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back door trojan PLZ help me [Solved]


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#1
kandyrain

kandyrain

    New Member

  • Member
  • Pip
  • 4 posts
i was surfing the web today and the i get a pop-up from my free avg..saying things
win32 cryptor
trojan horse crypt.fep.
viruse identified packed.monder
trojan horse small.AU
trojan horse sheur.ASHO
trojan horse back door.generic.11.AEJI
trojan horse generic14.DQM

these r just a few...and now I can't run my malware..or surf the web..I can only type in the address to get to where i want to go..If i click on a link i got directly back to google. Also my windows defender is blocked. oh and my fire wall gets shut down. When i run in safe mode i still cant run malware
plz plz help me. Oh and i cant run a program called otl

I ran a rootrepeal and got this

ROOTREPEAL © AD, 2007-2009
==================================================
Scan Start Time: 2009/07/23 13:19
Program Version: Version 1.3.2.0
Windows Version: Windows XP SP3
==================================================

Drivers
-------------------
Name: ACPI.sys
Image Path: ACPI.sys
Address: 0xB9F79000 Size: 187776 File Visible: - Signed: -
Status: -

Name: ACPI_HAL
Image Path: \Driver\ACPI_HAL
Address: 0x804D7000 Size: 2150400 File Visible: - Signed: -
Status: -

Name: afd.sys
Image Path: C:\WINDOWS\System32\drivers\afd.sys
Address: 0xAB0B8000 Size: 138496 File Visible: - Signed: -
Status: -

Name: AmdK8.sys
Image Path: C:\WINDOWS\system32\DRIVERS\AmdK8.sys
Address: 0xBA278000 Size: 57344 File Visible: - Signed: -
Status: -

Name: atapi.sys
Image Path: atapi.sys
Address: 0xB9F31000 Size: 96512 File Visible: - Signed: -
Status: -

Name: ati2cqag.dll
Image Path: C:\WINDOWS\System32\ati2cqag.dll
Address: 0xBF062000 Size: 561152 File Visible: - Signed: -
Status: -

Name: ati2dvag.dll
Image Path: C:\WINDOWS\System32\ati2dvag.dll
Address: 0xBF012000 Size: 327680 File Visible: - Signed: -
Status: -

Name: ati2mtag.sys
Image Path: C:\WINDOWS\system32\DRIVERS\ati2mtag.sys
Address: 0xB78BE000 Size: 5300224 File Visible: - Signed: -
Status: -

Name: ati3duag.dll
Image Path: C:\WINDOWS\System32\ati3duag.dll
Address: 0xBF19B000 Size: 4096000 File Visible: - Signed: -
Status: -

Name: AtiHdmi.sys
Image Path: C:\WINDOWS\system32\drivers\AtiHdmi.sys
Address: 0xAB696000 Size: 110592 File Visible: - Signed: -
Status: -

Name: atikvmag.dll
Image Path: C:\WINDOWS\System32\atikvmag.dll
Address: 0xBF0EB000 Size: 446464 File Visible: - Signed: -
Status: -

Name: atiok3x2.dll
Image Path: C:\WINDOWS\System32\atiok3x2.dll
Address: 0xBF158000 Size: 274432 File Visible: - Signed: -
Status: -

Name: atitray.sys
Image Path: C:\Program Files\Radeon Omega Drivers\v4.8.442\ATI Tray Tools\atitray.sys
Address: 0xB7783000 Size: 14720 File Visible: - Signed: -
Status: -

Name: ativvaxx.dll
Image Path: C:\WINDOWS\System32\ativvaxx.dll
Address: 0xBF583000 Size: 2379776 File Visible: - Signed: -
Status: -

Name: ATMFD.DLL
Image Path: C:\WINDOWS\System32\ATMFD.DLL
Address: 0xBFFA0000 Size: 286720 File Visible: - Signed: -
Status: -

Name: audstub.sys
Image Path: C:\WINDOWS\system32\DRIVERS\audstub.sys
Address: 0xBA6AC000 Size: 3072 File Visible: - Signed: -
Status: -

Name: avgldx86.sys
Image Path: C:\WINDOWS\System32\Drivers\avgldx86.sys
Address: 0xAAFCC000 Size: 329088 File Visible: - Signed: -
Status: -

Name: avgmfx86.sys
Image Path: C:\WINDOWS\System32\Drivers\avgmfx86.sys
Address: 0xBA478000 Size: 21120 File Visible: - Signed: -
Status: -

