[Taran_Walker]

just got it now can u plz help me get rid of this son of a [bleep] here is my hijack this log

Logfile of HijackThis v1.99.1
Scan saved at 18:18:54, on 12/05/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\PQV2iSvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~2\NORTON~1\NPROTECT.EXE
C:\PROGRA~1\NORTON~2\NORTON~1\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\PROGRA~1\COMMON~1\PCSuite\DATALA~1\DATALA~1.EXE
C:\PROGRA~1\Nokia\NOKIAP~1\TRAYAP~1.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\j2re1.4.2_01\bin\jusched.exe
C:\PROGRA~1\PESTPA~1\PPControl.exe
C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\GhostTray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\DSentry.exe
C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\apiiu32.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\COMMON~1\PCSuite\Services\SERVIC~1.EXE
C:\Documents and Settings\Taran\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\taqxt.dll/sp.html#44980
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\taqxt.dll/sp.html#44980
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\taqxt.dll/sp.html#44980
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\taqxt.dll/sp.html#44980
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\taqxt.dll/sp.html#44980
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\taqxt.dll/sp.html#44980
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\taqxt.dll/sp.html#44980
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.euro.dell...gen/default.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Class - {4F8F140F-AC5D-B2A8-88F2-102063F77E8B} - C:\WINDOWS\wines.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [DataLayer] C:\PROGRA~1\COMMON~1\PCSuite\DATALA~1\DATALA~1.EXE
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\PROGRA~1\Nokia\NOKIAP~1\TRAYAP~1.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_01\bin\jusched.exe
O4 - HKLM\..\Run: [PestPatrol Control Center] C:\PROGRA~1\PESTPA~1\PPControl.exe
O4 - HKLM\..\Run: [Norton Ghost 9.0] C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\GhostTray.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [PPMemCheck] C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
O4 - HKLM\..\Run: [CookiePatrol] C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [apiiu32.exe] C:\WINDOWS\apiiu32.exe
O4 - HKLM\..\RunOnce: [apikv.exe] C:\WINDOWS\system32\apikv.exe
O4 - HKLM\..\RunOnce: [sysoo32.exe] C:\WINDOWS\sysoo32.exe
O4 - HKLM\..\RunOnce: [msgp32.exe] C:\WINDOWS\system32\msgp32.exe
O4 - HKLM\..\RunOnce: [mfcym.exe] C:\WINDOWS\system32\mfcym.exe
O4 - HKLM\..\RunOnce: [winep.exe] C:\WINDOWS\winep.exe
O4 - HKLM\..\RunOnce: [d3zj32.exe] C:\WINDOWS\system32\d3zj32.exe
O4 - HKLM\..\RunOnce: [javaxk.exe] C:\WINDOWS\system32\javaxk.exe
O4 - HKLM\..\RunOnce: [atlle.exe] C:\WINDOWS\system32\atlle.exe
O4 - HKLM\..\RunOnce: [sysmb.exe] C:\WINDOWS\system32\sysmb.exe
O4 - HKLM\..\RunOnce: [javaul32.exe] C:\WINDOWS\javaul32.exe
O4 - HKLM\..\RunOnce: [appkl32.exe] C:\WINDOWS\system32\appkl32.exe
O4 - HKLM\..\RunOnce: [javahm.exe] C:\WINDOWS\system32\javahm.exe
O4 - HKLM\..\RunOnce: [mfcax.exe] C:\WINDOWS\system32\mfcax.exe
O4 - HKLM\..\RunOnce: [apilk32.exe] C:\WINDOWS\system32\apilk32.exe
O4 - HKLM\..\RunOnce: [sdkzy.exe] C:\WINDOWS\sdkzy.exe
O4 - HKLM\..\RunOnce: [iemg.exe] C:\WINDOWS\iemg.exe
O4 - HKLM\..\RunOnce: [d3gg.exe] C:\WINDOWS\d3gg.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: AutoCAD Startup Accelerator.lnk = C:\Program Files\Common Files\Autodesk Shared\acstart16.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\googletoolbar.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\googletoolbar.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\googletoolbar.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\googletoolbar.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\googletoolbar.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.wanadoo.co.uk
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zon...kr.cab28578.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zon...nt.cab30149.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zon...er.cab30149.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab28578.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zon...ro.cab30149.cab
O16 - DPF: {BD393C14-72AD-4790-A095-76522973D6B8} (CBreakshotControl Class) - http://messenger.zon...ot.cab30149.cab
O16 - DPF: {E6187999-9FEC-46A1-A20F-F4CA977D5643} (ZoneChess Object) - http://messenger.zon...ss.cab30149.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zon...wn.cab30149.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{1727CC60-9FB7-48CC-8382-5D4CCD88A251}: NameServer = 195.92.195.95 195.92.195.94
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: req - C:\WINDOWS\system32\req.dll (file missing)
O23 - Service: Remote Procedure Call (RPC) Helper ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\system32\apikv.exe
O23 - Service: Autodesk Licensing Service - Autodesk, Inc. - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Ghost - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\PQV2iSvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~1\NPROTECT.EXE
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~1\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

THANKS FOR UR HELP!!!!!!

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OK, let's try to fix this one up before it get's any worse.

For the R0/R1 entries below, the filenames may change, so just fix it anyway if the names are not the same.

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.

Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that 'Display the contents of system folders' is checked. If you have Windows XP, the search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that 'Search system folders', 'Search hidden files and folders', and 'Search subfolders' are checked.

For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).

