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I Tunes and Trojan Horse Virus


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#1
Chalet52

Chalet52

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Hi
I have used I tunes with my I pod Touch for 10 months successfully. Today I switched laptop on and message said cannot use itunes as files missing and a warning re a Trojan Virus came up. So I uninstalled and reinstalled (or tried to)by downloading from apple website - it shows 100% download but then flashes up Trojan message again.
Help please
Thank you




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#2
rshaffer61

rshaffer61

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I suggest you go to the Malware Removal and Spyware Removal Forum and run all the steps located in the START HERE. These self-help tools will help you clean up 70% of problems on your own. If you are still having problems after doing the steps, then please post the reguested logs in THAT forum. If you are unable to run any of the tools then start a new topic in the malware forum and put this in the subject line...I am unable to run any malware tools

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).
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