Name: avgtdix.sys
Image Path: C:\WINDOWS\System32\Drivers\avgtdix.sys
Address: 0xAB128000 Size: 101888 File Visible: - Signed: -
Status: -

Name: Beep.SYS
Image Path: C:\WINDOWS\System32\Drivers\Beep.SYS
Address: 0xBA5CA000 Size: 4224 File Visible: - Signed: -
Status: -

Name: BIOS.sys
Image Path: C:\WINDOWS\system32\drivers\BIOS.sys
Address: 0xBA570000 Size: 13696 File Visible: - Signed: -
Status: -

Name: BOOTVID.dll
Image Path: C:\WINDOWS\system32\BOOTVID.dll
Address: 0xBA4B8000 Size: 12288 File Visible: - Signed: -
Status: -

Name: BS_I2cIo.sys
Image Path: C:\WINDOWS\system32\drivers\BS_I2cIo.sys
Address: 0xBA470000 Size: 32768 File Visible: - Signed: -
Status: -

Name: Cdfs.SYS
Image Path: C:\WINDOWS\System32\Drivers\Cdfs.SYS
Address: 0xBA1E8000 Size: 63744 File Visible: - Signed: -
Status: -

Name: cdrom.sys
Image Path: C:\WINDOWS\system32\DRIVERS\cdrom.sys
Address: 0xBA298000 Size: 62976 File Visible: - Signed: -
Status: -

Name: CLASSPNP.SYS
Image Path: C:\WINDOWS\system32\DRIVERS\CLASSPNP.SYS
Address: 0xBA0E8000 Size: 53248 File Visible: - Signed: -
Status: -

Name: disk.sys
Image Path: disk.sys
Address: 0xBA0D8000 Size: 36352 File Visible: - Signed: -
Status: -

Name: drmk.sys
Image Path: C:\WINDOWS\system32\drivers\drmk.sys
Address: 0xBA158000 Size: 61440 File Visible: - Signed: -
Status: -

Name: dump_atapi.sys
Image Path: C:\WINDOWS\System32\Drivers\dump_atapi.sys
Address: 0xAAF8C000 Size: 98304 File Visible: No Signed: -
Status: -

Name: dump_WMILIB.SYS
Image Path: C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS
Address: 0xBA5D0000 Size: 8192 File Visible: No Signed: -
Status: -

Name: Dxapi.sys
Image Path: C:\WINDOWS\System32\drivers\Dxapi.sys
Address: 0xAB201000 Size: 12288 File Visible: - Signed: -
Status: -

Name: dxg.sys
Image Path: C:\WINDOWS\System32\drivers\dxg.sys
Address: 0xBF000000 Size: 73728 File Visible: - Signed: -
Status: -

Name: dxgthk.sys
Image Path: C:\WINDOWS\System32\drivers\dxgthk.sys
Address: 0xBA761000 Size: 4096 File Visible: - Signed: -
Status: -

Name: Fips.SYS
Image Path: C:\WINDOWS\System32\Drivers\Fips.SYS
Address: 0xBA1B8000 Size: 44544 File Visible: - Signed: -
Status: -

Name: fltmgr.sys
Image Path: fltmgr.sys
Address: 0xB9F11000 Size: 129792 File Visible: - Signed: -
Status: -

Name: Fs_Rec.SYS
Image Path: C:\WINDOWS\System32\Drivers\Fs_Rec.SYS
Address: 0xBA5C8000 Size: 7936 File Visible: - Signed: -
Status: -

Name: ftdisk.sys
Image Path: ftdisk.sys
Address: 0xB9F49000 Size: 125056 File Visible: - Signed: -
Status: -

Name: hal.dll
Image Path: C:\WINDOWS\system32\hal.dll
Address: 0x806E4000 Size: 134400 File Visible: - Signed: -
Status: -

Name: HDAudBus.sys
Image Path: C:\WINDOWS\system32\DRIVERS\HDAudBus.sys
Address: 0xB7882000 Size: 163840 File Visible: - Signed: -
Status: -

Name: HIDCLASS.SYS
Image Path: C:\WINDOWS\system32\DRIVERS\HIDCLASS.SYS
Address: 0xBA1C8000 Size: 36864 File Visible: - Signed: -
Status: -

Name: HIDPARSE.SYS
Image Path: C:\WINDOWS\system32\DRIVERS\HIDPARSE.SYS
Address: 0xBA450000 Size: 28672 File Visible: - Signed: -
Status: -

