Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

Guide to using Memtest86+

* * * * * 2 votes

  • Please log in to reply

#16
Sairo

Sairo

    New Member

  • Member
  • Pip
  • 3 posts
Hi there.
I have an ASUS eec PC 1015PN with 2gb of memory. I am using this for a year and a half.
I have been experiencing BLUE SCREEN for the past 2 weeks thus I decided to test the memory with MEMTEST86+.
The PC automatically shutdown after running MEMTEST86+ for about 5 minutes.
The power adapter is connected so I suspect it's not a power failure.
I tried other memory tester like Windows memory diagnostic and it gives the same problem.
Does this mean my 2GB RAM has a problem?
  • 0

Advertisements


#17
rshaffer61

rshaffer61

    Moderator

  • Moderator
  • 34,114 posts
Did you follow option A or B when testing the memory?
Do you have 2 1 gig memory modules or just 1 2 gig module?
  • 0

#18
Sairo

Sairo

    New Member

  • Member
  • Pip
  • 3 posts
Thanks for the quick reply.
I have a 2gb stick (1 slot is only allowed in the PC).
What is option A or B?
I just burned the ISO image to a CD, boot it and it did the testing.
Am I missing any procedure?
  • 0

#19
rshaffer61

rshaffer61

    Moderator

  • Moderator
  • 34,114 posts
Option A is if you have more then one memory module you remove one and try the system with it. If it works then you take out that one and put the other in and test the system again.
If you only have one memory module then option B is to run the software test.

The system should not shutdown after testing. The test is a looping test. Each pass is 6 to 8 test within itself and you should run at least 6 full passes. Are you running this from within windows or are you booting to the disc and running it outside of windows?
  • 0

#20
Sairo

Sairo

    New Member

  • Member
  • Pip
  • 3 posts
I am running MEMTEST86+ through the bootable disc that I made from the iso file.
Not within the window environment for sure.
I am expecting that it will just show some errors if there is but continuously test the memory.
But it really shutdowns my PC.
I already updated my bios. But the memtest still shutdown my PC.
Any suggestion please.
  • 0

#21
rshaffer61

rshaffer61

    Moderator

  • Moderator
  • 34,114 posts
Sounds like a PSU or a heat issue.
Can you get into windows and do the following please.

Download Speedfan (The download link is to the right), and install it. Once it's installed, run the program and post here the information it shows.
The information I want you to post is the stuff that is circled in the example picture I have attached.
To make sure we are getting all the correct information it would help us if you were to attach a screenshot like the one below of your Speedfan results.

To do a screenshot please have click on your Print Screen on your keyboard.
  • It is normally the key above your number pad between the F12 key and the Scroll Lock key
  • Now go to Start and then to All Programs
  • Scroll to Accessories and then click on Paint
  • In the Empty White Area click and hold the CTRL key and then click the V
  • Go to the File option at the top and click on Save as
  • Save as file type JPEG and save it to your Desktop
  • Attach it to your next reply

Posted Image




Download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

Thanks to Broni for the instructions and program
  • 0

#22
rshaffer61

rshaffer61

    Moderator

  • Moderator
  • 34,114 posts
This is the updated Memtest86 tutorial guide for everyone to use.

A If you have more than one RAM module installed, try starting computer with one RAM stick at a time.

NOTE Keep in mind, the manual check listed above is always superior to the software check, listed below. DO NOT proceed with memtest, if you can go with option A

B. If you have only one RAM stick installed...
...run memtest...


1. Download - Pre-Compiled Bootable ISO (.zip). If you prefer to use the USB version then use this link USB KEY
2. Unzip downloaded /memtest86+-4.20.iso.zip file.
3. Inside, you'll find /memtest86+-4.20.iso file.
4. Download, and install ImgBurn: http://www.imgburn.com/
5. Insert blank CD into your CD drive.
6. Open ImgBurn, and click on Write image file to disc
7. Click on Browse for a file... icon:

Posted Image

8. Locate memtest86+-4.20.iso file, and click Open button.
9. Click on ImgBurn green arrow to start burning bootable memtest86 CD:

Posted Image

10. Once the CD is created, boot from it, and memtest will automatically start to run. You may have to change the boot sequence in your BIOS to make it work right.

To change Boot Sequence in your BIOS

Reboot the system and at the first post screen (where it is counting up memory) start tapping the DEL button
This will enter you into the Bios\Cmos area.
Find the Advanced area and click Enter
Look for Boot Sequence or Boot Options and highlight that click Enter
Now highlight the first drive and follow the directions on the bottom of the screen on how to modify it and change it to CDrom.
Change the second drive to the C or Main Drive
Once that is done then click F10 to Save and Exit
You will prompted to enter Y to verify Save and Exit. Click Y and the system will now reboot with the new settings.


The running program will look something like this depending on the size and number of ram modules installed:


Posted Image

It's recommended to run 5-6 passes. Each pass contains very same 8 tests.

This will show the progress of the test. It can take a while. Be patient, or leave it running overnight.

Posted Image

The following image is the test results area:

Posted Image

The most important item here is the “errors” line. If you see ANY errors, even one, most likely, you have bad RAM.
  • 0

#23
danbromberg

danbromberg

    New Member

  • Member
  • Pip
  • 1 posts
I ran MEMTEST86 a number of times through all 11 tests and it only failed once (on test #3); it never failed again (even on test#3) does that mean my memory should be replaced?
Thanks,
Dan
  • 0

#24
rshaffer61

rshaffer61

    Moderator

  • Moderator
  • 34,114 posts
Dan do you have more then one memory module?
Is your system a brand name or custom built?
Is there any warranty on the system and\or parts like the memory?
  • 0

#25
abhij

abhij

    New Member

  • Member
  • Pip
  • 1 posts

what file to be downloaded if usb is to be used as bootable device??

... I tried with the file named:

'

But this gives boot error


  • 0

Advertisements


#26
Bouncer

Bouncer

    Member

  • Member
  • PipPipPip
  • 355 posts

what file to be downloaded if usb is to be used as bootable device??

... I tried with the file named:

'

But this gives boot error

 

There are many reasons it gives boot error, yet you have another good alternative. It's called MemTest86 Free Edition and you can download the image for creating a USB bootable drive:

 

http://www.memtest86.com/download.htm

 

Download just the free version 6.2.0 and give it a try.


  • 0






Similar Topics

1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP