I did some regular scans on my mothers computer and I found some viruses like Trojan Horse Downloader.Small.DHQ, Trojan.FakeAlert, and TrojanVundo. In addition to these viruses my mother had her startup to SELECTIVE startup!!!! I do not know why and it shouldn't have been that way. So I put it back to normal, and startup is ridiculous, and I was just wondering what can we do about getting rid of these viruses and cleaning up random junk from starting on startup.
Thank you in advanced, you guys are awsome,
p.s. should I post a hijackthis log, if so how should i. save to desktop and scan only?
edit: along with a slow statup, when i try to uninstall software that are not used i get a message saying
the windows installer service could not be accessed. this can occur if you are running windows in safe mode, or if the windows installer is not correctly installed. contact your support personnel for assistance"