Name: hidusb.sys
Image Path: C:\WINDOWS\system32\DRIVERS\hidusb.sys
Address: 0xB7793000 Size: 10368 File Visible: - Signed: -
Status: -

Name: HTTP.sys
Image Path: C:\WINDOWS\System32\Drivers\HTTP.sys
Address: 0xA8156000 Size: 264832 File Visible: - Signed: -
Status: -

Name: imapi.sys
Image Path: C:\WINDOWS\system32\DRIVERS\imapi.sys
Address: 0xBA288000 Size: 42112 File Visible: - Signed: -
Status: -

Name: ipnat.sys
Image Path: C:\WINDOWS\system32\DRIVERS\ipnat.sys
Address: 0xAB102000 Size: 152832 File Visible: - Signed: -
Status: -

Name: ipsec.sys
Image Path: C:\WINDOWS\system32\DRIVERS\ipsec.sys
Address: 0xAB19A000 Size: 75264 File Visible: - Signed: -
Status: -

Name: isapnp.sys
Image Path: isapnp.sys
Address: 0xBA0A8000 Size: 37248 File Visible: - Signed: -
Status: -

Name: kbdclass.sys
Image Path: C:\WINDOWS\system32\DRIVERS\kbdclass.sys
Address: 0xBA420000 Size: 24576 File Visible: - Signed: -
Status: -

Name: kbdhid.sys
Image Path: C:\WINDOWS\system32\DRIVERS\kbdhid.sys
Address: 0xB7787000 Size: 14592 File Visible: - Signed: -
Status: -

Name: KDCOM.DLL
Image Path: C:\WINDOWS\system32\KDCOM.DLL
Address: 0xBA5A8000 Size: 8192 File Visible: - Signed: -
Status: -

Name: kmixer.sys
Image Path: C:\WINDOWS\system32\drivers\kmixer.sys
Address: 0xA78F8000 Size: 172416 File Visible: - Signed: -
Status: -

Name: ks.sys
Image Path: C:\WINDOWS\system32\DRIVERS\ks.sys
Address: 0xB7821000 Size: 143360 File Visible: - Signed: -
Status: -

Name: KSecDD.sys
Image Path: KSecDD.sys
Address: 0xB9EE8000 Size: 92288 File Visible: - Signed: -
Status: -

Name: mnmdd.SYS
Image Path: C:\WINDOWS\System32\Drivers\mnmdd.SYS
Address: 0xBA5CC000 Size: 4224 File Visible: - Signed: -
Status: -

Name: mouclass.sys
Image Path: C:\WINDOWS\system32\DRIVERS\mouclass.sys
Address: 0xBA428000 Size: 23040 File Visible: - Signed: -
Status: -

Name: mouhid.sys
Image Path: C:\WINDOWS\system32\DRIVERS\mouhid.sys
Address: 0xB778F000 Size: 12160 File Visible: - Signed: -
Status: -

Name: MountMgr.sys
Image Path: MountMgr.sys
Address: 0xBA0B8000 Size: 42368 File Visible: - Signed: -
Status: -

Name: mrxdav.sys
Image Path: C:\WINDOWS\system32\DRIVERS\mrxdav.sys
Address: 0xA88C6000 Size: 180608 File Visible: - Signed: -
Status: -

Name: mrxsmb.sys
Image Path: C:\WINDOWS\system32\DRIVERS\mrxsmb.sys
Address: 0xAB01D000 Size: 455296 File Visible: - Signed: -
Status: -

Name: Msfs.SYS
Image Path: C:\WINDOWS\System32\Drivers\Msfs.SYS
Address: 0xBA460000 Size: 19072 File Visible: - Signed: -
Status: -

Name: msgpc.sys
Image Path: C:\WINDOWS\system32\DRIVERS\msgpc.sys
Address: 0xBA2F8000 Size: 35072 File Visible: - Signed: -
Status: -

Name: mssmbios.sys
Image Path: C:\WINDOWS\system32\DRIVERS\mssmbios.sys
Address: 0xBA588000 Size: 15488 File Visible: - Signed: -
Status: -

Name: Mup.sys
Image Path: Mup.sys
Address: 0xB9E14000 Size: 105344 File Visible: - Signed: -
Status: -

Name: NDIS.sys
Image Path: NDIS.sys
Address: 0xB9E2E000 Size: 182656 File Visible: - Signed: -
Status: -

