • If you are using Firefox, make sure that your download settings are as follows:
    • Tools->Options->Main tab
    • Set to "Always ask me where to Save the files".
  • During the download, rename Combofix to Combo-Fix as follows:

    Posted Image

    Posted Image

  • It is important you rename Combofix during the download, but not after.
  • Please do not rename Combofix to other names, but only to the one indicated.
  • Close any open browsers.
  • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

    -----------------------------------------------------------

    • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
    • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.

      -----------------------------------------------------------

    • Close any open browsers.
    • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
    • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
    • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.

    -----------------------------------------------------------

  • Double click on combo-Fix.exe & follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the "C:\Combo-Fix.txt" for further review.
**Note: Do not mouseclick combo-fix's window while it's running. That may cause it to stall**
  • 0

#3
Tiny164

Tiny164

    Member

  • Topic Starter
  • Member
  • PipPip
  • 23 posts
It seems it's gone. it found what happened and deleted it! thanks!! :)
but I'll still post this, just in case.
ComboFix 09-07-20.05 - Administrator 2009-07-21 18:49.5.2 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1022.629 [GMT -4:00]
Running from: c:\documents and settings\Administrator\Desktop\Combo-Fix.exe
AV: Symantec AntiVirus Corporate Edition *On-access scanning disabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\mar164\Application Data\02000000586ce33fC.manifest
c:\documents and settings\mar164\Application Data\02000000586ce33fO.manifest
c:\documents and settings\mar164\Application Data\02000000586ce33fP.manifest
c:\documents and settings\mar164\Application Data\02000000586ce33fR.manifest
c:\documents and settings\mar164\Application Data\02000000586ce33fS.manifest
c:\windows\system32\aeffjgws.ini
c:\windows\system32\bhfgyjyg.ini
c:\windows\system32\BIillUvw.ini
c:\windows\system32\BIillUvw.ini2
c:\windows\system32\CdgOoUvw.ini
c:\windows\system32\CdgOoUvw.ini2
c:\windows\system32\CfNXIkkj.ini
c:\windows\system32\CfNXIkkj.ini2
c:\windows\system32\dMlRutwa.ini
c:\windows\system32\dMlRutwa.ini2
c:\windows\system32\drivers\geyekrvrrnkuuk.sys
c:\windows\system32\drivers\UACcpiaptlbrpodgwatx.sys
c:\windows\system32\dumphive.exe
c:\windows\system32\ffNUxyxx.ini
c:\windows\system32\ffNUxyxx.ini2
c:\windows\system32\fodwgvxu.ini
c:\windows\system32\fumdmqef.ini
c:\windows\system32\gcbglfnv.ini
c:\windows\system32\gfphijml.ini
c:\windows\system32\GPYFPXyb.ini
c:\windows\system32\GPYFPXyb.ini2
c:\windows\system32\ifklnsee.ini
c:\windows\system32\iuwtfnbl.ini
c:\windows\system32\kmgeoegq.ini
c:\windows\system32\LmTENqru.ini
c:\windows\system32\LmTENqru.ini2
c:\windows\system32\mcjxqnwg.ini
c:\windows\system32\mTuvDcdd.ini
c:\windows\system32\mTuvDcdd.ini2
c:\windows\system32\Process.exe
c:\windows\system32\QrBbJkkj.ini
c:\windows\system32\QrBbJkkj.ini2
c:\windows\system32\rtENWGgh.ini
c:\windows\system32\rtENWGgh.ini2
c:\windows\system32\SrchSTS.exe
c:\windows\system32\srjkadqt.ini
c:\windows\system32\tmp.reg
c:\windows\system32\UACamtnqvmcjw.log
c:\windows\system32\UACgmkbfoaxtonwwfawp.dll
c:\windows\system32\uacinit.dll
c:\windows\system32\UACiwmlgyqweavskejva.dll
c:\windows\system32\UACkcetjsqkamqfqhmgy.dll
c:\windows\system32\UACpiewbsiwgsibqwmdb.dll
c:\windows\system32\UACspqrcvnliqhohaqbr.dat
c:\windows\system32\UACxdpasckvfidlkybae.db
c:\windows\system32\UACxmxibittunsklgrno.dll
c:\windows\system32\uDcddccf.ini
c:\windows\system32\uDcddccf.ini2
c:\windows\system32\utEfNqss.ini
c:\windows\system32\utEfNqss.ini2
c:\windows\system32\xjtepaqs.ini
c:\windows\system32\yujtidaq.ini

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Service_UACd.sys


((((((((((((((((((((((((( Files Created from 2009-06-21 to 2009-07-21 )))))))))))))))))))))))))))))))
.

