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HELP! No start menu, etc

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Help! When I log onto a user, there is no start menu or anything. All I see is my background on the laptop, but no programs or start menu or anything!!! I seem to be having the same problem as a different user in this forum (kat or something), and in that post someone said that it is a malware infection.

Please help me, I have tons of documents saved on my laptop and I can't afford to lose them, and i'm on windows xp. Is there any way to restore my computer and restore all my documents? PLEASE HELP!

More Info: I try to open explore.exe and it says that there is no such program. I know I have a very bad situation.
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