Name: ndistapi.sys
Image Path: C:\WINDOWS\system32\DRIVERS\ndistapi.sys
Address: 0xBA57C000 Size: 10112 File Visible: - Signed: -
Status: -

Name: ndisuio.sys
Image Path: C:\WINDOWS\system32\DRIVERS\ndisuio.sys
Address: 0xA8C57000 Size: 14592 File Visible: - Signed: -
Status: -

Name: ndiswan.sys
Image Path: C:\WINDOWS\system32\DRIVERS\ndiswan.sys
Address: 0xB780A000 Size: 91520 File Visible: - Signed: -
Status: -

Name: NDProxy.SYS
Image Path: C:\WINDOWS\System32\Drivers\NDProxy.SYS
Address: 0xBA128000 Size: 40576 File Visible: - Signed: -
Status: -

Name: netbios.sys
Image Path: C:\WINDOWS\system32\DRIVERS\netbios.sys
Address: 0xBA188000 Size: 34688 File Visible: - Signed: -
Status: -

Name: netbt.sys
Image Path: C:\WINDOWS\system32\DRIVERS\netbt.sys
Address: 0xAB0DA000 Size: 162816 File Visible: - Signed: -
Status: -

Name: Npfs.SYS
Image Path: C:\WINDOWS\System32\Drivers\Npfs.SYS
Address: 0xBA468000 Size: 30848 File Visible: - Signed: -
Status: -

Name: Ntfs.sys
Image Path: Ntfs.sys
Address: 0xB9E5B000 Size: 574976 File Visible: - Signed: -
Status: -

Name: ntkrnlpa.exe
Image Path: C:\WINDOWS\system32\ntkrnlpa.exe
Address: 0x804D7000 Size: 2150400 File Visible: - Signed: -
Status: -

Name: Null.SYS
Image Path: C:\WINDOWS\System32\Drivers\Null.SYS
Address: 0xBA6E7000 Size: 2944 File Visible: - Signed: -
Status: -

Name: PartMgr.sys
Image Path: PartMgr.sys
Address: 0xBA330000 Size: 19712 File Visible: - Signed: -
Status: -

Name: pci.sys
Image Path: pci.sys
Address: 0xB9F68000 Size: 68224 File Visible: - Signed: -
Status: -

Name: pciide.sys
Image Path: pciide.sys
Address: 0xBA670000 Size: 3328 File Visible: - Signed: -
Status: -

Name: PCIIDEX.SYS
Image Path: C:\WINDOWS\system32\DRIVERS\PCIIDEX.SYS
Address: 0xBA328000 Size: 28672 File Visible: - Signed: -
Status: -

Name: PnpManager
Image Path: \Driver\PnpManager
Address: 0x804D7000 Size: 2150400 File Visible: - Signed: -
Status: -

Name: portcls.sys
Image Path: C:\WINDOWS\system32\drivers\portcls.sys
Address: 0xAB672000 Size: 147456 File Visible: - Signed: -
Status: -

Name: psched.sys
Image Path: C:\WINDOWS\system32\DRIVERS\psched.sys
Address: 0xB77F9000 Size: 69120 File Visible: - Signed: -
Status: -

Name: ptilink.sys
Image Path: C:\WINDOWS\system32\DRIVERS\ptilink.sys
Address: 0xBA410000 Size: 17792 File Visible: - Signed: -
Status: -

Name: PxHelp20.sys
Image Path: PxHelp20.sys
Address: 0xBA0F8000 Size: 35712 File Visible: - Signed: -
Status: -

Name: rasacd.sys
Image Path: C:\WINDOWS\system32\DRIVERS\rasacd.sys
Address: 0xBA558000 Size: 8832 File Visible: - Signed: -
Status: -

Name: rasl2tp.sys
Image Path: C:\WINDOWS\system32\DRIVERS\rasl2tp.sys
Address: 0xBA2C8000 Size: 51328 File Visible: - Signed: -
Status: -

Name: raspppoe.sys
Image Path: C:\WINDOWS\system32\DRIVERS\raspppoe.sys
Address: 0xBA2D8000 Size: 41472 File Visible: - Signed: -
Status: -

Name: raspptp.sys
Image Path: C:\WINDOWS\system32\DRIVERS\raspptp.sys
Address: 0xBA2E8000 Size: 48384 File Visible: - Signed: -
Status: -

Name: raspti.sys
Image Path: C:\WINDOWS\system32\DRIVERS\raspti.sys
Address: 0xBA418000 Size: 16512 File Visible: - Signed: -
Status: -

Name: RAW
Image Path: \FileSystem\RAW
Address: 0x804D7000 Size: 2150400 File Visible: - Signed: -
Status: -

Name: rdbss.sys
Image Path: C:\WINDOWS\system32\DRIVERS\rdbss.sys
Address: 0xAB08D000 Size: 175744 File Visible: - Signed: -
Status: -

Name: RDPCDD.sys
Image Path: C:\WINDOWS\System32\DRIVERS\RDPCDD.sys
Address: 0xBA5CE000 Size: 4224 File Visible: - Signed: -
Status: -

Name: redbook.sys
Image Path: C:\WINDOWS\system32\DRIVERS\redbook.sys
Address: 0xBA2A8000 Size: 57600 File Visible: - Signed: -
Status: -

Name: rootrepeal.sys
Image Path: C:\WINDOWS\system32\drivers\rootrepeal.sys
Address: 0xA8227000 Size: 49152 File Visible: No Signed: -
Status: -

Name: Rtenicxp.sys
Image Path: C:\WINDOWS\system32\DRIVERS\Rtenicxp.sys
Address: 0xB7868000 Size: 103296 File Visible: - Signed: -
Status: -

Name: RtkHDAud.sys
Image Path: C:\WINDOWS\system32\drivers\RtkHDAud.sys
Address: 0xAB21D000 Size: 4542464 File Visible: - Signed: -
Status: -

Name: serenum.sys
Image Path: C:\WINDOWS\system32\DRIVERS\serenum.sys
Address: 0xBA578000 Size: 15744 File Visible: - Signed: -
Status: -

Name: serial.sys
Image Path: C:\WINDOWS\system32\DRIVERS\serial.sys
Address: 0xBA2B8000 Size: 64512 File Visible: - Signed: -
Status: -

Name: sr.sys
Image Path: sr.sys
Address: 0xB9EFF000 Size: 73472 File Visible: - Signed: -
Status: -

Name: srv.sys
Image Path: C:\WINDOWS\system32\DRIVERS\srv.sys
Address: 0xA8784000 Size: 333952 File Visible: - Signed: -
Status: -

Name: swenum.sys
Image Path: C:\WINDOWS\system32\DRIVERS\swenum.sys
Address: 0xBA5BA000 Size: 4352 File Visible: - Signed: -
Status: -

Name: sysaudio.sys
Image Path: C:\WINDOWS\system32\drivers\sysaudio.sys
Address: 0xBA268000 Size: 60800 File Visible: - Signed: -
Status: -

Name: tcpip.sys
Image Path: C:\WINDOWS\system32\DRIVERS\tcpip.sys
Address: 0xAB141000 Size: 361600 File Visible: - Signed: -
Status: -

Name: TDI.SYS
Image Path: C:\WINDOWS\system32\DRIVERS\TDI.SYS
Address: 0xBA408000 Size: 20480 File Visible: - Signed: -
Status: -

Name: termdd.sys
Image Path: C:\WINDOWS\system32\DRIVERS\termdd.sys
Address: 0xBA308000 Size: 40704 File Visible: - Signed: -
Status: -

Name: update.sys
Image Path: C:\WINDOWS\system32\DRIVERS\update.sys
Address: 0xB779B000 Size: 384768 File Visible: - Signed: -
Status: -

Name: usbccgp.sys
Image Path: C:\WINDOWS\system32\DRIVERS\usbccgp.sys
Address: 0xBA480000 Size: 32128 File Visible: - Signed: -
Status: -

Name: USBD.SYS
Image Path: C:\WINDOWS\system32\DRIVERS\USBD.SYS
Address: 0xBA5BC000 Size: 8192 File Visible: - Signed: -
Status: -

Name: usbehci.sys
Image Path: C:\WINDOWS\system32\DRIVERS\usbehci.sys
Address: 0xBA400000 Size: 30208 File Visible: - Signed: -
Status: -

Name: usbhub.sys
Image Path: C:\WINDOWS\system32\DRIVERS\usbhub.sys
Address: 0xBA318000 Size: 59520 File Visible: - Signed: -
Status: -

Name: usbohci.sys
Image Path: C:\WINDOWS\system32\DRIVERS\usbohci.sys
Address: 0xBA3F8000 Size: 17152 File Visible: - Signed: -
Status: -

