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#16
cheeta

cheeta

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Tried running an adapter test from Freestone. Wouldn't work. A program window said it failed to run the test.
I do know is that changing the hardware acceleration down one notch eliminates the problem with the cursor, but not the startup screen (it is really bad).
And things seem slow.
One thing that still lurks in the back of my mind is that all was fine until my original malware problem was corrected. This driver or card stuff started immediately on the very next startup after the puter was turned off. Seems too much of a coincidence. Some file got zapped in the process?
One other VERY strange thing is that I have a services.exe using up 30% or more of my cpu continuously whenever I reduce my hardware acceleration. Maybe that is suppose to happen?
Another thing I noticed was that when I went to play a Yahoo game, my entire screen went black for a second. And another time, when I scrolled down quickly on the game that a small part of the monitor display stayed where it was. Refresh, or going to another screen and back, corrects it. Pics of game before and after refresh attached.
One last thing that I just remembered... before I had any of these problems, that same java based game would sometimes lock up (just the game, not the puter or window) when things were moving fast. Over a short period of time, it would unlock itself and continue playing.
Where do I go from here?
Thanks,
C

Edited by cheeta, 26 July 2009 - 09:51 AM.

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#17
cheeta

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So what do I do?
I installed the recommended driver. Still have strange cursor problem. And video update is slow, relatively speaking.
Any thoughts?
TIA
C
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#18
happyrock

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use the DirectX Diagnostic Tool to determine the version of DirectX that is installed on your computer, follow these steps:

1. Click Start... then Run...
2. Type dxdiag... and then click OK...
3. On the System tab, note the version of DirectX displayed on the DirectX Version line.
4. On the DirectX Files tab, check the version information for each DirectX file.
5. When you are finished checking file versions, click Exit...
let us know what version you have installed
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#19
cheeta

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Hey happyrock!
Thanks for the reply.

BTW, my windows update showed this as optional...
ATI Driver Update for ATI Radeon 9800 Pro
Date last published: 1/5/2005
Update for 128MB DDR ATI Radeon 9800 Pro

I realize it is older than what I installed, but I wonder if it is more compatible.


DirectX info below....

------------------
System Information
------------------
Time of this report: 7/30/2009, 12:54:52
Machine name: D7XZDG41
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.090206-1234)
Language: English (Regional Setting: English)
System Manufacturer: Dell Computer Corporation
System Model: Dimension 8300
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A05
Processor: Intel® Pentium® 4 CPU 3.00GHz (2 CPUs)
Memory: 1022MB RAM
Page File: 546MB used, 1913MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found. Direct3D functionality not available. You should verify that the driver is a final version from the hardware manufacturer.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.


Versions are all over the place on the file tab...
DirectX Components
------------------
ddraw.dll: 5.03.2600.5512 English Final Retail 4/13/2008 19:11:51 279552 bytes
ddrawex.dll: 5.03.2600.5512 English Final Retail 4/13/2008 19:11:51 27136 bytes
dxapi.sys: 5.01.2600.0000 English Final Retail 8/29/2002 06:00:00 10496 bytes
d3d8.dll: 5.03.2600.5512 English Final Retail 4/13/2008 19:11:51 1179648 bytes
d3d8thk.dll: 5.03.2600.5512 English Final Retail 4/13/2008 19:11:51 8192 bytes
d3d9.dll: 5.03.2600.5512 English Final Retail 4/13/2008 19:11:51 1689088 bytes
d3dim.dll: 5.01.2600.0000 English Final Retail 8/29/2002 06:00:00 436224 bytes
d3dim700.dll: 5.03.2600.5512 English Final Retail 4/13/2008 19:11:51 824320 bytes
d3dramp.dll: 5.01.2600.0000 English Final Retail 8/29/2002 06:00:00 590336 bytes
d3drm.dll: 5.01.2600.0000 English Final Retail 8/29/2002 06:00:00 350208 bytes
d3dxof.dll: 5.01.2600.0000 English Final Retail 8/29/2002 06:00:00 47616 bytes
d3dpmesh.dll: 5.01.2600.0000 English Final Retail 8/29/2002 06:00:00 34816 bytes
dplay.dll: 5.00.2134.0001 English Final Retail 8/29/2002 06:00:00 33040 bytes
dplayx.dll: 5.03.2600.5512 English Final Retail 4/13/2008 19:11:52 229888 bytes
dpmodemx.dll: 5.03.2600.5512 English Final Retail 4/13/2008 19:11:52 23552 bytes
dpwsock.dll: 5.00.2134.0001 English Final Retail 8/29/2002 06:00:00 42768 bytes
dpwsockx.dll: 5.03.2600.5512 English Final Retail 4/13/2008 19:11:52 57344 bytes
dplaysvr.exe: 5.03.2600.5512 English Final Retail 4/13/2008 19:12:17 29696 bytes
dpnsvr.exe: 5.03.2600.5512 English Final Retail 4/13/2008 19:12:17 17920 bytes
dpnet.dll: 5.03.2600.5512 English Final Retail 4/13/2008 19:11:52 375296 bytes
dpnlobby.dll: 5.03.2600.5512 English Final Retail 4/13/2008 19:09:20 3072 bytes
dpnaddr.dll: 5.03.2600.5512 English Final Retail 4/13/2008 19:09:19 3072 bytes
dpvoice.dll: 5.03.2600.5512 English Final Retail 4/13/2008 19:11:52 212480 bytes
dpvsetup.exe: 5.03.2600.5512 English Final Retail 4/13/2008 19:12:18 83456 bytes
dpvvox.dll: 5.03.2600.5512 English Final Retail 4/13/2008 19:11:52 116736 bytes
dpvacm.dll: 5.03.2600.5512 English Final Retail 4/13/2008 19:11:52 21504 bytes
dpnhpast.dll: 5.03.2600.5512 English Final Retail 4/13/2008 19:11:52 35328 bytes
dpnhupnp.dll: 5.03.2600.5512 English Final Retail 4/13/2008 19:11:52 60928 bytes
dpserial.dll: 5.00.2134.0001 English Final Retail 8/29/2002 06:00:00 53520 bytes
dinput.dll: 5.03.2600.5512 English Final Retail 4/13/2008 19:11:52 158720 bytes
dinput8.dll: 5.03.2600.5512 English Final Retail 4/13/2008 19:11:52 181760 bytes
dimap.dll: 5.01.2600.0000 English Final Retail 8/29/2002 06:00:00 44032 bytes
diactfrm.dll: 5.01.2600.0000 English Final Retail 8/29/2002 06:00:00 394240 bytes
joy.cpl: 5.03.2600.5512 English Final Retail 4/13/2008 19:12:41 68608 bytes
gcdef.dll: 5.01.2600.0000 English Final Retail 8/29/2002 06:00:00 76800 bytes
pid.dll: 5.03.2600.5512 English Final Retail 4/13/2008 19:12:02 35328 bytes
gameenum.sys: 5.01.2600.5512 English Final Retail 4/13/2008 13:45:29 10624 bytes
dsound.dll: 5.03.2600.5512 English Final Retail 4/13/2008 19:11:52 367616 bytes
dsound3d.dll: 5.03.2600.5512 English Final Retail 4/13/2008 19:11:52 1293824 bytes
dswave.dll: 5.03.2600.5512 English Final Retail 4/13/2008 19:11:52 19456 bytes
dsdmo.dll: 5.03.2600.5512 English Final Retail 4/13/2008 19:11:52 181248 bytes
dsdmoprp.dll: 5.03.2600.5512 English Final Retail 4/13/2008 19:11:52 71680 bytes
dmusic.dll: 5.03.2600.5512 English Final Retail 4/13/2008 19:11:52 104448 bytes
dmband.dll: 5.03.2600.5512 English Final Retail 4/13/2008 19:11:52 28672 bytes
dmcompos.dll: 5.03.2600.5512 English Final Retail 4/13/2008 19:11:52 61440 bytes