Download AboutBuster http://www.greyknigh...AboutBuster.zip and unzip it to a folder on your the Desktop. Run AboutBuster and click OK. Click Update and then Check For Update to see if there are any updates. Close the program now.

Reboot into Safe Mode by hitting the F8 key until menu shows up. In some systems, this may be the F5 key, so try that if F8 doesn't work.
Go to Start->Run and type in services.msc and hit OK. Then look for Remote Procedure Call (RPC) Helper ( 11Fßä#·ºÄÖ`I) and double click on it. Click on the Stop button and under Startup type, choose Disabled.

Make sure to close any open browsers. Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\taqxt.dll/sp.html#44980
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\taqxt.dll/sp.html#44980
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\taqxt.dll/sp.html#44980
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\taqxt.dll/sp.html#44980
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\taqxt.dll/sp.html#44980
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\taqxt.dll/sp.html#44980
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\taqxt.dll/sp.html#44980
R3 - Default URLSearchHook is missing
O2 - BHO: Class - {4F8F140F-AC5D-B2A8-88F2-102063F77E8B} - C:\WINDOWS\wines.dll
O4 - HKLM\..\Run: [apiiu32.exe] C:\WINDOWS\apiiu32.exe
O4 - HKLM\..\RunOnce: [apikv.exe] C:\WINDOWS\system32\apikv.exe
O4 - HKLM\..\RunOnce: [sysoo32.exe] C:\WINDOWS\sysoo32.exe
O4 - HKLM\..\RunOnce: [msgp32.exe] C:\WINDOWS\system32\msgp32.exe
O4 - HKLM\..\RunOnce: [mfcym.exe] C:\WINDOWS\system32\mfcym.exe
O4 - HKLM\..\RunOnce: [winep.exe] C:\WINDOWS\winep.exe
O4 - HKLM\..\RunOnce: [d3zj32.exe] C:\WINDOWS\system32\d3zj32.exe
O4 - HKLM\..\RunOnce: [javaxk.exe] C:\WINDOWS\system32\javaxk.exe
O4 - HKLM\..\RunOnce: [atlle.exe] C:\WINDOWS\system32\atlle.exe
O4 - HKLM\..\RunOnce: [sysmb.exe] C:\WINDOWS\system32\sysmb.exe
O4 - HKLM\..\RunOnce: [javaul32.exe] C:\WINDOWS\javaul32.exe
O4 - HKLM\..\RunOnce: [appkl32.exe] C:\WINDOWS\system32\appkl32.exe
O4 - HKLM\..\RunOnce: [javahm.exe] C:\WINDOWS\system32\javahm.exe
O4 - HKLM\..\RunOnce: [mfcax.exe] C:\WINDOWS\system32\mfcax.exe
O4 - HKLM\..\RunOnce: [apilk32.exe] C:\WINDOWS\system32\apilk32.exe
O4 - HKLM\..\RunOnce: [sdkzy.exe] C:\WINDOWS\sdkzy.exe
O4 - HKLM\..\RunOnce: [iemg.exe] C:\WINDOWS\iemg.exe
O4 - HKLM\..\RunOnce: [d3gg.exe] C:\WINDOWS\d3gg.exe
O20 - Winlogon Notify: req - C:\WINDOWS\system32\req.dll (file missing)
O23 - Service: Remote Procedure Call (RPC) Helper ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\system32\apikv.exe

Run AboutBuster and click OK. Click Start->OK and then follow the rest of the prompts to scan (choose Yes/OK for all). It will ask you if you want a second scan, choose Yes. Save the log file and post it here.

Delete the following Files/Folders (delete folders if no filename is specified) according to their directory (if none, just do a search for them) and delete them if they exist:

C:\WINDOWS\apiiu32.exe
C:\WINDOWS\wines.dll
C:\WINDOWS\apiiu32.exe
C:\WINDOWS\system32\apikv.exe
C:\WINDOWS\sysoo32.exe
C:\WINDOWS\system32\msgp32.exe
C:\WINDOWS\system32\mfcym.exe
C:\WINDOWS\winep.exe
C:\WINDOWS\system32\d3zj32.exe
C:\WINDOWS\system32\javaxk.exe
C:\WINDOWS\system32\atlle.exe
C:\WINDOWS\system32\sysmb.exe
C:\WINDOWS\javaul32.exe
C:\WINDOWS\system32\appkl32.exe
C:\WINDOWS\system32\javahm.exe
C:\WINDOWS\system32\mfcax.exe
C:\WINDOWS\system32\apilk32.exe
C:\WINDOWS\sdkzy.exe
C:\WINDOWS\iemg.exe
C:\WINDOWS\d3gg.exe
C:\WINDOWS\system32\req.dll
C:\WINDOWS\system32\apikv.exe

Reboot into Normal Mode run a new HijackThis scan. Save the log file and post it here.

[greyknight17]

OK, let's try to fix this one up before it get's any worse.

For the R0/R1 entries below, the filenames may change, so just fix it anyway if the names are not the same.

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.

Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that 'Display the contents of system folders' is checked. If you have Windows XP, the search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that 'Search system folders', 'Search hidden files and folders', and 'Search subfolders' are checked.

For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).

Download AboutBuster http://www.greyknigh...AboutBuster.zip and unzip it to a folder on your the Desktop. Run AboutBuster and click OK. Click Update and then Check For Update to see if there are any updates. Close the program now.

Reboot into Safe Mode by hitting the F8 key until menu shows up. In some systems, this may be the F5 key, so try that if F8 doesn't work.
Go to Start->Run and type in services.msc and hit OK. Then look for Remote Procedure Call (RPC) Helper ( 11Fßä#·ºÄÖ`I) and double click on it. Click on the Stop button and under Startup type, choose Disabled.

