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Disk Failure (40), background shows up


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#1
jrns281

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Hi Guys,

I can really use your expertise. I have a older computer with Windows XP. I woke up this morning and I restated the computer only to tell me a Disk Failure (40) error. So I hit return and it continues to boot up but whenit completes booting up, it only shows the background and none of my shortcut keys. Also, I cannot bring up the windows menu. The computer does have a 3.5" floppy drive and a CD-ROM.

Any help would be appreciated.

Thank you.
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#2
Murray S.

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Howdy and welcome to GTG:

Is that the entire error message or does it start with "Hard disk fail" or "Floppy disk fail"?

Either way, either your hdd or floppy has failed. Try opening the case and disconnect the floppy drive.

Do you still get the error message?

Murray
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#3
jrns281

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Hi,

It says Floppy Disk Fail and does not mention Hard Drive. It does continue to boot up but it only shows the background on the LCD and does not show the shortcut keys or the taskbar on the bottom of the screen.
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#4
jrns281

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Hi,

If I discconect the floopy drive (3.5) it no longer says "Floppy Disk Fail" and then it continues to boot up until the background comes up. However, as I mentioned above, the shortcut keys nor the taskbar shows up.

Thanks for the advice.
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#5
Murray S.

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Okay.. so either the floppy is shot or the cable.

Do you have your XP cd handy?

What is the make and model of your computer?

Murray
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