dmime.dll: 5.03.2600.5512 English Final Retail 4/13/2008 19:11:52 181248 bytes
dmloader.dll: 5.03.2600.5512 English Final Retail 4/13/2008 19:11:52 35840 bytes
dmstyle.dll: 5.03.2600.5512 English Final Retail 4/13/2008 19:11:52 105984 bytes
dmsynth.dll: 5.03.2600.5512 English Final Retail 4/13/2008 19:11:52 103424 bytes
dmscript.dll: 5.03.2600.5512 English Final Retail 4/13/2008 19:11:52 82432 bytes
system.dll: 1.00.3705.6018 English Final Retail 2/10/2009 01:28:53 1179648 bytes
system.dll: 1.01.4322.2407 English Final Retail 2/10/2009 00:42:19 1232896 bytes
Microsoft.DirectX.Direct3D.dll: 9.05.0132.0000 English Final Retail 7/24/2009 16:22:54 473600 bytes
Microsoft.DirectX.Direct3DX.dll: 5.04.0000.3900 English Final Retail 7/24/2009 16:22:40 2676224 bytes
Microsoft.DirectX.Direct3DX.dll: 9.04.0091.0000 English Final Retail 7/24/2009 16:22:41 2846720 bytes
Microsoft.DirectX.Direct3DX.dll: 9.05.0132.0000 English Final Retail 7/24/2009 16:22:42 563712 bytes
Microsoft.DirectX.Direct3DX.dll: 9.06.0168.0000 English Final Retail 7/24/2009 16:22:43 567296 bytes
Microsoft.DirectX.Direct3DX.dll: 9.07.0239.0000 English Final Retail 7/24/2009 16:22:43 576000 bytes
Microsoft.DirectX.Direct3DX.dll: 9.08.0299.0000 English Final Retail 7/24/2009 16:22:44 577024 bytes
Microsoft.DirectX.Direct3DX.dll: 9.09.0376.0000 English Final Retail 7/24/2009 16:22:44 577536 bytes
Microsoft.DirectX.Direct3DX.dll: 9.10.0455.0000 English Final Retail 7/24/2009 16:22:45 577536 bytes
Microsoft.DirectX.Direct3DX.dll: 9.11.0519.0000 English Final Retail 7/24/2009 16:22:46 578560 bytes
Microsoft.DirectX.Direct3DX.dll: 9.12.0589.0000 English Final Retail 7/24/2009 16:22:55 578560 bytes
Microsoft.DirectX.DirectDraw.dll: 5.04.0000.2904 English Final Retail 7/24/2009 16:22:55 145920 bytes
Microsoft.DirectX.DirectInput.dll: 5.04.0000.2904 English Final Retail 7/24/2009 16:22:55 159232 bytes
Microsoft.DirectX.DirectPlay.dll: 5.04.0000.2904 English Final Retail 7/24/2009 16:22:55 364544 bytes
Microsoft.DirectX.DirectSound.dll: 5.04.0000.2904 English Final Retail 7/24/2009 16:22:56 178176 bytes
Microsoft.DirectX.AudioVideoPlayback.dll: 5.04.0000.2904 English Final Retail 7/24/2009 16:22:54 53248 bytes
Microsoft.DirectX.Diagnostics.dll: 5.04.0000.2904 English Final Retail 7/24/2009 16:22:54 12800 bytes
Microsoft.DirectX.dll: 5.04.0000.2904 English Final Retail 7/24/2009 16:22:52 223232 bytes
dx7vb.dll: 5.03.2600.5512 English Final Retail 4/13/2008 19:11:52 619008 bytes
dx8vb.dll: 5.03.2600.5512 English Final Retail 4/13/2008 19:11:52 1227264 bytes
dxdiagn.dll: 5.03.2600.5512 English Final Retail 4/13/2008 19:11:52 2113536 bytes
mfc40.dll: 4.01.0000.6140 English Final Retail 8/29/2002 06:00:00 924432 bytes
mfc42.dll: 6.02.4131.0000 English Final Retail 4/13/2008 19:11:56 1028096 bytes
wsock32.dll: 5.01.2600.5512 English Final Retail 4/13/2008 19:12:10 22528 bytes
amstream.dll: 6.05.2600.5512 English Final Retail 4/13/2008 19:11:49 70656 bytes
devenum.dll: 6.05.2600.5512 English Final Retail 4/13/2008 19:11:51 59904 bytes
dxmasf.dll: 6.04.0009.1133 English Final Retail 4/13/2008 19:11:52 498742 bytes
mciqtz32.dll: 6.05.2600.5512 English Final Retail 4/13/2008 19:11:56 35328 bytes
mpg2splt.ax: 6.05.2600.5512 English Final Retail 4/13/2008 19:12:42 148992 bytes
msdmo.dll: 6.05.2600.5512 English Final Retail 4/13/2008 19:11:59 14336 bytes
encapi.dll: 5.03.2600.5512 English Final Retail 4/13/2008 19:11:53 20480 bytes
qasf.dll: 10.00.0000.3646 English Final Retail 9/22/2004 19:46:02 221184 bytes
qcap.dll: 6.05.2600.5512 English Final Retail 4/13/2008 19:12:03 192512 bytes