Make sure to close any open browsers. Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\taqxt.dll/sp.html#44980
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\taqxt.dll/sp.html#44980
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\taqxt.dll/sp.html#44980
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\taqxt.dll/sp.html#44980
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\taqxt.dll/sp.html#44980
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\taqxt.dll/sp.html#44980
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\taqxt.dll/sp.html#44980
R3 - Default URLSearchHook is missing
O2 - BHO: Class - {4F8F140F-AC5D-B2A8-88F2-102063F77E8B} - C:\WINDOWS\wines.dll
O4 - HKLM\..\Run: [apiiu32.exe] C:\WINDOWS\apiiu32.exe
O4 - HKLM\..\RunOnce: [apikv.exe] C:\WINDOWS\system32\apikv.exe
O4 - HKLM\..\RunOnce: [sysoo32.exe] C:\WINDOWS\sysoo32.exe
O4 - HKLM\..\RunOnce: [msgp32.exe] C:\WINDOWS\system32\msgp32.exe
O4 - HKLM\..\RunOnce: [mfcym.exe] C:\WINDOWS\system32\mfcym.exe
O4 - HKLM\..\RunOnce: [winep.exe] C:\WINDOWS\winep.exe
O4 - HKLM\..\RunOnce: [d3zj32.exe] C:\WINDOWS\system32\d3zj32.exe
O4 - HKLM\..\RunOnce: [javaxk.exe] C:\WINDOWS\system32\javaxk.exe
O4 - HKLM\..\RunOnce: [atlle.exe] C:\WINDOWS\system32\atlle.exe
O4 - HKLM\..\RunOnce: [sysmb.exe] C:\WINDOWS\system32\sysmb.exe
O4 - HKLM\..\RunOnce: [javaul32.exe] C:\WINDOWS\javaul32.exe
O4 - HKLM\..\RunOnce: [appkl32.exe] C:\WINDOWS\system32\appkl32.exe
O4 - HKLM\..\RunOnce: [javahm.exe] C:\WINDOWS\system32\javahm.exe
O4 - HKLM\..\RunOnce: [mfcax.exe] C:\WINDOWS\system32\mfcax.exe
O4 - HKLM\..\RunOnce: [apilk32.exe] C:\WINDOWS\system32\apilk32.exe
O4 - HKLM\..\RunOnce: [sdkzy.exe] C:\WINDOWS\sdkzy.exe
O4 - HKLM\..\RunOnce: [iemg.exe] C:\WINDOWS\iemg.exe
O4 - HKLM\..\RunOnce: [d3gg.exe] C:\WINDOWS\d3gg.exe
O20 - Winlogon Notify: req - C:\WINDOWS\system32\req.dll (file missing)
O23 - Service: Remote Procedure Call (RPC) Helper ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\system32\apikv.exe

Run AboutBuster and click OK. Click Start->OK and then follow the rest of the prompts to scan (choose Yes/OK for all). It will ask you if you want a second scan, choose Yes. Save the log file and post it here.

Delete the following Files/Folders (delete folders if no filename is specified) according to their directory (if none, just do a search for them) and delete them if they exist:

C:\WINDOWS\apiiu32.exe
C:\WINDOWS\wines.dll
C:\WINDOWS\apiiu32.exe
C:\WINDOWS\system32\apikv.exe
C:\WINDOWS\sysoo32.exe
C:\WINDOWS\system32\msgp32.exe
C:\WINDOWS\system32\mfcym.exe
C:\WINDOWS\winep.exe
C:\WINDOWS\system32\d3zj32.exe
C:\WINDOWS\system32\javaxk.exe
C:\WINDOWS\system32\atlle.exe
C:\WINDOWS\system32\sysmb.exe
C:\WINDOWS\javaul32.exe
C:\WINDOWS\system32\appkl32.exe
C:\WINDOWS\system32\javahm.exe
C:\WINDOWS\system32\mfcax.exe
C:\WINDOWS\system32\apilk32.exe
C:\WINDOWS\sdkzy.exe
C:\WINDOWS\iemg.exe
C:\WINDOWS\d3gg.exe
C:\WINDOWS\system32\req.dll
C:\WINDOWS\system32\apikv.exe

Reboot into Normal Mode run a new HijackThis scan. Save the log file and post it here.

[Taran_Walker]