2009-07-21 15:08 . 2009-07-21 15:08 -------- dc----w- c:\program files\NCSoft
2009-07-21 15:08 . 2009-07-21 15:08 -------- dc----w- c:\documents and settings\Administrator\Application Data\InstallShield
2009-07-21 14:42 . 2009-07-21 15:08 -------- dc----w- c:\documents and settings\Administrator\Application Data\GetRightToGo
2009-07-19 02:21 . 2009-07-19 02:21 -------- dc----w- c:\docume~1\ALLUSE~1\APPLIC~1\Applications
2009-07-18 00:41 . 2009-07-18 01:53 -------- dc----w- C:\Spybot - Search & Destroy
2009-07-18 00:37 . 2009-07-21 21:02 -------- dc----w- c:\program files\Spybot - Search & Destroy
2009-07-11 22:43 . 2009-07-11 22:43 -------- dc----w- c:\documents and settings\jcrusso\Application Data\Xfire
2009-07-11 22:42 . 2009-07-12 01:35 -------- dc----w- c:\documents and settings\jcrusso\Application Data\U3
2009-07-10 14:10 . 2009-07-10 14:10 -------- dc----w- c:\documents and settings\Administrator\Application Data\Xfire
2009-07-08 21:37 . 2009-07-08 21:37 -------- dc----w- c:\documents and settings\mar164\Application Data\Xfire
2009-07-08 21:01 . 2009-07-08 21:01 -------- dc----w- c:\documents and settings\mar164\Application Data\Printer Info Cache
2009-06-26 01:02 . 2009-02-09 10:20 399360 -c----w- c:\windows\system32\dllcache\rpcss.dll
2009-06-26 01:02 . 2005-07-26 04:39 60416 -c----w- c:\windows\system32\dllcache\colbact.dll
2009-06-26 01:02 . 2009-02-09 10:20 473088 -c----w- c:\windows\system32\dllcache\fastprox.dll
2009-06-26 01:02 . 2009-02-09 10:20 453120 -c----w- c:\windows\system32\dllcache\wmiprvsd.dll
2009-06-26 01:02 . 2009-02-06 17:14 110592 -c----w- c:\windows\system32\dllcache\services.exe
2009-06-26 01:02 . 2009-02-06 16:39 227840 -c----w- c:\windows\system32\dllcache\wmiprvse.exe
2009-06-26 01:01 . 2009-02-09 10:20 714752 -c----w- c:\windows\system32\dllcache\ntdll.dll
2009-06-26 01:01 . 2009-02-09 10:20 616960 -c----w- c:\windows\system32\dllcache\advapi32.dll
2009-06-25 01:04 . 2009-06-25 01:04 -------- dc----w- c:\documents and settings\Administrator\Local Settings\Application Data\Microsoft Help
2009-06-25 00:53 . 2009-06-25 00:53 -------- dc----w- c:\docume~1\ALLUSE~1\APPLIC~1\{8CD7F5AF-ECFA-4793-BF40-D8F42DBFF906}
2009-06-25 00:53 . 2009-06-25 00:53 -------- dc----w- c:\program files\iTunes
2009-06-25 00:48 . 2009-06-25 00:49 -------- dc----w- c:\program files\QuickTime
2009-06-25 00:44 . 2009-06-05 15:42 2060288 -c--a-w- c:\windows\system32\usbaaplrc.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-07-21 18:05 . 2008-06-02 19:49 -------- dc----w- c:\docume~1\ALLUSE~1\APPLIC~1\Google Updater
2009-07-21 15:53 . 2008-11-18 13:25 -------- dc----w- c:\program files\Common Files\Wise Installation Wizard
2009-07-21 15:34 . 2009-02-08 00:07 -------- dc----w- c:\program files\Malwarebytes' Anti-Malware
2009-07-21 15:09 . 2006-01-26 23:04 -------- dc----w- c:\program files\Google
2009-07-21 15:08 . 2005-11-20 00:24 -------- dc-h--w- c:\program files\InstallShield Installation Information
2009-07-21 14:50 . 2009-03-01 22:54 -------- dc----w- c:\program files\Common Files\Blizzard Entertainment
2009-07-21 04:42 . 2007-08-20 14:32 1324 -c--a-w- c:\windows\system32\d3d9caps.dat
2009-07-21 03:26 . 2005-11-20 00:24 -------- dc----w- c:\program files\ATI Technologies
2009-07-21 03:23 . 2008-05-07 20:16 -------- dc----w- c:\documents and settings\mar164\Application Data\ATI
2009-07-21 03:23 . 2008-05-07 05:42 -------- dc----w- c:\documents and settings\jcrusso\Application Data\ATI
2009-07-21 03:23 . 2008-06-02 18:57 -------- dc----w- c:\documents and settings\Administrator\Application Data\ATI
2009-07-21 03:23 . 2008-05-12 23:57 -------- dc----w- c:\documents and settings\brunette27\Application Data\ATI
2009-07-19 02:18 . 2008-01-12 20:28 -------- dc----w- c:\docume~1\ALLUSE~1\APPLIC~1\Spybot - Search & Destroy
