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Booting aint working Dell Microsoft Windows XP


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#1
delluser

delluser

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Hello so ive been using this computer my dad gave me.Its a Dell Microsoft Windows XP. I havent been that good to it by lettin it stay on for long hours with out putting it on standby or anything and constantly charging it. One day i was using it and it was freezing in a broswer. being as inpatient as i am i decided to turn it off by holdng the off button and then turning it back on. I got past the dell loading screen and it gave me options to either start up normally, go to last good starting point or safe mode. I tried all three and each one leads me to the windows XP loading screen. It loads for a long time and then stops and restarts back to the Dell loading screen and the process repeats. I dont know what to do and alot of my college work is on it. Please help and thank you for reading this long message.
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#2
rev_olie

rev_olie

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Hi delluser

Welcome to Geeks To Go.

Can you tell me the model of your Dell eg Inspiron 1501 etc

Next take a look at This Article to use the Dell Hard drive diagnostic tool.

Follow the instructions on there and then post back with any errors that it gives.
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