I hav done that here is my new hijackthis log

Logfile of HijackThis v1.99.1
Scan saved at 20:53:48, on 12/05/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\PQV2iSvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~2\NORTON~1\NPROTECT.EXE
C:\PROGRA~1\NORTON~2\NORTON~1\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\PROGRA~1\COMMON~1\PCSuite\DATALA~1\DATALA~1.EXE
C:\PROGRA~1\Nokia\NOKIAP~1\TRAYAP~1.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\j2re1.4.2_01\bin\jusched.exe
C:\PROGRA~1\PESTPA~1\PPControl.exe
C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\GhostTray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\DSentry.exe
C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
C:\PROGRA~1\COMMON~1\PCSuite\Services\SERVIC~1.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\apiiu32.exe
C:\Documents and Settings\Taran\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\taqxt.dll/sp.html#44980
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\taqxt.dll/sp.html#44980
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\taqxt.dll/sp.html#44980
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\taqxt.dll/sp.html#44980
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\taqxt.dll/sp.html#44980
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\taqxt.dll/sp.html#44980
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\taqxt.dll/sp.html#44980
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.euro.dell...gen/default.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
R3 - Default URLSearchHook is missing
O2 - BHO: Class - {4F8F140F-AC5D-B2A8-88F2-102063F77E8B} - C:\WINDOWS\wines.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [DataLayer] C:\PROGRA~1\COMMON~1\PCSuite\DATALA~1\DATALA~1.EXE
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\PROGRA~1\Nokia\NOKIAP~1\TRAYAP~1.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_01\bin\jusched.exe
O4 - HKLM\..\Run: [PestPatrol Control Center] C:\PROGRA~1\PESTPA~1\PPControl.exe
O4 - HKLM\..\Run: [Norton Ghost 9.0] C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\GhostTray.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [PPMemCheck] C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
O4 - HKLM\..\Run: [CookiePatrol] C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [apiiu32.exe] C:\WINDOWS\apiiu32.exe
O4 - HKLM\..\RunOnce: [apiuj.exe] C:\WINDOWS\system32\apiuj.exe
O4 - HKLM\..\RunOnce: [mfcfs32.exe] C:\WINDOWS\system32\mfcfs32.exe
O4 - HKLM\..\RunOnce: [ntqj32.exe] C:\WINDOWS\system32\ntqj32.exe
O4 - HKLM\..\RunOnce: [mfcow.exe] C:\WINDOWS\mfcow.exe
O4 - HKLM\..\RunOnce: [atlxd.exe] C:\WINDOWS\system32\atlxd.exe
O4 - HKLM\..\RunOnce: [netok.exe] C:\WINDOWS\system32\netok.exe
O4 - HKLM\..\RunOnce: [apixi32.exe] C:\WINDOWS\system32\apixi32.exe
O4 - HKLM\..\RunOnce: [atlbs.exe] C:\WINDOWS\atlbs.exe
O4 - HKLM\..\RunOnce: [appkq.exe] C:\WINDOWS\system32\appkq.exe
O4 - HKLM\..\RunOnce: [crkn32.exe] C:\WINDOWS\crkn32.exe
O4 - HKLM\..\RunOnce: [javajm32.exe] C:\WINDOWS\javajm32.exe
O4 - HKLM\..\RunOnce: [iedx.exe] C:\WINDOWS\iedx.exe
O4 - HKLM\..\RunOnce: [ietx.exe] C:\WINDOWS\ietx.exe
O4 - HKLM\..\RunOnce: [crwt.exe] C:\WINDOWS\system32\crwt.exe
O4 - HKLM\..\RunOnce: [javasi.exe] C:\WINDOWS\system32\javasi.exe
O4 - HKLM\..\RunOnce: [netrw32.exe] C:\WINDOWS\netrw32.exe
O4 - HKLM\..\RunOnce: [d3ff32.exe] C:\WINDOWS\d3ff32.exe
O4 - HKLM\..\RunOnce: [javajp.exe] C:\WINDOWS\system32\javajp.exe
O4 - HKLM\..\RunOnce: [crrn32.exe] C:\WINDOWS\crrn32.exe
O4 - HKLM\..\RunOnce: [ieft.exe] C:\WINDOWS\system32\ieft.exe
O4 - HKLM\..\RunOnce: [winnw32.exe] C:\WINDOWS\winnw32.exe
O4 - HKLM\..\RunOnce: [mfcji.exe] C:\WINDOWS\mfcji.exe
O4 - HKLM\..\RunOnce: [addjt32.exe] C:\WINDOWS\system32\addjt32.exe
O4 - HKLM\..\RunOnce: [sdkib.exe] C:\WINDOWS\sdkib.exe
O4 - HKLM\..\RunOnce: [winqw.exe] C:\WINDOWS\system32\winqw.exe
O4 - HKLM\..\RunOnce: [sysbg32.exe] C:\WINDOWS\sysbg32.exe
O4 - HKLM\..\RunOnce: [mfcaz32.exe] C:\WINDOWS\mfcaz32.exe
O4 - HKLM\..\RunOnce: [iptv.exe] C:\WINDOWS\iptv.exe
O4 - HKLM\..\RunOnce: [addok.exe] C:\WINDOWS\addok.exe
O4 - HKLM\..\RunOnce: [d3ck32.exe] C:\WINDOWS\d3ck32.exe
O4 - HKLM\..\RunOnce: [ipdt32.exe] C:\WINDOWS\system32\ipdt32.exe
O4 - HKLM\..\RunOnce: [appqm.exe] C:\WINDOWS\system32\appqm.exe
O4 - HKLM\..\RunOnce: [sysqj.exe] C:\WINDOWS\sysqj.exe
O4 - HKLM\..\RunOnce: [javajz32.exe] C:\WINDOWS\system32\javajz32.exe
O4 - HKLM\..\RunOnce: [apikv.exe] C:\WINDOWS\system32\apikv.exe
O4 - HKLM\..\RunOnce: [atlmt32.exe] C:\WINDOWS\atlmt32.exe
O4 - HKLM\..\RunOnce: [ntcg32.exe] C:\WINDOWS\ntcg32.exe
O4 - HKLM\..\RunOnce: [netyq.exe] C:\WINDOWS\netyq.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: AutoCAD Startup Accelerator.lnk = C:\Program Files\Common Files\Autodesk Shared\acstart16.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\googletoolbar.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\googletoolbar.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\googletoolbar.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\googletoolbar.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\googletoolbar.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.wanadoo.co.uk
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zon...kr.cab28578.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zon...nt.cab30149.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zon...er.cab30149.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab28578.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zon...ro.cab30149.cab
O16 - DPF: {BD393C14-72AD-4790-A095-76522973D6B8} (CBreakshotControl Class) - http://messenger.zon...ot.cab30149.cab
O16 - DPF: {E6187999-9FEC-46A1-A20F-F4CA977D5643} (ZoneChess Object) - http://messenger.zon...ss.cab30149.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zon...wn.cab30149.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{1727CC60-9FB7-48CC-8382-5D4CCD88A251}: NameServer = 195.92.195.94 195.92.195.95
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Remote Procedure Call (RPC) Helper ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\system32\apikv.exe
O23 - Service: Autodesk Licensing Service - Autodesk, Inc. - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Ghost - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\PQV2iSvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~1\NPROTECT.EXE
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~1\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

[greyknight17]

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.