2009-07-19 00:16 . 2009-03-02 22:08 -------- dc----w- c:\program files\Windows Live Safety Center
2009-07-18 21:13 . 2009-02-07 21:43 -------- dc----w- c:\program files\Windows Live Safety CenterRebootActions
2009-07-17 17:22 . 2008-02-29 11:52 -------- dc----w- c:\documents and settings\Administrator\Application Data\U3
2009-07-17 05:38 . 2006-01-16 22:37 -------- dc----w- c:\program files\Symantec AntiVirus
2009-07-16 19:05 . 2008-02-29 11:44 -------- dc----w- c:\documents and settings\mar164\Application Data\U3
2009-07-14 00:20 . 2006-08-13 01:04 -------- dc----w- c:\documents and settings\mar164\Application Data\LimeWire
2009-07-02 18:51 . 2006-04-10 00:12 -------- dc----w- c:\documents and settings\mar164\Application Data\Apple Computer
2009-06-29 17:29 . 2008-01-21 20:54 -------- dc----w- c:\documents and settings\mar164\Application Data\Ventrilo
2009-06-25 01:04 . 2008-12-12 01:48 -------- dc----w- c:\docume~1\ALLUSE~1\APPLIC~1\Microsoft Help
2009-06-25 01:03 . 2008-03-08 16:16 -------- dc----w- c:\docume~1\ALLUSE~1\APPLIC~1\Apple
2009-06-25 00:53 . 2006-04-09 23:35 -------- dc----w- c:\program files\iPod
2009-06-25 00:53 . 2008-03-08 16:16 -------- dc----w- c:\program files\Common Files\Apple
2009-06-16 14:55 . 2004-08-11 23:00 119808 -c--a-w- c:\windows\system32\t2embed.dll
2009-06-16 14:55 . 2004-08-11 23:00 82432 -c--a-w- c:\windows\system32\fontsub.dll
2009-06-05 15:42 . 2008-03-08 16:16 39424 -c--a-w- c:\windows\system32\drivers\usbaapl.sys
2009-06-04 18:11 . 2008-08-27 19:17 -------- dc----w- c:\documents and settings\Administrator\Application Data\Apple Computer
2009-06-03 19:27 . 2004-08-11 23:00 1290752 -c--a-w- c:\windows\system32\quartz.dll
2009-05-13 03:42 . 2006-01-30 14:28 60648 -c--a-w- c:\documents and settings\jcrusso\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-05-10 23:51 . 2003-02-21 10:42 348160 -c--a-w- c:\windows\system32\msvcr71.dll
2009-05-07 15:44 . 2004-08-11 23:00 344064 -c--a-w- c:\windows\system32\localspl.dll
2009-05-03 22:15 . 2006-02-04 17:40 60648 -c--a-w- c:\documents and settings\brunette27\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-04-29 04:56 . 2004-08-11 23:00 827392 -c--a-w- c:\windows\system32\wininet.dll
2009-04-29 04:55 . 2004-08-11 23:00 78336 -c--a-w- c:\windows\system32\ieencode.dll
2009-04-28 04:41 . 2008-02-26 03:12 442368 -c--a-w- c:\windows\system32\ATIDEMGX.dll
2009-04-28 04:32 . 2008-02-26 02:19 290816 -c--a-w- c:\windows\system32\atiok3x2.dll
2009-04-28 03:55 . 2008-02-26 02:29 49664 -c--a-w- c:\windows\system32\amdpcom32.dll
2009-04-28 03:50 . 2008-06-03 02:28 126976 -c--a-w- c:\windows\system32\atiadlxx.dll
2009-04-28 01:58 . 2009-04-28 01:58 45056 -c--a-w- c:\windows\system32\aticalrt.dll
2009-04-28 01:58 . 2009-04-28 01:58 45056 -c--a-w- c:\windows\system32\aticalcl.dll
2009-04-28 01:56 . 2009-04-28 01:56 3227648 -c--a-w- c:\windows\system32\aticaldd.dll
2009-04-28 01:20 . 2008-03-30 16:08 593920 -c----w- c:\windows\system32\ati2sgag.exe
2006-07-29 02:51 . 2006-07-29 02:51 4387 -c--a-w- c:\program files\Common.zip
2006-01-16 22:38 . 2006-01-16 22:38 4248 -c--a-w- c:\program files\setuplog.txt
2009-06-13 17:43 . 2009-02-01 01:34 134648 -c--a-w- c:\program files\mozilla firefox\components\brwsrcmp.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2004-08-04 15360]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-11-10 68856]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2007-05-29 52840]
"vptray"="c:\progra~1\SYMANT~1\VPTray.exe" [2007-10-08 125368]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2009-05-10 198160]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-05-26 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-06-05 292136]
"StartCCC"="c:\program files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2009-04-28 61440]

