I cannot boot. I've tried everything. I used to be able to get into Recovery Console, but since my last strategy, instead of simply hitting enter, the RC is requiring the Administrator password, which, of course, the owner does not know. She said that Windows was already loaded when she bought the Dell and doesn't remember creating one and if she did, it would be the one and only password she has used since forever- which isn't working. I'm not sure how that works, but perhaps Dell's ship with a standard administrator password the user is supposed to change, and if so, do you know it?
Either way, the RC hasn't helped much. It sees my OS, but when trying to "Install Windows" in order to do a repair, my OS is nowhere to be found- only the option to choose a partition. I doubt a reinstall would leave her files intact, so I need a data recovery option. Puppy Linux says that I need to be booting and burning to the same drive, but her CD drive doesn't show as a boot option in BIOS.
I read a thread that refers to an external enclosure for HDD recovery. Will this work? Will I still need the administrator password?
Please help me.