Download KillBox http://www.greyknigh...spy/KillBox.exe. Don't run it yet.

Reboot into Safe Mode by hitting the F8 key until menu shows up. In some systems, this may be the F5 key, so try that if F8 doesn't work.
Go to Start->Run and type in services.msc and hit OK. Then look for Remote Procedure Call (RPC) Helper ( 11Fßä#·ºÄÖ`I) and double click on it. Click on the Stop button and under Startup type, choose Disabled.

Make sure to close any open browsers. Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\taqxt.dll/sp.html#44980
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\taqxt.dll/sp.html#44980
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\taqxt.dll/sp.html#44980
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\taqxt.dll/sp.html#44980
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\taqxt.dll/sp.html#44980
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\taqxt.dll/sp.html#44980
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\taqxt.dll/sp.html#44980
R3 - Default URLSearchHook is missing
O2 - BHO: Class - {4F8F140F-AC5D-B2A8-88F2-102063F77E8B} - C:\WINDOWS\wines.dll
O4 - HKLM\..\Run: [apiiu32.exe] C:\WINDOWS\apiiu32.exe
O4 - HKLM\..\RunOnce: [apiuj.exe] C:\WINDOWS\system32\apiuj.exe
O4 - HKLM\..\RunOnce: [mfcfs32.exe] C:\WINDOWS\system32\mfcfs32.exe
O4 - HKLM\..\RunOnce: [ntqj32.exe] C:\WINDOWS\system32\ntqj32.exe
O4 - HKLM\..\RunOnce: [mfcow.exe] C:\WINDOWS\mfcow.exe
O4 - HKLM\..\RunOnce: [atlxd.exe] C:\WINDOWS\system32\atlxd.exe
O4 - HKLM\..\RunOnce: [netok.exe] C:\WINDOWS\system32\netok.exe
O4 - HKLM\..\RunOnce: [apixi32.exe] C:\WINDOWS\system32\apixi32.exe
O4 - HKLM\..\RunOnce: [atlbs.exe] C:\WINDOWS\atlbs.exe
O4 - HKLM\..\RunOnce: [appkq.exe] C:\WINDOWS\system32\appkq.exe
O4 - HKLM\..\RunOnce: [crkn32.exe] C:\WINDOWS\crkn32.exe
O4 - HKLM\..\RunOnce: [javajm32.exe] C:\WINDOWS\javajm32.exe
O4 - HKLM\..\RunOnce: [iedx.exe] C:\WINDOWS\iedx.exe
O4 - HKLM\..\RunOnce: [ietx.exe] C:\WINDOWS\ietx.exe
O4 - HKLM\..\RunOnce: [crwt.exe] C:\WINDOWS\system32\crwt.exe
O4 - HKLM\..\RunOnce: [javasi.exe] C:\WINDOWS\system32\javasi.exe
O4 - HKLM\..\RunOnce: [netrw32.exe] C:\WINDOWS\netrw32.exe
O4 - HKLM\..\RunOnce: [d3ff32.exe] C:\WINDOWS\d3ff32.exe
O4 - HKLM\..\RunOnce: [javajp.exe] C:\WINDOWS\system32\javajp.exe
O4 - HKLM\..\RunOnce: [crrn32.exe] C:\WINDOWS\crrn32.exe
O4 - HKLM\..\RunOnce: [ieft.exe] C:\WINDOWS\system32\ieft.exe
O4 - HKLM\..\RunOnce: [winnw32.exe] C:\WINDOWS\winnw32.exe
O4 - HKLM\..\RunOnce: [mfcji.exe] C:\WINDOWS\mfcji.exe
O4 - HKLM\..\RunOnce: [addjt32.exe] C:\WINDOWS\system32\addjt32.exe
O4 - HKLM\..\RunOnce: [sdkib.exe] C:\WINDOWS\sdkib.exe
O4 - HKLM\..\RunOnce: [winqw.exe] C:\WINDOWS\system32\winqw.exe
O4 - HKLM\..\RunOnce: [sysbg32.exe] C:\WINDOWS\sysbg32.exe
O4 - HKLM\..\RunOnce: [mfcaz32.exe] C:\WINDOWS\mfcaz32.exe
O4 - HKLM\..\RunOnce: [iptv.exe] C:\WINDOWS\iptv.exe
O4 - HKLM\..\RunOnce: [addok.exe] C:\WINDOWS\addok.exe
O4 - HKLM\..\RunOnce: [d3ck32.exe] C:\WINDOWS\d3ck32.exe
O4 - HKLM\..\RunOnce: [ipdt32.exe] C:\WINDOWS\system32\ipdt32.exe
O4 - HKLM\..\RunOnce: [appqm.exe] C:\WINDOWS\system32\appqm.exe
O4 - HKLM\..\RunOnce: [sysqj.exe] C:\WINDOWS\sysqj.exe
O4 - HKLM\..\RunOnce: [javajz32.exe] C:\WINDOWS\system32\javajz32.exe
O4 - HKLM\..\RunOnce: [apikv.exe] C:\WINDOWS\system32\apikv.exe
O4 - HKLM\..\RunOnce: [atlmt32.exe] C:\WINDOWS\atlmt32.exe
O4 - HKLM\..\RunOnce: [ntcg32.exe] C:\WINDOWS\ntcg32.exe
O4 - HKLM\..\RunOnce: [netyq.exe] C:\WINDOWS\netyq.exe
O23 - Service: Remote Procedure Call (RPC) Helper ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\system32\apikv.exe