c:\documents and settings\brunette27\Start Menu\Programs\Startup\
Webshots.lnk - c:\program files\Webshots\Launcher.exe [2006-1-19 157000]

c:\documents and settings\jcrusso\Start Menu\Programs\Startup\
Webshots.lnk - c:\program files\Webshots\Launcher.exe [2006-1-19 157000]

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^MediaChecker.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\MediaChecker.lnk
backup=c:\windows\pss\MediaChecker.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^mlrusso^Start Menu^Programs^Startup^Webshots.lnk]
path=c:\documents and settings\mlrusso\Start Menu\Programs\Startup\Webshots.lnk
backup=c:\windows\pss\Webshots.lnkStartup
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IEUpdate

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"UpdatesDisableNotify"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\WINDOWS\\system32\\LEXPPS.EXE"=
"c:\\StubInstaller.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Real\\RealPlayer\\realplay.exe"=
"c:\\Program Files\\LimeWire\\LimeWire.exe"=
"c:\\Program Files\\Ventrilo\\Ventrilo.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\wlcsdk.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"84:TCP"= 84:TCP:VRS Recording System Web Control Panel
"3389:TCP"= 3389:TCP:@xpsp2res.dll,-22009
"3724:TCP"= 3724:TCP:Blizzard Downloader: 3724

R0 PzWDM;PzWDM;c:\windows\system32\drivers\PzWDM.sys [2007-12-26 15172]
R2 AGWinService;AG Windows Service;c:\program files\AGI\common\win32\pythonservice.exe [2008-12-07 10240]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2009-07-17 101936]
S2 gupdate1c98f0e22051aa6;Google Update Service (gupdate1c98f0e22051aa6);c:\program files\Google\Update\GoogleUpdate.exe [2009-02-14 133104]
S3 SavRoam;SAVRoam;c:\program files\Symantec AntiVirus\SavRoam.exe [2007-10-07 116664]
S3 V0500Dev;Dynex 1.3MP Webcam Driver;c:\windows\system32\drivers\V0500Vid.sys [2008-12-26 251264]
.
- - - - ORPHANS REMOVED - - - -

HKCU-Run-PlayNC Launcher - (no file)


.
------- Supplementary Scan -------
.
DPF: {F8C5C0F1-D884-43EB-A5A0-9E1C4A102FA8} - hxxps://secure.gopetslive.com/dev/GoPetsWeb.cab
FF - ProfilePath - c:\docume~1\ADMINI~1\APPLIC~1\Mozilla\Firefox\Profiles\g26ir95a.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.google.com/search?lr=&ie=UTF-8&oe=UTF-8&q=
FF - prefs.js: browser.search.selectedEngine - Google
FF - component: c:\program files\Real\RealPlayer\browserrecord\components\nprpbrowserrecordplugin.dll
FF - plugin: c:\program files\Google\Google Updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\Google\Picasa3\npPicasa2.dll
FF - plugin: c:\program files\Google\Picasa3\npPicasa3.dll
FF - plugin: c:\program files\Google\Update\1.2.183.7\npGoogleOneClick8.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npmozax.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npracplug.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npunagi2.dll
FF - plugin: c:\program files\Real\RealArcade\Plugins\Mozilla\npracplug.dll

