Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

Javascript Disabled Detected

You currently have javascript disabled. Several functions may not work. Please re-enable javascript to access full functionality.

print cartridge problem error message keeps popping up; my printer won

Started by earthlover , Jul 29 2009 09:20 AM

Please log in to reply

#1
earthlover

Posted 29 July 2009 - 09:20 AM

New Member

Member
7 posts

Hey, I need help from you guys again. This time around it's my printer that's giving me problems. I have a HP Deskjet 3920 with Windows XP. I had my colored ink refilled today, but once I tried to print, an error message keeps popping up that there's a 'problem with the printer cartridge'. Also, when I tried to put the computer on standby mode, another message pops up: "the service 'printer spooler' prevents standby mode". I don't know what this means. I'm sure I correctly installed my cartridges, so I don't think that's what's going on. Please help me.

#2
rshaffer61

Posted 29 July 2009 - 10:28 AM

Moderator

Moderator
34,114 posts

You replied in a different topic
I have closed the new topic and here is your response in that topic.

Oh! I am so dumb...I forgot to add that I already tried the cleaning test-which totally didn't work. Nothing happened. The same can be said for the aligning thing...sorry, I forgot to add this. Please help blushing.gif

Edited by rshaffer61, 29 July 2009 - 10:28 AM.