qdv.dll: 6.05.2600.5512 English Final Retail 4/13/2008 19:12:03 279040 bytes
qdvd.dll: 6.05.2600.5512 English Final Retail 4/13/2008 19:12:03 386048 bytes
qedit.dll: 6.05.2600.5512 English Final Retail 4/13/2008 19:12:03 562176 bytes
qedwipes.dll: 6.05.2600.5512 English Final Retail 4/13/2008 12:21:32 733696 bytes
quartz.dll: 6.05.2600.5822 English Final Retail 6/3/2009 14:09:37 1291264 bytes
strmdll.dll: 4.01.0000.3937 English Final Retail 10/3/2008 05:02:42 247326 bytes
iac25_32.ax: 2.00.0005.0053 English Final Retail 4/13/2008 19:12:42 199680 bytes
ir41_32.ax: 4.51.0016.0003 English Final Retail 4/13/2008 19:12:42 848384 bytes
ir41_qc.dll: 4.30.0062.0002 English Final Retail 4/13/2008 19:11:55 120320 bytes
ir41_qcx.dll: 4.30.0064.0001 English Final Retail 4/13/2008 19:11:55 338432 bytes
ir50_32.dll: 5.2562.0015.0055 English Final Retail 4/13/2008 19:11:55 755200 bytes
ir50_qc.dll: 5.00.0063.0048 English Final Retail 4/13/2008 19:11:55 200192 bytes
ir50_qcx.dll: 5.00.0064.0048 English Final Retail 4/13/2008 19:11:55 183808 bytes
ivfsrc.ax: 5.10.0002.0051 English Final Retail 4/13/2008 19:12:42 154624 bytes
mswebdvd.dll: 6.05.2600.5512 English Final Retail 4/13/2008 19:12:01 203776 bytes
ks.sys: 5.03.2600.5512 English Final Retail 4/13/2008 14:16:36 141056 bytes
ksproxy.ax: 5.03.2600.5512 English Final Retail 4/13/2008 19:12:42 129536 bytes
ksuser.dll: 5.03.2600.5512 English Final Retail 4/13/2008 19:11:56 4096 bytes
stream.sys: 5.03.2600.5512 English Final Retail 4/13/2008 13:45:15 49408 bytes
mspclock.sys: 5.03.2600.5512 English Final Retail 4/13/2008 13:39:50 5376 bytes
mspqm.sys: 5.01.2600.5512 English Final Retail 4/13/2008 13:39:51 4992 bytes
mskssrv.sys: 5.03.2600.5512 English Final Retail 4/13/2008 13:39:52 7552 bytes
swenum.sys: 5.03.2600.5512 English Final Retail 4/13/2008 13:39:53 4352 bytes
mstee.sys: 5.03.2600.5512 English Final Retail 4/13/2008 13:39:50 5504 bytes
bdaplgin.ax: 5.03.2600.5512 English Final Retail 4/13/2008 19:12:42 18432 bytes
bdasup.sys: 5.03.2600.5512 English Final Retail 4/13/2008 13:46:21 11776 bytes
msdvbnp.ax: 6.05.2600.5512 English Final Retail 4/13/2008 19:12:42 56832 bytes
psisdecd.dll: 6.05.2600.5512 English Final Retail 4/13/2008 19:12:03 363520 bytes
psisrndr.ax: 6.05.2600.5512 English Final Retail 4/13/2008 19:12:42 33280 bytes
ipsink.ax: 5.03.2600.5512 English Final Retail 4/13/2008 19:12:42 16384 bytes
mpeg2data.ax: 6.05.2600.5512 English Final Retail 4/13/2008 19:12:42 118272 bytes
ndisip.sys: 5.03.2600.5512 English Final Retail 4/13/2008 13:46:22 10880 bytes
mpe.sys: 5.03.2600.5512 English Final Retail 4/13/2008 13:46:22 15232 bytes
streamip.sys: 5.03.2600.5512 English Final Retail 4/13/2008 13:46:21 15232 bytes
msvidctl.dll: 6.05.2600.5512 English Final Retail 4/13/2008 19:12:01 1428992 bytes
slip.sys: 5.03.2600.5512 English Final Retail 4/13/2008 13:46:23 11136 bytes
nabtsfec.sys: 5.03.2600.5512 English Final Retail 4/13/2008 13:46:25 85248 bytes
ccdecode.sys: 5.03.2600.5512 English Final Retail 4/13/2008 13:46:23 17024 bytes
vbisurf.ax: 5.03.2600.5512 English Final Retail 4/13/2008 19:12:42 30208 bytes
msyuv.dll: 5.03.2600.5512 English Final Retail 4/13/2008 19:12:01 16896 bytes
kstvtune.ax: 5.03.2600.5512 English Final Retail 4/13/2008 19:12:42 61952 bytes
ksxbar.ax: 5.03.2600.5512 English Final Retail 4/13/2008 19:12:42 43008 bytes
kswdmcap.ax: 5.03.2600.5512 English Final Retail 4/13/2008 19:12:42 91136 bytes
wstcodec.sys: 5.03.2600.5512 English Final Retail 4/13/2008 13:46:24 19200 bytes
wstdecod.dll: 5.03.2600.5512 English Final Retail 4/13/2008 19:12:10 50688 bytes
msdv.sys: 5.03.2600.5512 English Final Retail 4/13/2008 13:46:09 51200 bytes