---- FIREFOX POLICIES ----
c:\program files\Mozilla Firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CIDCE08D86A-A41A-410A-943C-13BABB7DC474", "AllAccess");
c:\program files\Mozilla Firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CIDA9EDC9ED-603A-4F3F-BBEA-59C8853A3236", "AllAccess");
c:\program files\Mozilla Firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CID90D10942-D952-4863-9DD6-A2BDBBAD456E", "AllAccess");
c:\program files\Mozilla Firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CID0ECEE744-7B69-4912-AB91-AE76D61ECB04", "AllAccess");
c:\program files\Mozilla Firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CIDF25635B2-1AB9-47B5-88D1-8877B22C86DE", "AllAccess");
c:\program files\Mozilla Firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CID27B7F812-4159-45B9-A389-B7A118A58DE4", "AllAccess");
c:\program files\Mozilla Firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CIDF849DF29-393B-4F8B-99D1-117A70D66FC7", "AllAccess");
c:\program files\Mozilla Firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CIDBF1E9C3D-637C-4171-BD12-28A7360B879A", "AllAccess");
c:\program files\Mozilla Firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CIDDE1C0601-7947-4D7F-A6E5-E68BF6BA1E37", "AllAccess");
c:\program files\Mozilla Firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CID4EA0DCCE-4D98-4876-9C6A-E5C563D0820A", "AllAccess");
c:\program files\Mozilla Firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CID446462BA-2AAD-4C88-BC63-5210E2F31465", "AllAccess");
c:\program files\Mozilla Firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CID0862E368-A40E-4E55-83EB-FBC5571BABA4", "AllAccess");
c:\program files\Mozilla Firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CIDD2A96E3C-FFB3-4D38-9AC3-B127527BEA35", "AllAccess");
c:\program files\Mozilla Firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CID4B05B39A-9DDC-4650-A7F8-D5B134E5FFE5", "AllAccess");
c:\program files\Mozilla Firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CIDC8E2574A-7BCE-4B93-A22E-61831DFD6DB8", "AllAccess");
c:\program files\Mozilla Firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CID659796C0-8B5D-48D7-A4EB-7E6874E26274", "AllAccess");
c:\program files\Mozilla Firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CID78071AB5-E729-414E-8D02-9C1D034F82E7", "AllAccess");
c:\program files\Mozilla Firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CIDCC3F71E1-17F3-4C5B-997D-44CA56943197", "AllAccess");
c:\program files\Mozilla Firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CIDE67D5C78-B2D4-4BA0-8D69-1C7AF4BB08B5", "AllAccess");
c:\program files\Mozilla Firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CIDFC5F3D7A-D321-412C-8A5D-9AD0C8041941", "AllAccess");
c:\program files\Mozilla Firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CID6EC5CD16-81BC-4515-9EDD-9265C906F56E", "AllAccess");
c:\program files\Mozilla Firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CID67CFB2C5-E491-4395-977B-CD45E4124655", "AllAccess");
c:\program files\Mozilla Firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CID73600569-52E6-4760-8BAB-B68202937D98", "AllAccess");
c:\program files\Mozilla Firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CIDB02EBD42-6885-401A-9389-E089F7DDC872", "AllAccess");
c:\program files\Mozilla Firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CIDBAE5CB8C-4075-4743-B2E4-78DA8D8CDC64", "AllAccess");
c:\program files\Mozilla Firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CID28B07B04-DA99-4FD3-BF27-4972F2B8142B", "AllAccess");
c:\program files\Mozilla Firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CID0D53448F-D12B-4102-8CE2-697DAE8D6643", "AllAccess");
c:\program files\Mozilla Firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CIDE3266A47-A141-47B8-AAA8-5F16FB4F8CCD", "AllAccess");
c:\program files\Mozilla Firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CIDB33AB7AF-76D7-4B1C-B709-5D6BF9E7B1C7", "AllAccess");
c:\program files\Mozilla Firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CID153B7451-0BB5-4B37-95C0-44D89E2F1F2B", "AllAccess");
c:\program files\Mozilla Firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CID3BBE8E21-0D3D-4BAA-AC6F-C7BCEF750849", "AllAccess");
c:\program files\Mozilla Firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CID9B5B4F2D-A7D9-4329-B0FE-92B301A8CAAD", "AllAccess");
c:\program files\Mozilla Firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CIDA5C42921-8CD0-4924-97C3-01B5B0610BC6", "AllAccess");
c:\program files\Mozilla Firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CID06969252-F90F-4CF2-9074-33772EB64859", "AllAccess");
c:\program files\Mozilla Firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CIDFBF37655-1236-4C0D-96C5-F94E1724841B", "AllAccess");
c:\program files\Mozilla Firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CIDC1A3F035-B68F-4B2B-9FD5-E36DAAAF26DD", "AllAccess");
c:\program files\Mozilla Firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CID368F3685-543E-4812-9FDE-96E097E453FC", "AllAccess");
c:\program files\Mozilla Firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CID43969873-56AA-4113-84CB-4AB2AEB9AA31", "AllAccess");
c:\program files\Mozilla Firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CIDA205DD80-63D4-4E41-B785-26EC3D90B97B", "AllAccess");
c:\program files\Mozilla Firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CID068D43E7-7551-4A2F-AE96-4A38A9AD1953", "AllAccess");
c:\program files\Mozilla Firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CIDF443E9CB-9EEC-456E-8AE7-F3102D5CD47D", "AllAccess");
c:\program files\Mozilla Firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CIDE36A7B16-645D-4261-BFF8-3A7E69C5F7A5", "AllAccess");
c:\program files\Mozilla Firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CID379805E3-E0E2-40DC-B51B-6DC1AE5802AA", "AllAccess");
c:\program files\Mozilla Firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CIDF6240D69-A06D-44A1-8003-8496CCEF2C53", "AllAccess");
c:\program files\Mozilla Firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CID26C3113D-5A71-4F1B-A2CB-BE59E1279DDA", "AllAccess");
c:\program files\Mozilla Firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CID92B97F2B-7565-4CE9-9AC7-0598DFD731F8", "AllAccess");
c:\program files\Mozilla Firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CID2AA5E7CF-9696-42F0-B76A-8655296EADF2", "AllAccess");
c:\program files\Mozilla Firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CID0AAACE0B-ACEF-4781-83F4-BFB52EEC995A", "AllAccess");
c:\program files\Mozilla Firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CID0D56FF58-A39D-4E8C-A40B-2E3711251772", "AllAccess");
c:\program files\Mozilla Firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CID946121C2-11F1-49DD-A7E3-CF793DE827A4", "AllAccess");
c:\program files\Mozilla Firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CIDB853303D-1BAB-43F3-9D7D-101D0DA8E7A5", "AllAccess");
c:\program files\Mozilla Firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CID9E578247-FE29-4F8C-8202-A24A5688CF2A", "AllAccess");
c:\program files\Mozilla Firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CID6D065A8F-FFC0-4A0F-B863-1D724B8C786B", "AllAccess");
c:\program files\Mozilla Firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CID4451D291-6940-42CE-9D3C-CA1D4C96549C", "AllAccess");
c:\program files\Mozilla Firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CID064B722D-079D-4EBB-B3CF-9FCBF64FFF5D", "AllAccess");
c:\program files\Mozilla Firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CID38F8AB0F-5DFB-43D9-889E-8717CC4AB59B", "AllAccess");
c:\program files\Mozilla Firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CID4EC68CD1-0EF1-4CB9-9EF1-3D64AB266149", "AllAccess");
c:\program files\Mozilla Firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CID44F96B27-CFAD-41E1-83A1-6B28040C3BDE", "AllAccess");
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-07-21 19:02
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'explorer.exe'(484)
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\ati2evxx.exe
c:\program files\Common Files\Symantec Shared\ccSetMgr.exe
c:\program files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
c:\windows\system32\LEXBCES.EXE
c:\windows\system32\LEXPPS.EXE
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Symantec AntiVirus\DefWatch.exe
c:\windows\system32\wscntfy.exe
c:\program files\Common Files\Symantec Shared\ccEvtMgr.exe
c:\program files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
c:\program files\iPod\bin\iPodService.exe
c:\program files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
.
**************************************************************************
.
Completion time: 2009-07-21 19:09 - machine was rebooted
ComboFix-quarantined-files.txt 2009-07-21 23:09
ComboFix2.txt 2008-07-31 23:02
ComboFix3.txt 2008-07-26 00:47

