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My Windows XP won't update anymore


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#1
chalao

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Every since i switched my dell laptop from a Linux to a Windows XP i can't seem to update it anymore.Do you know the reason why this is happening if you do please tell me because I don't want my computer to be slow or get infected.
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#2
Neil Jones

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Updates for Linux and XP work entirely differently. Linux updates by typically downloading the entire system again, whereas Windows gets updated by Microsoft simply replacing key files with more secure ones.

What exactly are you trying to update please?
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#3
rshaffer61

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Is the windows auto updates turned on for Microsoft?
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#4
chalao

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Well i'm trying to update it so that it would stay up to date and not get infected whenever i go on the internet and yes it is put onto automatic update.
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#5
rshaffer61

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So what is not updating?

If auto updates is set to on and it is working then what isn't updating?
If it is not working then are you getting a error message?
If so what is the message?



Not exactly clear what is not updating?

Edited by rshaffer61, 24 July 2009 - 12:59 AM.

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#6
chalao

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ok i am trying to keep it up to date on the internet security. Than when i go to the windows update page i try to download them there it says that there was an error.This is the error: error number 0x800700002
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#7
rshaffer61

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What browser and version are you using?
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#8
chalao

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i am using windows internet explorer 8.0
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#9
rshaffer61

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Sveral reasons for this stop code of which the two below are the most found to be the problem.

Windows not able to verify license.
Possible infection

Is the XP disk you used a Genuine Microsoft disk?
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#10
chalao

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i don't know cause i asked my dad and he said that i can use the windows xp disk that was in my dad room to install it to my laptop. He said he have not used it yet so i can use it.
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#11
rshaffer61

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Dell laptop has no Recovery CD's?
If not then it would have a recovery partition.
What was the original OS on the system?
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#12
chalao

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i don't knoe i got this laptop for free from my school.
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#13
rshaffer61

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I take it from your initial post that Linux was installed on the laptop when you got it from school?

Can you provide which model your laptop is?
The make is a Dell but there is a model number on it also.
When you installed XP did you go through the activation and registering it online?
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#14
chalao

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yes i think. The model is dell latitdude d600 and i call them and activated it already and it went okay
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#15
rshaffer61

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OK then to make sure we are not dealing with a infection of some sort.


I suggest you go to the Malware Removal and Spyware Removal Forum and run all the steps located in the START HERE. These self-help tools will help you clean up 70% of problems on your own. If you are still having problems after doing the steps, then please post the reguested logs in THAT forum. If you are unable to run any of the tools then start a new topic in the malware forum and put this in the subject line...I am unable to run any malware tools

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).

Add a link to this topic so that malware tech can see what steps have been taken here
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