Edited by cheeta, 30 July 2009 - 12:23 PM.

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#20
happyrock

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BTW, my windows update showed this as optional...
ATI Driver Update for ATI Radeon 9800 Pro
Date last published: 1/5/2005
Update for 128MB DDR ATI Radeon 9800 Pro

I realize it is older than what I installed, but I wonder if it is more compatible.

try it...
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#21
cheeta

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Sheesh!!!!!
That didn't work. Gave me a black screen. Fooled around with it for a few hours to no avail.

When I reinstalled the Catalyst software, I got this on reboot...
STOP: 0X0000008E
ati2cqag.dll
It was when it was supposedly optimizing my whatever.

Anything else I can do?
C

Edited by cheeta, 30 July 2009 - 05:24 PM.

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#22
happyrock

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did you get back to where you were before trying it...
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#23
cheeta

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Hey happyrock,

Almost got back.
Still have lines through a couple desktop icons. Otherwise, back to the way it was.
Going from one busy window to another still gives white windows. Can still watch deleted emails disappear one by one. Same as it was before.

C
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#24
happyrock

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you've tried older and newer drivers with limited or no help...
only 2 things left...
try a different monitor to make sure its not the monitor or its settings...
try a different video card...
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#25
cheeta

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If I can ever get my wife off of her puter, I will try to plug her monitor in. I assume all I will have to do is reboot.
She has a Dell puter also.
Then, I'll try her video card if the monitor doesn't solve the problem.
Anything I need to do besides plug them in and reboot?
Thanks, hardrock!!!!
Cheeta
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#26
happyrock

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unplug both from the wall BEFORE doing anything...
if you wind up having to swap video cards ...ground yourself by touching bare metal in the case to discharge any static BEFORE TOUCHING ANYTHING IN THE CASE...

I will try to plug her monitor in. I assume all I will have to do is reboot

yep...
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#27
cheeta

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Thanks for the input!
I already knew those things, but could see someone frying their board or worse... themselves.
C
PS - gonna take me a while to get her off her puter :)
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#28
happyrock

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pull out the credit card...wave it slowly in front of her face...then toss it towards the front door while QUICKLY
stepping to the side (think bullfighter) so as to avoid being trampled... :)
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#29
cheeta

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LMAO!!!!!! :)
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#30
cheeta

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Hardrock,
It is not the monitor. Was going to do the card, but had reached my limit using her puter.
Any way to test my card?
If not, I will probably go get one at WalMart and try it.
Cheeta

BTW - had my credit card in my hand, but realized a new card would cost a lot less :)
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