Pre-Run: 22,792,757,248 bytes free
Post-Run: 23,204,438,016 bytes free

321 --- E O F --- 2009-07-15 07:04
  • 0

#4
Rorschach112

Rorschach112

    Ralphie

  • Retired Staff
  • 47,710 posts
hi

Please download OTM
  • Save it to your desktop.
  • Please double-click OTM to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
  • Copy the lines in the codebox below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):

    :Processes
    
    :Services
    
    :Reg
    
    :Files
    c:\program files\Common.zip
    
    :Commands
    [purity]
    [emptytemp]
    [Reboot]
  • Return to OTM, right click in the "Paste Instructions for Items to be Moved" window (under the yellow bar) and choose Paste.
  • Click the red Moveit! button.
  • Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
  • Close OTM and reboot your PC.
Note: If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes. In this case, after the reboot, open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTMoveIt\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.



Download TFC to your desktop
  • Open the file and close any other windows.
  • It will close all programs itself when run, make sure to let it run uninterrupted.
  • Click the Start button to begin the process. The program should not take long to finish its job
  • Once its finished it should reboot your machine, if not, do this yourself to ensure a complete clean




Please download Malwarebytes' Anti-Malware from Here

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.






Go to Kaspersky website and perform an online antivirus scan.

  • Read through the requirements and privacy statement and click on Accept button.
  • It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  • When the downloads have finished, click on Settings.
  • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
    • Spyware, Adware, Dialers, and other potentially dangerous programs
      Archives
      Mail databases
  • Click on My Computer under Scan.
  • Once the scan is complete, it will display the results. Click on View Scan Report.
  • You will see a list of infected items there. Click on Save Report As....
  • Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button. Then post it here.

  • 0

#5
Tiny164

Tiny164

    Member

  • Topic Starter
  • Member
  • PipPip
  • 23 posts
Good news and bad news about this...
I got Malwarebytes done, and everything else.
The online scan showed I have something called Win32 trojan.
But I cannot post the results at this time, considering it's saved on another user account. but here's the rest!

All processes killed
========== PROCESSES ==========
========== SERVICES/DRIVERS ==========
========== REGISTRY ==========
========== FILES ==========
c:\program files\Common.zip moved successfully.
========== COMMANDS ==========

[EMPTYTEMP]

User: Administrator
->Temp folder emptied: 11288607 bytes
->Temporary Internet Files folder emptied: 332511 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 43392089 bytes
->Google Chrome cache emptied: 45051459 bytes

User: All Users

User: brunette27
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 962905 bytes
->Java cache emptied: 9595651 bytes
->FireFox cache emptied: 35363710 bytes
->Google Chrome cache emptied: 250710576 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 67 bytes

User: Guest
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 67 bytes
->Java cache emptied: 11767 bytes
->FireFox cache emptied: 59315197 bytes

User: jcrusso
File delete failed. C:\Documents and Settings\jcrusso\Local Settings\Temp\hsperfdata_jcrusso\2168 scheduled to be deleted on reboot.
->Temp folder emptied: 65536 bytes
->Temporary Internet Files folder emptied: 78991 bytes
->Java cache emptied: 5186085 bytes
->FireFox cache emptied: 53330661 bytes
->Google Chrome cache emptied: 153219795 bytes

User: LocalService
->Temp folder emptied: 0 bytes
File delete failed. C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be deleted on reboot.
->Temporary Internet Files folder emptied: 111826 bytes

User: mar164
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 78991 bytes
->Java cache emptied: 9815371 bytes
->FireFox cache emptied: 35422526 bytes
->Google Chrome cache emptied: 304211517 bytes

User: mlrusso

User: NetworkService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 67 bytes

User: SAFEMODE
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 67 bytes

User: SAFEMODE.MARYLYNNDELL

%systemdrive% .tmp files removed: 0 bytes
C:\WINDOWS\msdownld.tmp folder deleted successfully.
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
Windows Temp folder emptied: 483 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 970.41 mb


OTM by OldTimer - Version 3.0.0.5 log created on 07222009_121531

Files moved on Reboot...
File move failed. C:\Documents and Settings\jcrusso\Local Settings\Temp\hsperfdata_jcrusso\2168 scheduled to be moved on reboot.

Registry entries deleted on Reboot...


and..


