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CD-RW troubles

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I recently acquired a Dell Dimension 4550 from wife's employer, because he was replacing it. It came with a CD-R and a CD-RW installed. I removed the CD-R and replaced it with DVD drive I've had laying around. XP Pro picked up the DVD drive right away, no problems. However, the CD-RW has not been functioning properly since then. It does not recognize any disk I put in, nor does it want to format any blank disk. When I try, I get a message that says it cannot format, because of an I/O error.
The CD-RW is an NEC CD-RW NR 9100 A, according to the hardware device manager. (The device manager also says it is functioning properly). I have Roxio Easy DVD and CD Creator 6 installed.
The jumpers on both the DVD and the CD-RW are set to cable select, because the ide cable has a blue connector, and because the CD-RW and CD-R were both set to cable select.
On start-up, the BIOS lists them both as secondary drives.
I'm wondering what I can do. The DVD drive works just fine, by the way.
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