Problem running Call of Duty WAW
Posted 27 July 2009 - 04:11 PM
Posted 06 August 2009 - 04:28 AM
Sorry for the wait.
With you having a BSOD we can use the Minidump to analyse the problem.
If you navigate to C:\Windows\Minidumps. There will be a list of files in there. The file name is the date the error occurred so load the ones since you installed World at war.
then highlight them all and right click and then send to. Finally click Compressed (zipped folder) then attach them to your next post by going to the Attachment editor below and clicking browse. Look for the zipped file and then click Open. finally click upload to load it onto the site.
Posted 06 August 2009 - 07:22 AM
Posted 10 August 2009 - 03:45 PM
Sorry for not replying. Seems I looked over your post
Ok your WhoCrashed mini dump analysis mainly says the following:
This was likely caused by the following module: ntoskrnl.exe
Bugcheck code: 0x4A (0x77245AEA, 0x2, 0x0, 0xFFFFFA60087EFCA0)
ntoskrnl.exe is a Kernal file used for Windows and the system.
IRQL_GT_ZERO_AT_SYSTEM_SERVICE errors generally occur when a driver (called by system) transitioned from kernel-mode to user-mode while the IRQL was too high. This could be a rogue driver
I very much doubt this is the cause of the incidents and the error is more likely contributed to another driver on your system.
I think we will have to do some updating. I know you said you have done it but its possible something has gonewrong somewhere so i just want to check. I wont hurt to try.
Please can you download and install Everest from HERE
Once its installed (leave all of the options just keep pressing next) double click on the shortcut.
Then once its running:
1: In left pane expand Computer folder.
2: Click once on Summary
3: In upper menu, go Report
4: And then to Quick Report-Summary
5: Save it in text file, and paste it in your next post
Don't include anything under the line "DEBUG- PCI"
The attached picture can be used for reference
Edited by rev_olie, 13 August 2009 - 05:32 AM.
Posted 11 August 2009 - 11:05 AM
Ok then what I think has happened is when the drivers for your graphics card and audio were updated it has either failed or become corrupt in some manner.
This is likely causing the problem when you boot up.
- Click Start
- Click Control Panel
- Click Device manager
- Find the device responsible (the device that has recently updated drivers or you have just installed) and right click the name
- Click Properties
- Click the Driver Tab
- Click Roll Back Driver
You should do this for Audio and Graphics.
Then after rolling back,
Click Here for the NVidia graphics verification tool. Allow it to run and follow the instructions to install the driver. Make sure it is installing the 64bit driver and not the 32bit driver.
Now as for a new audio driver im having trouble.
Do you know what motherboard you are using? There should be either a serial number or product number on it somewhere. If you can give me that in your next reply then i can better match an update for you.
Posted 12 August 2009 - 06:53 AM
Posted 12 August 2009 - 02:14 PM
Ok there could be a pop up blocker stopping th site form running. If you have one then disable it. If not then we can always manually install it
I actually meant to ask can you use the game without it going into a BSOD now you have rolled back?
Ok then download the following files for your mobo:
HD Audio Driver
For these you need to right click and select Extract. Then run Setup.exe
Then for your graphics driver Click Here.
Because there is a T+C page I cant link directly because you have to make sure you comply.
Tick the I have read and agree to the terms and conditions.. box and then click Download Now. Then run.
If you have any problems then post back and don't forget to try the game before installing the new drivers
Posted 13 August 2009 - 12:08 AM
Posted 14 August 2009 - 01:43 PM
Posted 14 August 2009 - 06:34 PM
Posted 15 August 2009 - 02:23 AM
According to your mobo manufacturer they are compatible with:
Windows 2000 ; Windows XP ; Windows XP 64bit edition ; Windows 2003 ; Windows Server 2003 x64 ; Windows Vista 64bit ; Windows Vista 32bit
So why that didn't work im not sure.
Did you track some down in the end? Or are you still without sound?
Posted 16 August 2009 - 01:31 AM
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