Malwarebytes' Anti-Malware 1.33
Database version: 1736
Windows 5.1.2600 Service Pack 2

2009-07-22 12:41:31
mbam-log-2009-07-22 (12-41-31).txt

Scan type: Quick Scan
Objects scanned: 69033
Time elapsed: 9 minute(s), 39 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


There yah go ^^ thanks!
  • 0

#6
Rorschach112

Rorschach112

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ok lets see the kaspersky log when you get the chance
  • 0

#7
Tiny164

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KASPERSKY ONLINE SCANNER 7.0 REPORT
Thursday, July 23, 2009
Operating System: Microsoft Windows XP Professional Service Pack 2 (build 2600)
Kaspersky Online Scanner version: 7.0.26.13
Program database last update: Thursday, July 23, 2009 06:31:42
Records in database: 2517806
Scan settings
Scan using the following database extended
Scan archives yes
Scan mail databases yes
Scan area My Computer
A:\
C:\
D:\
Scan statistics
Files scanned 106547
Threat name 17
Infected objects 46
Suspicious objects 0
Duration of the scan 02:22:50

File name Threat name Threats count
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\08040001\49A6D223.VBN Infected: not-a-virus:AdWare.Win32.SuperJuan.hut 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\08040002\49A6D232.VBN Infected: Trojan.Win32.Monder.avbq 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\08040003\49A6D23E.VBN Infected: Trojan.Win32.Monder.avbq 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\08040004\49A6D24A.VBN Infected: Trojan.Win32.Monder.avbq 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\08040005\49A6D257.VBN Infected: Trojan.Win32.Monder.avbq 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\08040006\49A6D264.VBN Infected: Trojan.Win32.Monder.avbq 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\08040007\49A6D270.VBN Infected: Trojan.Win32.Monder.avbq 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\08040008\49A6D27D.VBN Infected: Trojan.Win32.Monder.avbq 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\08040009\49A6D28A.VBN Infected: Trojan.Win32.Monder.avbq 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0804000A\49A6D297.VBN Infected: not-a-virus:AdWare.Win32.SuperJuan.hxl 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\08B40000\49BC985D.VBN Infected: not-a-virus:AdWare.Win32.SuperJuan.hqn 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\08E00000.VBN Infected: not-a-virus:AdWare.Win32.SuperJuan.hqn 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\08E00001\49ECD449.VBN Infected: Trojan.Win32.Monder.atxg 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\09900000\49B460FC.VBN Infected: Trojan-Downloader.WMA.GetCodec.c 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0BE80001\4BECCFE5.VBN Infected: not-a-virus:AdWare.Win32.Virtumonde.balk 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0BE80002\4BECD024.VBN Infected: Trojan-Downloader.Win32.Agent.bqxc 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0BE80003\4BECD031.VBN Infected: Trojan-Downloader.Win32.Agent.bqxc 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0BE80004\4BECD03E.VBN Infected: Trojan.Win32.Monder.bzdz 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0BE80005\4BECD054.VBN Infected: not-a-virus:AdWare.Win32.Virtumonde.balk 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0BE80006\4BECD065.VBN Infected: Trojan-Downloader.Win32.Agent.bqxc 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0BE80007\4BECD072.VBN Infected: not-a-virus:AdWare.Win32.Virtumonde.balk 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0BE80008\4BECD07F.VBN Infected: Trojan.Win32.Monder.bzdz 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0EE40000.VBN Infected: Trojan.Win32.Monder.atxg 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0F1C0004\4FDC0774.VBN Infected: Trojan.Win32.Stuh.oyy 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0F1C0005\4FDC0781.VBN Infected: Trojan.Win32.Stuh.oyy 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0F1C0007\4FDC079C.VBN Infected: Trojan.Win32.Stuh.oyy 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0F1C000B\4FDC08D8.VBN Infected: Trojan.Win32.Monder.bdvo 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0F1C000C\4FDC0907.VBN Infected: Trojan.Win32.Monder.bdvo 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0F1C000D\4FDC0920.VBN Infected: Trojan.Win32.Monder.bdvo 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0F1C000E\4FDC0938.VBN Infected: Trojan.Win32.Monder.avwo 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0F680000\4FFF10E6.VBN Infected: Trojan.Win32.Monder.bzdz 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0F680001.VBN Infected: Trojan.Win32.Agent.cnyk 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0F680002.VBN Infected: Trojan.Win32.Monder.byqu 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0F680003.VBN Infected: Trojan-Downloader.Win32.Agent.bqxc 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0F680004.VBN Infected: Trojan.Win32.Monder.bzdz 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0F680006.VBN Infected: Trojan.Win32.Agent.cnyk 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0F680007.VBN Infected: Trojan-Downloader.Win32.Agent.bqxc 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0F680008.VBN Infected: Trojan-Downloader.Win32.Agent.bqxc 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0F68000A.VBN Infected: Trojan.Win32.Monder.bzdz 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0F68000B.VBN Infected: Trojan.Win32.Agent.cnyk 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0F68000C.VBN Infected: Trojan.Win32.Monder.byqu 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0F68000D.VBN Infected: Trojan.Win32.Monder.bzdz 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0F68000F.VBN Infected: Trojan.Win32.Agent.cnyk 1
C:\QooBox\Quarantine\C\WINDOWS\system32\drivers\UACcpiaptlbrpodgwatx.sys.vir Infected: Rootkit.Win32.Agent.moy 1
C:\QooBox\Quarantine\C\WINDOWS\system32\UACkcetjsqkamqfqhmgy.dll.vir Infected: Trojan.Win32.Tdss.ajkj 1
C:\QooBox\Quarantine\C\WINDOWS\system32\UACpiewbsiwgsibqwmdb.dll.vir Infected: Trojan.Win32.Tdss.akbe 1
The selected area was scanned.
  • 0