Run KillBox and check the box that says 'End Explorer Shell While Killing File'. Next click on 'Delete on Reboot'. For each of the following files below, check the box that says 'Unregister .dll Before Deleting' if it's not grayed out. Copy the below files in bold and go back to KillBox. Go to File->Paste from Clipboard and then hit the red circle with a white X button. Confirm to delete and restart.

C:\WINDOWS\apiiu32.exe
C:\WINDOWS\wines.dll
C:\WINDOWS\apiiu32.exe
C:\WINDOWS\system32\apiuj.exe
C:\WINDOWS\system32\mfcfs32.exe
C:\WINDOWS\system32\ntqj32.exe
C:\WINDOWS\mfcow.exe
C:\WINDOWS\system32\atlxd.exe
C:\WINDOWS\system32\netok.exe
C:\WINDOWS\system32\apixi32.exe
C:\WINDOWS\atlbs.exe
C:\WINDOWS\system32\appkq.exe
C:\WINDOWS\crkn32.exe
C:\WINDOWS\javajm32.exe
C:\WINDOWS\iedx.exe
C:\WINDOWS\ietx.exe
C:\WINDOWS\system32\crwt.exe
C:\WINDOWS\system32\javasi.exe
C:\WINDOWS\netrw32.exe
C:\WINDOWS\d3ff32.exe
C:\WINDOWS\system32\javajp.exe
C:\WINDOWS\crrn32.exe
C:\WINDOWS\system32\ieft.exe
C:\WINDOWS\winnw32.exe
C:\WINDOWS\mfcji.exe
C:\WINDOWS\system32\addjt32.exe
C:\WINDOWS\sdkib.exe
C:\WINDOWS\system32\winqw.exe
C:\WINDOWS\sysbg32.exe
C:\WINDOWS\mfcaz32.exe
C:\WINDOWS\iptv.exe
C:\WINDOWS\addok.exe
C:\WINDOWS\d3ck32.exe
C:\WINDOWS\system32\ipdt32.exe
C:\WINDOWS\system32\appqm.exe
C:\WINDOWS\sysqj.exe
C:\WINDOWS\system32\javajz32.exe
C:\WINDOWS\system32\apikv.exe
C:\WINDOWS\atlmt32.exe
C:\WINDOWS\ntcg32.exe
C:\WINDOWS\netyq.exe
C:\WINDOWS\system32\apikv.exe

Reboot into Normal Mode run a new HijackThis scan. Save the log file and post it here.

[Taran_Walker]

Here is a new hjt log

Logfile of HijackThis v1.99.1
Scan saved at 10:01:53, on 13/05/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\PQV2iSvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~2\NORTON~1\NPROTECT.EXE
C:\PROGRA~1\NORTON~2\NORTON~1\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\PROGRA~1\COMMON~1\PCSuite\DATALA~1\DATALA~1.EXE
C:\PROGRA~1\Nokia\NOKIAP~1\TRAYAP~1.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\j2re1.4.2_01\bin\jusched.exe
C:\PROGRA~1\PESTPA~1\PPControl.exe
C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\GhostTray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\DSentry.exe
C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\apifz.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\COMMON~1\PCSuite\Services\SERVIC~1.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Taran\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\jqgoc.dll/sp.html#44980
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\jqgoc.dll/sp.html#44980
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\jqgoc.dll/sp.html#44980
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\jqgoc.dll/sp.html#44980
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\jqgoc.dll/sp.html#44980
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\jqgoc.dll/sp.html#44980
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\jqgoc.dll/sp.html#44980
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.euro.dell...gen/default.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
R3 - Default URLSearchHook is missing
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O2 - BHO: Class - {E838CD00-4B07-4630-29F9-9BAD59869604} - C:\WINDOWS\system32\d3vc.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [DataLayer] C:\PROGRA~1\COMMON~1\PCSuite\DATALA~1\DATALA~1.EXE
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\PROGRA~1\Nokia\NOKIAP~1\TRAYAP~1.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_01\bin\jusched.exe
O4 - HKLM\..\Run: [PestPatrol Control Center] C:\PROGRA~1\PESTPA~1\PPControl.exe
O4 - HKLM\..\Run: [Norton Ghost 9.0] C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\GhostTray.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [PPMemCheck] C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
O4 - HKLM\..\Run: [CookiePatrol] C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [apiiu32.exe] C:\WINDOWS\apiiu32.exe
O4 - HKLM\..\Run: [apifz.exe] C:\WINDOWS\system32\apifz.exe
O4 - HKLM\..\RunOnce: [crwd.exe] C:\WINDOWS\crwd.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: AutoCAD Startup Accelerator.lnk = C:\Program Files\Common Files\Autodesk Shared\acstart16.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\googletoolbar.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\googletoolbar.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\googletoolbar.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\googletoolbar.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\googletoolbar.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.wanadoo.co.uk
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zon...kr.cab28578.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zon...nt.cab30149.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zon...er.cab30149.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab28578.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zon...ro.cab30149.cab
O16 - DPF: {BD393C14-72AD-4790-A095-76522973D6B8} (CBreakshotControl Class) - http://messenger.zon...ot.cab30149.cab
O16 - DPF: {E6187999-9FEC-46A1-A20F-F4CA977D5643} (ZoneChess Object) - http://messenger.zon...ss.cab30149.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zon...wn.cab30149.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{1727CC60-9FB7-48CC-8382-5D4CCD88A251}: NameServer = 195.92.195.95 195.92.195.94
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Remote Procedure Call (RPC) Helper ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\system32\apikv.exe (file missing)
O23 - Service: Autodesk Licensing Service - Autodesk, Inc. - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Ghost - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\PQV2iSvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~1\NPROTECT.EXE
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~1\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

[greyknight17]

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.