Name: USBPORT.SYS
Image Path: C:\WINDOWS\system32\DRIVERS\USBPORT.SYS
Address: 0xB7844000 Size: 147456 File Visible: - Signed: -
Status: -

Name: vga.sys
Image Path: C:\WINDOWS\System32\drivers\vga.sys
Address: 0xBA458000 Size: 20992 File Visible: - Signed: -
Status: -

Name: VIDEOPRT.SYS
Image Path: C:\WINDOWS\system32\DRIVERS\VIDEOPRT.SYS
Address: 0xB78AA000 Size: 81920 File Visible: - Signed: -
Status: -

Name: VolSnap.sys
Image Path: VolSnap.sys
Address: 0xBA0C8000 Size: 52352 File Visible: - Signed: -
Status: -

Name: wanarp.sys
Image Path: C:\WINDOWS\system32\DRIVERS\wanarp.sys
Address: 0xBA178000 Size: 34560 File Visible: - Signed: -
Status: -

Name: watchdog.sys
Image Path: C:\WINDOWS\System32\watchdog.sys
Address: 0xBA498000 Size: 20480 File Visible: - Signed: -
Status: -

Name: wdmaud.sys
Image Path: C:\WINDOWS\system32\drivers\wdmaud.sys
Address: 0xA86CF000 Size: 83072 File Visible: - Signed: -
Status: -

Name: Win32k
Image Path: \Driver\Win32k
Address: 0xBF800000 Size: 1847296 File Visible: - Signed: -
Status: -

Name: win32k.sys
Image Path: C:\WINDOWS\System32\win32k.sys
Address: 0xBF800000 Size: 1847296 File Visible: - Signed: -
Status: -

Name: win32k.sys:1
Image Path: C:\WINDOWS\win32k.sys:1
Address: 0xBA370000 Size: 20480 File Visible: No Signed: -
Status: -

Name: win32k.sys:2
Image Path: C:\WINDOWS\win32k.sys:2
Address: 0xB7713000 Size: 61440 File Visible: No Signed: -
Status: -

Name: WMILIB.SYS
Image Path: C:\WINDOWS\system32\DRIVERS\WMILIB.SYS
Address: 0xBA5AA000 Size: 8192 File Visible: - Signed: -
Status: -

Name: WMIxWDM
Image Path: \Driver\WMIxWDM
Address: 0x804D7000 Size: 2150400 File Visible: - Signed: -
Status: -

Edited by kandyrain, 23 July 2009 - 01:04 PM.

  • 0

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#2
SpySentinel

SpySentinel

    R.I.P.

  • Retired Staff
  • 5,152 posts
Hi kandyrain,

Welcome to Geeks to Go! My name is SpySentinel and I will be helping you fix your computer problem.


If for any reason you do not understand any of the instructions, or are just unsure then please post back with your question, and we will go through it together :)


Also, please do not edit your logs. Your posts have important information that will help me to better help you.




Step #1

  • Download OTL to your desktop.
  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • When the window appears, underneath Output at the top change it to Minimal Output.
  • Check the boxes beside LOP Check and Purity Check.
  • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  • When the scan completes, it will open two notepad windows. OTListIt.Txt and Extras.Txt. These are saved in the same location as OTListIt2.
  • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply.


Step #2

Please download Malwarebytes' Anti-Malware

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish, so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.
  • 0

#3
kandyrain

kandyrain

    New Member

  • Topic Starter
  • Member
  • Pip
  • 4 posts
uhm i downloaded otl and a little bit into the scan it was shut down. Malwarebytes that i tried to download will also not run. I took my computer to mmy computer guy to look at....And the virus is infecting all my programs and even teasing the guy whose cleaning by sayinc "catch me" in note book. It even brang in the koobface virus...He says this is a relatively new trojan cause all the malware and spyware is not catching it..Hopefully he can fix it but thanks for your help. Oh apperantly i got the virus from a micheal jackson download......
  • 0

#4
SpySentinel

SpySentinel

    R.I.P.

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You're welcome.

Since you are having someone look at it, do you still need help here? I will go ahead and close this topic if not.
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#5
kandyrain

kandyrain

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yes plz close thanks for the help! it was really bad...nicknamed the hiv virus i guess
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#6
SpySentinel

SpySentinel

    R.I.P.

  • Retired Staff
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You're welcome!
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#7
SpySentinel

SpySentinel

    R.I.P.

  • Retired Staff
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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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