#8
Rorschach112

Rorschach112

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post a new HJT log
  • 0

#9
Tiny164

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Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:58:21 PM, on 7/23/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16850)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AGI\common\win32\PythonService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\lexpps.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Webshots\webshots.scr
C:\Documents and Settings\jcrusso\Local Settings\Application Data\Google\Update\1.2.183.7\GoogleCrashHandler.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\Documents and Settings\jcrusso\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\jcrusso\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\jcrusso\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R3 - URLSearchHook: AGSearchHook Class - {0BC6E3FA-78EF-4886-842C-5A1258C4455A} - C:\Program Files\AGI\common\agcutils.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\jcrusso\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKUS\S-1-5-21-1126803312-706626851-993484333-500\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Administrator')
O4 - HKUS\S-1-5-21-1126803312-706626851-993484333-500\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User 'Administrator')
O4 - HKUS\S-1-5-21-1126803312-706626851-993484333-500\..\Run: [Google Update] "C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c (User 'Administrator')
O4 - HKUS\S-1-5-21-1126803312-706626851-993484333-500\..\Run: [NCsoft Launcher] C:\Program Files\NCSoft\Launcher\NCLauncher.exe /Minimized (User 'Administrator')
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 4.0\resources\en-US\local\search.html
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Spybot - Search & Destroy\SDHelper.dll
O16 - DPF: {01111F00-3E00-11D2-8470-0060089874ED} - http://supportsoft.a...ad/tgctlins.cab
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebo...toUploader5.cab
O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zon...kr.cab56986.cab
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace....ploader1006.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onec...lscbase1140.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zon...nt.cab56907.cab
O16 - DPF: {F8C5C0F1-D884-43EB-A5A0-9E1C4A102FA8} (GoPetsWeb Control) - https://secure.gopet...v/GoPetsWeb.cab
O23 - Service: AG Windows Service (AGWinService) - Unknown owner - C:\Program Files\AGI\common\win32\PythonService.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Google Update Service (gupdate1c98f0e22051aa6) (gupdate1c98f0e22051aa6) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: nProtect GameGuard Service (npggsvc) - Unknown owner - C:\WINDOWS\system32\GameMon.des.exe (file missing)
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

--
End of file - 8357 bytes
  • 0

#10
Rorschach112

Rorschach112

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Your logs are clean


Follow these steps to uninstall Combofix and tools used in the removal of malware
  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.
    Posted Image



  • Download OTC to your desktop and run it
  • Click Yes to beginning the Cleanup process and remove these components, including this application.
  • You will be asked to reboot the machine to finish the Cleanup process. Choose Yes.


Below I have included a number of recommendations for how to protect your computer against malware infections.
  • Keep Windows updated by regularly checking their website at :
    http://windowsupdate.microsoft.com/
    This will ensure your computer has always the latest security updates available installed on your computer.

  • SpywareBlaster protects against bad ActiveX, it immunizes your PC against them.

  • SpywareGuard offers realtime protection from spyware installation attempts. Make sure you are only running one real-time anti-spyware protection program ( eg : TeaTimer, Windows Defender ) or there will be a conflict.

  • Make Internet Explorer more secure
    • Click Start > Run
    • Type Inetcpl.cpl & click OK
    • Click on the Security tab
    • Click Reset all zones to default level
    • Make sure the Internet Zone is selected & Click Custom level
    • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
    • Next Click OK, then Apply button and then OK to exit the Internet Properties page.
  • TFC - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.

  • MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer, meaning it will be difficult to infect yourself in the future.

  • Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more
    secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in pop up
    blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from
    Here


    If you choose to use Firefox, I highly recommend these add-ons to keep your PC even more secure.
    • NoScript - for blocking ads and other potential website attacks
    • McAfee SiteAdvisor - this tells you whether the sites you are about to visit are safe or not. A must if you do a lot of Googling

  • Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.

  • ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.

  • FileHippo Update Checker is an extremely helpful program that will tell you which of your programs need to be updated. Its important to keep programs up to date so that malware doesn't exploit any old security flaws.

  • Recovery Console - Recent trends appear to indicate that future infections will include attacks to the boot sector of the computer. The installation of the Recovery Console in the computer will be our only defense against this threat. For more information and steps to install the Recovery Console see This Article. Should you need assistance in installing the Recovery Console, please do not hesitate to ask.

  • Please read my guide on how to prevent malware and about safe computing here
Thank you for your patience, and performing all of the procedures requested.
  • 0

#11
Tiny164

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Thank you oh so much! my computer is working wonderfully. You were definitely the nicest and really helped. I hope to study at GeekU in the future (:
  • 0

#12
Rorschach112

Rorschach112

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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