Download AboutBuster http://www.greyknigh...AboutBuster.zip and unzip it to a folder on your the Desktop. Run AboutBuster and click OK. Click Update and then Check For Update to see if there are any updates. Close the program now.

Reboot into Safe Mode by hitting the F8 key until menu shows up. In some systems, this may be the F5 key, so try that if F8 doesn't work.
Go to Start->Run and type in services.msc and hit OK. Then look for Remote Procedure Call (RPC) Helper ( 11Fßä#·ºÄÖ`I) and double click on it. Click on the Stop button and under Startup type, choose Disabled.

Make sure to close any open browsers. Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\jqgoc.dll/sp.html#44980
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\jqgoc.dll/sp.html#44980
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\jqgoc.dll/sp.html#44980
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\jqgoc.dll/sp.html#44980
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\jqgoc.dll/sp.html#44980
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\jqgoc.dll/sp.html#44980
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\jqgoc.dll/sp.html#44980
R3 - Default URLSearchHook is missing
O2 - BHO: Class - {E838CD00-4B07-4630-29F9-9BAD59869604} - C:\WINDOWS\system32\d3vc.dll
O4 - HKLM\..\Run: [apiiu32.exe] C:\WINDOWS\apiiu32.exe
O4 - HKLM\..\Run: [apifz.exe] C:\WINDOWS\system32\apifz.exe
O4 - HKLM\..\RunOnce: [crwd.exe] C:\WINDOWS\crwd.exe
O23 - Service: Remote Procedure Call (RPC) Helper ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\system32\apikv.exe (file missing)

Is this part of your network or belong to your ISP? If not, fix it in hijackthis also:

O17 - HKLM\System\CCS\Services\Tcpip\..\{1727CC60-9FB7-48CC-8382-5D4CCD88A251}: NameServer = 195.92.195.95 195.92.195.94

Run AboutBuster and click OK. Click Start->OK and then follow the rest of the prompts to scan (choose Yes/OK for all). It will ask you if you want a second scan, choose Yes. Save the log file and post it here.

Delete the following Files/Folders (delete folders if no filename is specified) according to their directory (if none, just do a search for them) and delete them if they exist:

C:\WINDOWS\system32\apifz.exe
C:\WINDOWS\system32\d3vc.dll
C:\WINDOWS\apiiu32.exe
C:\WINDOWS\crwd.exe

Reboot into Normal Mode run a new HijackThis scan. Save the log file and post it here.

[Taran_Walker]

here is my new hjt log

Logfile of HijackThis v1.99.1
Scan saved at 16:56:32, on 13/05/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\PQV2iSvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~2\NORTON~1\NPROTECT.EXE
C:\PROGRA~1\NORTON~2\NORTON~1\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\PROGRA~1\COMMON~1\PCSuite\DATALA~1\DATALA~1.EXE
C:\PROGRA~1\Nokia\NOKIAP~1\TRAYAP~1.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\j2re1.4.2_01\bin\jusched.exe
C:\PROGRA~1\PESTPA~1\PPControl.exe
C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\GhostTray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\PROGRA~1\COMMON~1\PCSuite\Services\SERVIC~1.EXE
C:\WINDOWS\System32\DSentry.exe
C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\apifz.exe
C:\Documents and Settings\Taran\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\sjnam.dll/sp.html#44980
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\sjnam.dll/sp.html#44980
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\sjnam.dll/sp.html#44980
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\sjnam.dll/sp.html#44980
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\sjnam.dll/sp.html#44980
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\sjnam.dll/sp.html#44980
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\sjnam.dll/sp.html#44980
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.euro.dell...gen/default.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
R3 - Default URLSearchHook is missing
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O2 - BHO: Class - {D92CC153-3BE1-594D-AF69-05E958458CBA} - C:\WINDOWS\system32\crcy.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [DataLayer] C:\PROGRA~1\COMMON~1\PCSuite\DATALA~1\DATALA~1.EXE
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\PROGRA~1\Nokia\NOKIAP~1\TRAYAP~1.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_01\bin\jusched.exe
O4 - HKLM\..\Run: [PestPatrol Control Center] C:\PROGRA~1\PESTPA~1\PPControl.exe
O4 - HKLM\..\Run: [Norton Ghost 9.0] C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\GhostTray.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [PPMemCheck] C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
O4 - HKLM\..\Run: [CookiePatrol] C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [apifz.exe] C:\WINDOWS\system32\apifz.exe
O4 - HKLM\..\RunOnce: [ntor.exe] C:\WINDOWS\system32\ntor.exe
O4 - HKLM\..\RunOnce: [netpb32.exe] C:\WINDOWS\netpb32.exe
O4 - HKLM\..\RunOnce: [addkc32.exe] C:\WINDOWS\addkc32.exe
O4 - HKLM\..\RunOnce: [ntiu.exe] C:\WINDOWS\system32\ntiu.exe
O4 - HKLM\..\RunOnce: [ntld32.exe] C:\WINDOWS\ntld32.exe
O4 - HKLM\..\RunOnce: [mfcwc32.exe] C:\WINDOWS\system32\mfcwc32.exe
O4 - HKLM\..\RunOnce: [apiei32.exe] C:\WINDOWS\system32\apiei32.exe
O4 - HKLM\..\RunOnce: [sdkdd.exe] C:\WINDOWS\system32\sdkdd.exe
O4 - HKLM\..\RunOnce: [crrg32.exe] C:\WINDOWS\system32\crrg32.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: AutoCAD Startup Accelerator.lnk = C:\Program Files\Common Files\Autodesk Shared\acstart16.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\googletoolbar.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\googletoolbar.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\googletoolbar.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\googletoolbar.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\googletoolbar.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.wanadoo.co.uk
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zon...kr.cab28578.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zon...nt.cab30149.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zon...er.cab30149.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab28578.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zon...ro.cab30149.cab
O16 - DPF: {BD393C14-72AD-4790-A095-76522973D6B8} (CBreakshotControl Class) - http://messenger.zon...ot.cab30149.cab
O16 - DPF: {E6187999-9FEC-46A1-A20F-F4CA977D5643} (ZoneChess Object) - http://messenger.zon...ss.cab30149.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zon...wn.cab30149.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{1727CC60-9FB7-48CC-8382-5D4CCD88A251}: NameServer = 195.92.195.94 195.92.195.95
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Remote Procedure Call (RPC) Helper ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\system32\apikv.exe (file missing)
O23 - Service: Autodesk Licensing Service - Autodesk, Inc. - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Ghost - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\PQV2iSvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~1\NPROTECT.EXE
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~1\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

[greyknight17]

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.

Download FixAgent http://www.greyknigh...py/FixAgent.zip and unzip it. Run FixAgent.exe. It should fix something. If nothing is fixed, skip to the next step for the HijackThis fixes. If something is found, also download home_missing_114 http://www.greyknigh...missing_114.zip and unzip it. Run the Home winkey missing batch file. Remember: ONLY run home_missing_114 if FixAgent found something.

Reboot into Safe Mode by hitting the F8 key until menu shows up. In some systems, this may be the F5 key, so try that if F8 doesn't work.

Go to Start->Run and type in services.msc and hit OK. Then look for Remote Procedure Call (RPC) Helper ( 11Fßä#·ºÄÖ`I) and double click on it. Click on the Stop button and under Startup type, choose Disabled.

Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\sjnam.dll/sp.html#44980
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\sjnam.dll/sp.html#44980
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\sjnam.dll/sp.html#44980
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\sjnam.dll/sp.html#44980
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\sjnam.dll/sp.html#44980
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\sjnam.dll/sp.html#44980
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\sjnam.dll/sp.html#44980
R3 - Default URLSearchHook is missing
O2 - BHO: Class - {D92CC153-3BE1-594D-AF69-05E958458CBA} - C:\WINDOWS\system32\crcy.dll
O4 - HKLM\..\Run: [apifz.exe] C:\WINDOWS\system32\apifz.exe
O4 - HKLM\..\RunOnce: [ntor.exe] C:\WINDOWS\system32\ntor.exe
O4 - HKLM\..\RunOnce: [netpb32.exe] C:\WINDOWS\netpb32.exe
O4 - HKLM\..\RunOnce: [addkc32.exe] C:\WINDOWS\addkc32.exe
O4 - HKLM\..\RunOnce: [ntiu.exe] C:\WINDOWS\system32\ntiu.exe
O4 - HKLM\..\RunOnce: [ntld32.exe] C:\WINDOWS\ntld32.exe
O4 - HKLM\..\RunOnce: [mfcwc32.exe] C:\WINDOWS\system32\mfcwc32.exe
O4 - HKLM\..\RunOnce: [apiei32.exe] C:\WINDOWS\system32\apiei32.exe
O4 - HKLM\..\RunOnce: [sdkdd.exe] C:\WINDOWS\system32\sdkdd.exe
O4 - HKLM\..\RunOnce: [crrg32.exe] C:\WINDOWS\system32\crrg32.exe
O23 - Service: Remote Procedure Call (RPC) Helper ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\system32\apikv.exe (file missing)

Run KillBox and check the box that says 'End Explorer Shell While Killing File'. Next click on 'Delete on Reboot'. For each of the following files below, check the box that says 'Unregister .dll Before Deleting' if it's not grayed out. Copy and paste each of the following into KillBox (hitting the X button for each file - choose NO when it asks if you want to reboot):

C:\WINDOWS\system32\apifz.exe
C:\WINDOWS\system32\crcy.dll
C:\WINDOWS\system32\apifz.exe
C:\WINDOWS\system32\ntor.exe
C:\WINDOWS\netpb32.exe
C:\WINDOWS\addkc32.exe
C:\WINDOWS\system32\ntiu.exe
C:\WINDOWS\ntld32.exe
C:\WINDOWS\system32\mfcwc32.exe
C:\WINDOWS\system32\apiei32.exe
C:\WINDOWS\system32\sdkdd.exe
C:\WINDOWS\system32\crrg32.exe
C:\WINDOWS\system32\apikv.exe

Reboot into Normal Mode run a new HijackThis scan. Save the log file and post it here.

[greyknight17]

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member with address of this thread. This applies only to the original topic starter. Everyone else please begin a New Topic.